Best Western Westminster Hotel

The room was extremely clean and the in-room facilities were excellent. The free wifi worked very well and was a major attraction for me

Room was a tad bit small

Free car parking enabled us to leave the car at the hotel and use the excellent bus service from right outside the hotel. The room was spacious with a king size bed. The bathroom was also of a good size and had a steam shower.

Very hard bed alleviated somewhat by staff providing an extra duvet to put on top of the mattress.

The cleanliness particularly impressed me - I would definitely stay there againand recommend to others

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Hotel is really old and old fashioned. Tv didn't work properly, pipes were leaking and service was really poor and unpleasant. So all in all I would not recommend anyone to stay in this hotel, taking into consideration that it is not the cheapest option.

Reception staff were friendly and helpful. Local transport was adjacent to the hotel. Restaurant food was excellent.

Poor television quality and curtains not fitting the windows.

The staff, the breakfast and the Restaurant meals were all fantastic.Parking was ample. Rooms very comfortable and spacious.

The shower room in our room had a very very bad smell. As it was a former sauna .typr room, it has no ventialtion and there whuth the door conastanly closed it gets a bad smell. Also it gets too hot in the shower as the steam cannot escape while you ashowering

A clean comfortable room and a friendly receptionist on the desk.

We arrived on Sunday evening for overnight stay. The restaurant was closed so we ate in the bar. This was no problem but the choice on the menu was very poor and the food we ordered very indiffrent. I would not recommend anyone to eat in the hotel on Sunday evenings. This is an area which desperately needs improvementand therefore I cannot recommend the hotel for this point only.

Hotel was lovely, staff were extremely friendly and helpful. A relaxed atmosphere was created which made for a great stay. Room was tastefully furnished and bed very comfortable. I'd have no hesitation in recommending this hotel.

At breakfast there was nothing to indicate other food options to the buffet, however, guests who had obviousy stayed more than one night knew they could order fresh eggs either fried or boiled.

The staff were friendly and helpful

The shower wasn't very good. The quality of the breakfast was below average.

Staff were friendly and efficient, room clean and adequate.

The breakfast food was good but the dining room rather cramped

The room was clean, the kettle together with all the facilities to make a cup of tea in the room is a very good idea, the staff were very efficient and courteous. I enjoyed my stay. Thank you very much.

The stairs need to be repaired, they make too much noise when one is walking.

The receptionist changed my room immediately when I wasn't satisfied with the condition of my original room.

Although waiters were pleasant, I waited a long time before I got my first course and then a long time in between courses.

nice room