Umi

Fab staff & management - really good people.

£150 per night for a basic single room was far too high

The staff are always friendly and competent and respond well to my wishes and comments and when something goes wrong.

The radiator was not working properly, which meant that I had a cold first evening while I waited for it to get warm.

it's quiet

Location. Staff-Service.

Clean but not very modern (old carpet etc.)

Pleasant staff, clean and entirely adequate room, excellent value. Downside - noisy London streets

Decent location for restaurants and shops

Poor sound insulation, the room was small and a little tired but okay. Unfortunately there were hoards of young foreign adults running up and down the corrior and shouting to their mates. Ill-fitting manhole cover outside hotel clunked everytime a car drove over it and smokers gathered to chat outside the hotel and under the room. Probably a bit unlucky but not experienced this at other similar priced hotels.

Location of the hotel is really good, Hyde park in 7 mins walking distance, 5 min to the station Queensway, and you around Queensway you can find good restaurants and shops.

The room wasn't clean enough, found few hairs around.

Breakfast times; 06.30 until 12.00 hrs. The location; park and tube station (bayswater) nearby. In-house tourist information staff; someone dedicated to give tourist information.

Hot and cold water, to be able to get a comfortable hot shower the cold water in the sink must be opened. Although, we did not report this to the staff because the solution of opening the cold water in the sink was ok for us.

Good straightforward budget hotel on a quiet square. Excellent Greek restaurant at the end of the road for breakfast and dinner.

Friendly staff, comfortable bed and the location was great.

it was a very pleasant stay, perfect location in bayswater, just about 5 to 8 minutes to 2 different tube stations (district and circle, central line), quiet street, 2 minutes to queensway with a lot of restaurants and pubs, a really nice room, good offer for the value

the breakfast situation is for the "breakfast country" really poor, i mean 6 pound for a continental breakfast of 4 items (coffee/tea is one item, bread the second, etc.) i recommend some cafés or pubs around

Very nice, clean and comfortable. There's a lovely park just past Bayswater Underground, for those who like a morning walk, and there's also a great selection of resturants in the Bayswater area.

Yes, the room we were first put in, had a bathroom, (if you could call it a bathroom) so small the shower was in with the toilet, which my partner couldn't even get into it. Beware of room 416.

The room was small but clean and the housekeepers came in and kept it clean. The staff were helpful and friendly.

The room was stuffy, I know that air conditioning is maybe not needed but a fan in the room would have been helpfull.