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Newest reviews for West Point Hotel

  • Richard
      United Kingdom
    August 31, 2014

    All as it should be, decent bed, decent breakfast nothing to fault.

    9.6

  • David
      United Kingdom
    August 30, 2014

    For our (self, wife and dog) needs just ideal place to stay. Perfect location for walking to beach and along prom to Rhos, & into Colwyn. Room was good size, clean, tidy, bathroom good. Area is quiet. Great thing is that owners are dog friendly which is very welcome so if you have a dog & need great place to stay in Colwyn then West Point Hotel is IT, (or even if you don't have a dog). Highly RECOMMENDED

    nothing

    10

  • Anonymous
      United Kingdom
    August 28, 2014

    Friendly staff. Flexible and helpful. The room and the bathroom was clean. The location is great five minutes walk from the seaside.

    9.6

  • Anonymous
      United Kingdom
    August 28, 2014

    close to beach clean good sized room friendly staff

    tiny TV no dvd player rubbish wi-fi breakfast service slow bedsheets uncomfortable shower was little more than a trickle tiny bathroom no pegs or towel rails in bathroom only 1 peg to hang clothes in bedroom chest drawer handles broken so couldn't open decor was dated

    5

  • Stuart
      United Kingdom
    August 27, 2014

    Staff were wonderful, very friendly.

    9.6

  • Sarah
      United Kingdom
    August 20, 2014

    Friendly staff who were willing to help with all requests Everywhere was clean The towels were big! All linen & towels smelt lovely! Free Wi Fi Close to seafront Family room was very spacious

    Public areas were locked Limited car park spaces meant we had to park on the road No mushrooms on breakfast! Décor & furniture dated

    9.2

  • Philippa
      United Kingdom
    August 20, 2014

    Very attentive service at breakfast which was good and well cooked. Everywhere was very clean.

    The bathroom needed a little TLC but it was spotlessly clean so was fine for a one night stay.

    8.3

  • Amir
      United Kingdom
    August 19, 2014

    very warm welcoming, clean, tidy rooms very good services.

    9.6

  • Alan
      United Kingdom
    August 17, 2014

    Single room was extremely small with a bed light that wasn't even connected to the mains. Was transferred to twin room, with fairly poor bed light, and sash window with broken mechanism so couldn't make it stay open even a crack. Rather than get it mended, a chain had been fitted which should have allowed it (not en easy thing to do) to be held open about 3". This was broken (but mended the next day). Furnishings and decorations mostly very tired. Many mistakes being made during breakfast service.

    5.4

  • Steve
      United Kingdom
    August 16, 2014

    Had a very comfortable 2 night stay at Westpoint Hotel. Our room ( for 2 adults and 3 children ) had ample space set out as 2 doubles and a single. Easy to find with off road parking. Breakfast was very good and served very quickly. Jan and Mick are very friendly.

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    Very convenient for my plans. Basic but adequate room, every thing I needed/required to hand. Extremely helpfull people whenever required.

    Nothing

    9.2

  • Helen
      United Kingdom
    August 10, 2014

    Clean accomodation with comfortable room and beds. Good breakfast and hostess who was very friendly and helpful. Good parking and handy location for Llandudno

    Wi-fi very poor; out of range for the duration of our stay. Greeted by a gentleman who was very unfriendly. Musty smell in communal areas.

    6.7

  • Tina
      United Kingdom
    August 7, 2014

    Brill Proprietors.(Mick & Jan). Easy to find. Not far from the town. Near to beach. Good clean rooms. Made to feel welcome. Given 2 rooms next to each other. Come and go as you please as you got your own set of keys. Information given on places to see and eat.

    Room that we stayed in would have like to be able to open more than one window. More selection at breakfast.

    9.6

  • Anonymous
      Sweden
    August 6, 2014

    Lost of free parking Spacious room

    They clearly are satisfied with a 2 star establishment and aims to avoid getting 1 star instead of aiming for 3 stars. It shows in everything from slow internet to the worlds smallest TV.

    5.4

  • Edward
      United Kingdom
    July 30, 2014

    cheerful owners, clean and comfortable, felt at home, super

    nothing

    9.2

  • Margaret
      United Kingdom
    July 29, 2014

    Rooms clean, staff very polite

    Water pressure in the shower .. very light but at least the water was hot

    7.5

  • Annette
      United Kingdom
    July 29, 2014

    Handy for town centre and Eirias Park which was the reason we were visiting the area. Staff very helpful and friendly. sorted a fan out for our room on our 2nd night. Breakfast was lovely. No problem with parking which was another bonus

    We were in Room 11 which was very very hot. unpleasant nights sleep on our 1st night, however problem solved with a fan on our 2nd night. Breakfast room was also a bit warm when full of guests.

    7.5

  • Hendry
      United Kingdom
    July 27, 2014

    Very friendly welcome. Clean, comfortable and very handy for the town centre.

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    We liked the location as we could go to the nearest town Llandudno without being in the hustle and bustle of it. Jan was lovely and really made us feel welcome and breakfast was yummy

    Update of furniture ( but doesn't affect comfort of hotel)

    7.5

  • Rajwinder
      United Kingdom
    July 17, 2014

    The environment

    Wi if was not very well

    10

  • Grahame
      United Kingdom
    July 11, 2014

    Good location with a short walk to the sea front, friendly owners, peace and quiet enabling a good night sleep.

    The shower attachment was designed for tall people so perhaps a lower rung could be fitted.

    7.5

  • Judy
      United Kingdom
    July 1, 2014

    big room

    not cotton sheets confusion over what was available for breakfast

    7.5

  • Eric
      United Kingdom
    June 26, 2014

    Very clean, room and beds were comfortable, helpful and friendly proprietors, good cooked breakfast with good service. Also excellent free WiFi.

    Some irritating details such as nowhere to hang towels, a very feeble shower and badly stained bedroom carpet. Also although the cooked breakfast was excellent we were not offered fresh or stewed fruit or yoghurt, and the cereal choice was poor.

    8.3

  • Robin
      Australia
    June 19, 2014

    Friendly helpful staff, meeting the owners, cleanliness, central location

    Nothing!

    10

  • Anonymous
      United Kingdom
    June 16, 2014

    It was very friendly, the rooms were large and comfortable and the breakfast was excellent.

    7.9

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