Westpoint Hotel

the location, the work of the hotel staff, the cleanliness of the room

the room was very small, no shower gel or shampoo

location

Room was miniscule only fitted in a double bed Breakfast was appalling the cheapest produce used

I found the hotel clean and ideal for our short stay in London. Breakfast very basic not much choice. The bathroom was very small.

Our hotel room decor needs updating and some of the walls had holes in them.

The staff was great, especially the brazilians and portugueses, very helpful

The room definitely wasn't the same of the picture, I decide to pay much more because that picture, this is not fair, the room and bathroom was very very very very small, wasn't soap and shampoo there, the towels, very old and small, the breakfast is awful, no remote control for the small tv, with 4 channels only, in the same block was 3 or 4 hotels much more cheap with same features, the location isn't the best, is preferable a hotel far way of the center, because they are more cheap and with more facilities, and the subway of london is the best, very easy to use and fast.

location location location clean and comfortable

The locationand near to amenities.

The bedroom was tiny and the en suite too small.Also the room was too hot but bed was very comfortable.

Very good location, close to paddington station and to hyde park. Good services.

Tiny room - but it's ok for a short trip. No air condition.

I liked the proximity to train station and Hyde Park and the eforts of the staff to make me feel comfortable

across the street there was an all night party where the revellers came out to smoke frequently and made a hell of a racket til the early hours so not much sleep. Also the doors on the landings shhok my room when they were slammed by patrons. Bit inconsiderate.

Great hotel. Friendly, serviceminded staff. Very clean.

No big deal, really, but I would prefer it if the showerhead was movable, not stuck on the wall.

First impressions of the outside & reception, pity it didn't carry on through to the accomodation

The room was reasonably clean but very shabby. Little things like having shower caps & gel supplied is the norm these days but not at this hotel. Resturant staff dressed far too casually; jeans & trainers not my idea of smartness. No bacon with cooked breakfast either. Lift broken on arrival, still broken when we left. We were on fourth floor so had to climb a lot of stairs; carpet on which was comming away [ health & safety risk] If they had any disabled guests staying I don't know how they would have managed. Apparently there was a second lift but we were not allowed to use it??

The hotel was in a central area and was close to tube station which was good for site seeing and shopping. Staff were very friendly

The hotel room was a bit small for being a family room and the bathroom you could hardly move. Breakfast choice was basic but otherwise ok. One thing that did put me off at breakfast was a plug in air freshner which was very strong. I switched it off in the end, nice to have round the hotel but not in the dining room.

had only booked for one night. facilities were adequate for a short stay. reception staff were very pleasant and helpful

room very small but adequate for short stay. breakfast was awful. only choice being beans, scrambled eggs and sausage. only fruit juice available was apple.

The cleaning staff took money from my room; whilst it was only a small amount, it was hidden so they went through my belongings. On a smaller note, there is no hotel bar and all of the nearby bars close early.