Westpoint Hotel  

It is near the tube station

The telivision did not work correctly. For a tall person it was difficult to get to thr toilet and into the shower, It should be mentioned in your e mail advert. That the rooms such as the accommodation in room 67, is only suitable for very small people. The food supplied for breakfast, was of very poor quality and nothing like specified in your e mail write up.

The only postive comment that I can make about this hotel was the location near the train station and hyde park.

This would have to be one of the worst hotels we have stayed at in our many travels around the world. The staff were unhelpful and abrupt. The room was so small that when we had our 2 suitcases in the room we had to climb over the bed to get to the other side. There was a three inch gap under our door and not one piece of the old 70's furniture matched. The bathroom was old and not maintained with chiped tiles etc.

Excellent location, free internet although very slow.

Bathroom very tired required re decorating tired looking carpet,bathroom tiny,unable to comment regarding breakfast as leaving too early. When I requested if facilities for a takeaway breakfast was available the reply was a stern No as breakfast was only complementary. Only reason to stay here would location and parking facilities, looks Grand on outside rooms and facilities poor.

Location and Boutique antique style

I booked a family room, only because that is all that was available at the time of booking . When I arrived and they found out I was solo, they tried to persuade me into a single, saying, that they had a family, that had to be broken up and put into two different rooms. Since it was booked online, they could not lower my already paid rate. I looked at the single room and said no thanks. They tried to make me feel guilty for taking the family room. It's not my problem that they did not offer any single rooms on booking.com but only one family room.

It is a well positioned absolute dump. Never would I recommend this place, no matter what the requirements.

The room was below ground and there was no air in the room and we could not sleep

Convenant for the Tube. And to see shows in London

Our purpose was to be close to Paddington train station to enable us to get the express train to Heathrow. The beds were comfortable and the showers hot. Although their English was limited staff serving breakfast were friendly and helpful.

Room was very small and hot

The lounge and reception were pristinely clean and our room was also spotless. We were only staying one night to meet relatives who were passing through London and thus we were accommodated in a basement room, but it was adequately sized and well appointed. The bed was very comfortable and we wanted for nothing throughout our stay. The staff that we encountered were both helpful and polite at all times,

The quality of some of the breakfast items could have been higher but considering that is a London hotel and its very convenient location and the price we paid that should not stop anyone from using the Westpoint

The staff was very nice and helpful

The room was so small we had to lift our luggage over the bed to get it to the twin bed next to the full bed so we could use the twin as a luggage rack..I Don't know why when booking a double they would out us in a room with an extra twin bed.1/2 Of the lights behind the bed were blown out The price vs the level of accommodations and location didn't match up.

Location was excellant , Reception as you walk in gave impression of rather plush hotel, Staff were very friendly, and dealt with a query regarding our kettle very quick. Accomodation was adequate for price paid. Close to Hyde park and walking distance to oxford street etc. Closest Tube is Paddington just 5 minutes walk

The rooms were very basic , breakfast was also basic, I know its complimentary but could be better. Rooms we stayed in were very small, however their are superior rooms at a dearer price, but I don't believe the standard would be any better. If I had paid more than I did I would have been very dissapointed with the hotel.

Well situated and value for money.

Room was on the small side but adequate for 1 night. Breakfast was not very inspiring - No Bacon - No fried eggs.