Best Western West Retford Hotel  

The only minus point was a poor quality cooked breakfast (powdered egg, cheap sausage etc), everything else was excellent.

We stayed one night as we were booked in for the gala dinner. We were dissapointed with the whole evening, reasons being, we booked in April 2010 to ensure we got the table we wanted which was at the front near the dance floor. We were told that would be a problem as we were the first to book. that was not the case on the night we were more near the door going out. It was cold where we were sat under the air conditioning. The sparkling wine was flat no fiz at all, we had to ask for our bread after everyone had got theirs. the pate on the canapes didnt taste nice all very disappointing after looking forward to it all year. We have been to many Best Western hotels and functions but this was the worst. Dont know if we will be there next year.

The fireworks and the piper

Good value - the group of which I am part held an event only 300 yards away - I reason to be at the hotel was locaction , cost and somewhere to sleep in clean and comfortable surrounding.

Just one very small comment - the hot water takes ages to reach the bathroom. Various members of the group commented about this.

Very nice old country house hotel located centrally in Retford. Accommodation was in an annexe building just of the main building on extensive garden grounds. Good parking facilities. Rooms and interior have the designer look. Food was very good.

The staff were helpful, the room comfortable and clean.

There was a rather fousty odour in the main area of the hotel. The food was alright, though not great.

Room 56 double bed mattress needs changing as it slopes into the middle, therefore a very uncomfortable nights sleep No peppermint tea available at breakfast

the receptionist didnt have any people skills!!

Cleanliness

Staff

I enjoyed my meal in the bar and the service was excellent

I like to sleep with the window and curtains open, but with a security light that came on above my window as soon as I opened the window I had to keep the curtains closed I would suggest if your on your own when you arrive put your bags down at the door as the lights work via your door key and the slot isn;t within reach of the door unless you hold it open with your foot and reach out!!! While I was told the key card worked the lights I wasn;t told where it was

Best Western was a pleasant hotel to stay in with very pleasant staff.

Family celebration. Would stay there again. Celebration lunch very good.

The room was very comfortable, breakfast was excellent and the building and grounds had a very pleasant and relaxing feel.