East Beach Hotel  

Location, Staff and price

Television power switch broken, curtain fell down so a lack of maintenance, I did request specific upgrades at the time of booking, these were ignored

Walked around town, along the beach, lovely restaurants/coffee houses/shops. The hotel room was amazing (room 17) with the sea view which was amazing. Eastbourne is a beautiful place and would definatley stay at your hotel again. It was a good deal for £85.00 for the 4 poster bed suete and would hope to get that deal again.

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The staff were very polite and helpful, pleasure staying at east beach hotel

Within walking distance of the train station and on the beach front and and good breakfast.

The room was very neat and tidy but the walls and ceilings were paper thin so could hear our neighbours. The breakfast room could do with some new wallpaper most of the walls were full of food stains.

Good location

Small, tired looking 'superior double' bedroom (I haven't seen a Pye manufactured tv for years!) And short bed where people of average heights' feet hung over the bed. I think the hotel should down grade this room using the term 'standard' as there was nothing superior about it. Breakfast was very poor quality - pre portioned cereals stacked in bowls on the side - no fresh fruit or yogurt. We weren't acknowledge when we sat down or asked for our drinks and toast order and when I asked a member of staff to take for teas/coffees she was very abrupt with me. A bit of training in soft skills is required here. All in all, not a good experience - the East Beach claims to be a hotel which has had a visit from 'The Hotel Inspector' but I think Alex Polizzi would be mortified if she returned. This said, we will not be returning.

Booking was easy

No parking. Had to park half mile away!

The view was wonderful, you could lie in bed and watch yacht races! Well ... you had to look through the scaffold .....

We all have to make repairs, but the scaffold and foreign workmen made it difficult to sit on the balcony (which was the whole reason we had booked that room, and paid extra .....) We had to put up with the paint drips on us .... Any sort of apology, or bottle of wine, or something to acknowledge the situation and compensate would have gone a long way, but there was none.

The room was lovely and brilliant for the price I paid, the beds were really comfortable and a good size, the staff were friendly and always smiling, and were brilliant when dealing with requests. The breakfast was also good and the service was great. The location of the hotel was amazing, even though we had a rear facing room the view wasn't that bad.

The staff were helpful, I had a bike that they agreed to accomodate safely overnight for me. The room I had was pleasant and comfortable and the price was reasonable.

I thought the breakfast was a bit poor, I had stipulated on my booking form that I wanted a vegetarian breakfast but when I asked for it one morning I was told I should have asked the night before. I can't belive it takes that long to fry up a couple of vegetarian sausages.

The unusal decor, and the effort in improving the establishment, as well a specious lounge and front veranda making it an excellent place for relaxing out of your room but still in the hotel. Free parking in the road immediately next to the hotel.

The breakfast staff needs more eye for detail, we were having to take items that were short on our table from other tables. The waiting staff were also doing likewise instead of making sure that the tables were properly set up. The cereals instead of being in a big container or in its box, were all pre-portioned in each bowl, but then stacked up on top of each other no seperation between the bowls, a servere health hazard.!!!

Staff was very polite and helpful , room very clean and relaxing , will visit again

I liked the location, the helpful,friendly lady on reception and the breakfast was a very good selection with a good service.