Mercure Whately Hall Banbury  

Very comfortable place having everything you need when in the hotel, one of the best "English breakfast" (althought I am not a fan of them, in this hotel it always tastes me)

That one needs to pay for internet - but this is small thing

Friendliness of staff.

Carpets.

The staff were excellent. The accommodation was good. The restaurant ambience was excellent

The hotel had Christmas parties on and we were told initially that there was no food. However, the chef agreed to cook us food. The room was not overwarm: single glazing on a very cold night. The breakfast buffet was nice but again was only luke warm

Location

In need of a refurb

We had a superb room,lounge and bathroom the bathroom was chilly,being quite large the towel rail (heated) was not man enough to heat it up sufficiantly.no loo brush provided and poor quality toilet paper.

An interesting experience which amused us somewhat from the narrow drive to the car park, creaking floorboards, unlevel floor in our 'Executive Room' to the slightly strange hint of onion flavour in our shortbread biscuits! Staff were polite and efficient but it did have that air of Fawlty Towers feel to the place! It was certainly a weekend we will talk about for a while.

Old world ambiance, freindly staff, reasonable room price, near town, easy parking, late bar

Great character - a historic building - although this has associated issues with heating etc.

Price of breakfast

Staff very friendly. Room really nice - big , comfy and clean.

Had to look for reception staff when we arrived. They were short staffed for a couple of hours due to 2 staff being sent home sick.

The old world feeling. The location, which is very easy to get to and is a short distance away from Banbury Cross. Also a short walk into the town for shopping in the narrow streets and Castle Quay. A park is behind the hotel where you can sit and have some peace and quiet.

It is showing it's age inside and could do with some T. L. C. but I will still go back.

We enjoyed the relaxed and comfortable surrounds with friendly staff.

Fantastic hotel. We booked an executive double and were shown to a lovely suite of rooms. Not sure if this was an upgrade or if it was simply an executive double (if so it was amazing value at £79.00). The hotel staff were attentive and courteous at all times. Our meal, in the restaurant, was excellent and reasonably priced. We chose the hotel because of its proximity to Oxford and the Cotswolds - but without the pricetag and parking problems usually experienced with these locations. Banbury is a lovely town and we will definitely stay at Whately Hall on our next visit.

We were given a voucher for 2for1 for breakfast on our first morning and whilst the food was good I would not pay £31 per couple normally. We ate breakfast elsewhere on subsequent mornings.