On the 12th august we were refused breakfast as it was after 10am, we
pointed out on our welcome pack in our room it stated breakfast 7am till
noon, we spoke to a manager ( who it transpired was not the manager) who
said we could not have breakfast unless we paid for it! Hello! We had
already paid!! He also wanted proof of the information in our room which
I showed him,oh,! He said you are correct, we must remove these from all
rooms, but we still didn't get breakfast, apparently , the public
can purchase breakfast until noon!! Needless to say we were not happy, I
have crohn's and need to eat at regular times , I hope customers
will be informed when they book in what the breakfast times are.
It was ideal location for visiting my family, hotel much better for
it's refurbishment .