White Hart Hotel  

Convenience for work for m purpose

The lighting system was too dim for reading/ studies It was hard to operate the shower

Staff very friendly and competent. Food and refreshments excellent and served in warm and comfortable surroundings.

The only negative side to our stay was that our room was in poor decorative order , paintwork yellowing, mould arround bathroom tiles etc., and some refurbishment is necessary.

Excellent Staff and great breakfast.

Broken toilet seat in room - the Manager was apologetic, but could not resolve as we were only staying one night. Internal decoration very poor and needs a refresh. Carpets jaded. Car parking very tight especially close to the hotel. Difficult for us as we have a large car. A sign needs to be sited at the exit to the car park to indicate 'Left Turn' only, as the road is one way. Yoy cannot easily see the 'No Entry' signs when you leave the hotel car park. This point requires urgent attention if serious accidents are to be avoided.

Food was fine, rooms in old part of hotel could definately do with a spruce up, bathrooms in "new part" of hotel need up dating. An over all clean would help as well.

Didnt like the rooms at all

very cheap basic hotel. only needed a bed for the night so fulfilled all my requirements. friendly staff, clean rooms. excellent value for money

It was ideal for what I needed for the one night. Car park. Well looked after. Good food. Comfortable.

The first room I was first offered smelt very badly of smoke. I was immediately offered another room which was fine, but whoever cleaned the room should have reporeted it and the room put out of service until it was sorted, rather than a customer report it.

very helpful staff, and great breakfast

Reception staff service second to none.

Loo difficult to flush, room on the cool side, had to ask for heater which arrived swiftly.

good new years eve party

rooms could be updated

Nice friendly comfortable old fashioned style hotel.

What I liked about the white hart hotel was the manager when we arrived was very helpful , the view from our front window onto the town below was good, and the mattress was very comfortable , often hotel matresses are too hard but that one was very comfy.

There is far more that we didnt like about the hotel . firstly the room was very very dark , was unable to see to do makeup or hair , used the bathroom to do my makeup but insufficient surfaces to put make up bag down and that wasnt good when doing my hair as hair dryer and plug for curling tongs was on the other side of the suite,the room needs a central main light, the main problem was the bed , whether there was a bolt or something missing from underneath but everytime one of us moved the bed squeaked loudly , hence waking us up again , we were a group of 8 (3 rooms booked the other 2 couples were booked into the newer part of the hotel and were satisfied with there rooms)we were in room 29 and in the old part of the hotel , I appreciate the floor creaking and even being unlevel but I dont accept the state of the bed . when we were in the bar ordering our meals 4 were ordered and the staff were told that we were a group of 8 and could we have all the meals together , we were told that would be ok. We then ordered the next 4 meals , told them it was a group order , 10 minutes later the first 4 meals arrived so they had almost finished there meals when the last 4 arrived we found that unacceptable .I did fill in the form left in our room explaining these problems but have had no response.

It was convenient, price was very good value and there was no hassle from the moment we checked in to the moment we left. The booking stated it was room only and found that it in fact included breakfast - which made £50 for one night very good!