Room was not as stated or described in booking confirmation - very small with only 1 grubby chair & stool, no fridge, no extra bed & couldn't get wi-fi. Tiny TV which was only the size of a small PC monitor. We didn't get the type of room we expected - just a very small, basic room with very cheap, dated decor, furniture & fraying carpets that had seen better days. Shower door wouldn't stay closed. Parking horrendous - couldn't get past other parked cars as the spaces were just in alleyways down each side of the hotel & in a small yard at the back.Only provided 1 small bottle of water & 1 lot of toiletries for 2 people. Price was far too expensive for this room. Hotel needs a complete make-over with furnishings & furniture which compliment the period of the building rather than cheap & tatty 1970's style furniture. It is such a shame, as the age/history of the hotel could attract foreign tourists if decorated appropriately & to a higher standard. Would not return to the hotel in its present state. Very disappointed.
The city of Wells is beautiful and the location of the hotel makes it easy to explore the sights on foot, if necessary. Beds were clean & comfortable. Breakfast was quite good.