Mercure White Hart Salisbury  

Very pleased with the room...nice and big.

The location was excellent, close to the Cathedral. Staff courteous, requests dealt with promptly. Room well equipped, clean and tidy.

The recent spell of mild weather meant that the rooms did not need to be heated quite as much as they were. The instructions for heating/air conditioning were available, but the room was too hot and the windows stiff to open.

Location is great

Staff unfriendly and few services. no wifi included.

Its central location to Salisbury

The bathroom was too small, the sink and toilet were too close together and the sink very small. The air condityioning was noisey and came on at 06-30 despit us turning it off. We were asked if we wnated a paper and said yes but it didn't turn up.

My husband and I stayed at The White Hart once or twice a year before his death in 2009. We never grew tired of the area and were never bored. We always chose The Whie Hart for its comfort, friendliness and excellent position near the cathedral. I intend to visit myself as often as possible.

I have only one complaint. The room was wonderful and I was surprised and delighted to find myself in a spacious room and not tucked away in the attic in a little box where many single travellers find themselves. However, although I was pleased to have a duvet on the bed, it was inexplicably tucked in at the bottom and on lying down I found that the top of the duvet didn't cover my shoulders. Each night I would have to heave the bottom of the duvet from under the mattress then haul it up enough to cover me properly. This is something that would be easily remedied

Hotel staff, especially smiling, friendly and helpful reception staff, were a real asset to the hotel. Dining room team very attentive.

Bedroom on the small size and bathroom claustraphobic. Just about acceptable for a two night stay. We thought charging guests for use of the car park was an attempt to extract maximum money from us.

The location was excellent. An easy walk from the station and close to all shops and cinema etc. The room very pleasant (nice view of rooftops and church spires) and the bathroom clean and fully functional. Breakfast was very good. An enjoyable stay overall.

Very hot on second floor, apparently first floor rooms much cooler. Music piped through public areas a real irritant and staff unwilling to switch off (company policy!).

Lovely room central location perfect, bed was lovely and comfortable no complaints at all, bathroom lovely too.

Breakfast was dissapointing bacon was dried up not pleasant mushrooms tasted garlicky ! and the restaurant felt cold.. No atmosphere even though it was christmas...!! However the waitress was very polite and lovely her long plait was amazing... !!

The staffs willingness to provide whatever our needs and accommodate us to the highest degree. The smiles and kindness will never be forgotten.

The location was ideal for our city break - central and within walking distance to all the shops, pubs, restaurants and cafes and the Cathedral. The staff were very friendly and the service we received was excellent. The hotel lobby and bar areas were really nicely decorated and it had a very cosy and welcoming feel. Our room and bathroom were tastefully decorated and clean, the bed very comfortable. The parking facility was a must for us and the £5 charge reasonable.

Very helpful staff, very affordable private parking, you can't be more centrally located, very clean.

Historic Inn in downtown Salisbury. Convienent to local attractions. Excellent breakfast

Small room was designated non smoking but had been used by a smoker. No attempt by staff to offer alternative. Smell was intolerable. Afternoon tea service was slow and awkward.

Central location

Size of room