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Best Western White House Hotel27-31 Upton Road, WD18 OJF Watford (Show map) Good, Score from 55 reviews“The location was perfect for anyone going to Wembley stadium. The staff on reception were very friendly and helpful in suggesting and booking restaurants in Watford.”
Glenn,
Gomersal
Watford's only townhouse hotel offers professional and friendly service, with a fine-dining conservatory restaurant, free car parking and Wi-Fi. The Best Western White House Hotel is located close to both the M1 and M25 freeways, with excellent transportation connections to Wembley. The hotel is just a 15-minute walk from Vicarage Road soccer/rugby stadium. Hotel Rooms: 57, Hotel Chain: Best Western.
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Total Hotel Score:7.5
Based on 55 reviews Guest reviews are written by our customers after their stay at Best Western White House Hotel. |
Score breakdown
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Score filter |
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Alan
Mature couple
Cabrerolles,
France
January 21, 2012
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Room was excellent. Specially liked large size bed.
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10 |
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Sharon
Mature couple
Leighton Buzzard,
United Kingdom
January 11, 2012
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It was clean Very old fashioned needs modernisation quality of breakfast was poor
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4.6 |
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Arun
Mature couple
Brentwood,
United Kingdom
December 28, 2011
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REad good reviews and agree with them. Location and room
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10 |
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Mike
Solo traveler
Frodsham,
United Kingdom
December 20, 2011
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Staff were very friendly and helpful. Everything I asked for was done efficiently. The room was quite small and over-warm, even with the c/h off! The parking is pretty poor for a hotel of its size. The Bar area was a bit soul-less and not a place where you wanted to spend any time!
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6 |
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Martin
Solo traveler
Welwyn Garden City,
United Kingdom
December 18, 2011
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Clean and basic, well positioned for town centre with free parking. Bar needs rethinking as with the foyer layout.
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7.5 |
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Stephanie
Group of friends
stansted mountfitchet,
United Kingdom
December 13, 2011
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The location Terrible stains on the bedding. Either boiling hot water (which scalded my skin) or freezing cold water. Beds were the most uncomfortable I've ever slept in, they were lumpy and painful and felt like a thin water mattress. Walls were paper thin I could hear peoples conversations in the rooms next door and was woken several times during the night to doors slamming.
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5.4 |
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David
Solo traveler
London,
United Kingdom
December 12, 2011
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Location and reasonable service Parking was a pain, hard to find - especially having to go back and put ticket in car. Room very poor standard, bathroom dated and shower useless - no hot water. Extremely noisy and had worst night sleep. All in all extremely expensive for a very basic, outdated and second rate hotel. Will never stay again or recommend - Feel like I have been ripped off.
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4.6 |
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Anonymous
Mature couple
United Kingdom
December 9, 2011
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Excellent location for watching Saracens.
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8.3 |
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Anonymous
Young couple
United Kingdom
November 15, 2011
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Helpful reception staff. Free, secure car park. Easy access to local rail connections. Relatively quiet location. Clean. Comfortable. The room was too hot despite radiators being turned off (room no 70, first floor). The staircase was a bit loose and creaky and smelled of curry.
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7.9 |
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Gillian
Mature couple
BRISTOL,
United Kingdom
November 7, 2011
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My fillet steak at dinner was the best I have had in a very long time and an un-expected surprise for the type of restaurant. The bedroom was too hot and we were unable to alter the temperature. We had to sleep with both windows open but this meant we had to endure a lot of noise from the street. My make-up melted in my bag!
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5 |
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Lynda
Mature couple
Leeds,
United Kingdom
November 1, 2011
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The location and the car parking facilities are the best parts of the hotel. The hotel is in need of updating. We have stayed at the hotel in the past but looking at the website the "superior" rooms looked as though they had been refurbished. When we went to our room we realised that there had only been new curtains and bedding. The rest of the furniture, especially the bathroom, were still very dated.
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6.3 |
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Kim
Family with older children
Dorchester,
United Kingdom
October 20, 2011
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It was in a very good location for my requirements. The girl on reception was extremely helpful, car parking was safe behind the hotel, and the staff let me keep my car there after I checked out for a couple of hours so that I could go into town. An extractor fan in the bathroom would have been handy, but nothing to dislike at all.
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7.9 |
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Kathy
Group of friends
milton keynes,
United Kingdom
September 7, 2011
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Breakfast was just horrible I notices most people having full left 40-50 %. Check in was terrible. Only given one room at first but booked two. Keys to do were not activated 3-4 times so could not get in meaning several trips ip and down in a lift with ( full heating on) so were in desperate need of shower afterwards ( all windows had to be left open on both rooms because of heating !!! Check out was also not east and plain sailing. Not a good job !!! And only 20 ish flys in dining room around lights. Betterthen my last stay in Liverpool where everything was PERFECT except I had a room with at least 20 big bluebottles in and had to call the manager to see ! He offered no good will but said next time I visit just say I'm the FLY LADY and ge will know who I am !!!!! Not doing very well are you !!!!!!! Mrs Kathy Ward. Very disappointed indeed !
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4.5 |
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Glenn
Group of friends
Gomersal,
United Kingdom
August 30, 2011
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The location was perfect for anyone going to Wembley stadium. The staff on reception were very friendly and helpful in suggesting and booking restaurants in Watford. The member of staff serving in the restaurant at breakfast was very poor. She couldn't remember who she had served, who was still waiting and then said you couldn't choose what you wanted to eat as she was too busy to take individual orders.
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7.5 |
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Ben
Mature couple
Stump Cross,
United Kingdom
August 29, 2011
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Nothing at Watford to dislike excellent hotel and very friendly staff
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10 |
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Alan
Group of friends
manchester,
United Kingdom
August 9, 2011
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Superb location & very helpfull staff
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10 |
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Anonymous
Solo traveler
United Kingdom
August 5, 2011
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Friendly and helpful staff - the receptionist anticipated my needs before I asked ie it was very hot and she said I might like a fan in my room and just to ask for one if I did. I asked and they immediately provided one.
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8.8 |
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Anonymous
Solo traveler
United Kingdom
July 25, 2011
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In a convienient location, staff very helpful, confortable hotel
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7.5 |
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Peter
Solo traveler
Leeds,
United Kingdom
July 14, 2011
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It had a room available on the night I needed The wifi connection was painfully slow
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6.3 |
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Thys
Mature couple
Pretoria,
South Africa
July 11, 2011
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There were a terrible smell in the hall near the lifts
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5.4 |
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Robert
Solo traveler
Livingston,
United Kingdom
July 1, 2011
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The staff were very helpful There was some confusion over the booking(s)
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6.3 |
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Caroline
Solo traveler
Worksop Notts,
United Kingdom
June 23, 2011
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room clean and comfortable.Easy WiFi connection. Quiet. Bed very comfortable The toilet did not flush properly
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7.9 |
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John
Solo traveler
Bromsgrove,
United Kingdom
May 25, 2011
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Parking poor. Mattresss in room 15 worn out and uncomfortable.
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5.8 |
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Robert
Solo traveler
rochdale,
United Kingdom
May 16, 2011
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Locality and the food in the restaurant TV reception was poor and didn't have all Freeview channels.Toilet seat was cracked and broken. Bed was not comfortable. No air conditioning or fan
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5.4 |
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Michael
Mature couple
rathfarnham,
Ireland
May 13, 2011
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The reception and hoise staff were very friendly and helpful. The room, though small, was well appointed and comfortable. It met all my needs
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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