White Lion Royal Hotel  

There was absolutely nothing that I liked at this hotel except the look of the actual building from the outside. Inside, it was the worst 4* establishment that I have ever tried to sleep in, and I have travelled around the world twice during my lifetime. I have had better service and staff politeness at a 2* hotel. I was in room 301 and the toilet was actually situated in the bedroom almost at the foot of the bed - disgusting, and both windows were frosted glass because of this so there was no way of viewing the outside, allbeit the carpark at the back, without opening the window, in the rain on this particular evening. The mattress on the bed had more lumps in it than Snowdon mountain, and there was no mattress cover, this is not 4* status. As a Welsh person I felt shameful for visiting guests from other countries who might experience such horror. There was no toiletries except a small bottle of shampoo, no hair conditioner, and the small bar of soap supplied had to be sufficient for the shower also, and no shower cap. A female guest should not have been allocated a room like this. You get better value at youth hostels etc. for quarter of the price. From what I have seen on tv this room was not much better than a prison cell. Anyone thinking of booking a single room at this hotel needs to make enquiries first.

Staff were excellent during our checkout when we were delayed due to sickness. Staff were friendly, efficient and accommodating at all times. We would go back

It would have suited me better if there had been a lift or a room on ground floor as I don't manage stairs very well.

Nice stay with loved one. ..Never forget the last stay in uk

All of it

No lift

We have stayed several times now as friends live nearby and we all meet up for Christmas/wedding anniversary/get together. Its easy to find, extremely comfortable, lots of space to socialise and overall a very lovely place to stay.

My only criticisms would be that there could have done with more waiting on staff for breakfast as 1 poor waitress was simply not enough and to see her having to rush around was unpleasant and made you feel uncomfortable for her position. I know wages have to come from profits etc but with many people staying i feel another member of staff could have been warranted especially when she was expected to help people check out aswell. My other is lack of parking facilities but with the hotel location that can't be helped

It was a character hotel. The room with four poster bed was very nice, spacious and well appointed at the front of the hotel with excellent views of Bala high street.

Staff seemed a little sparse at reception sometimes. When staff were in attendace they were very helpful. On check out we had to go looking for a member of staff. Booking a table for dinner on Sat evening was confused - staff were unsure as to whether they could fit us in or not.

Friendly amenable staff who on the whole make you feel very welcome. Excellent room size, comfortabale bed and excellent shower.

The quality and range of food is the only let down. I would stay again but eat dinner elsewhere. The range of breakfast food is adequate and if you just want a cooked breakfast you'll be very satisfied.

The White Lion Hotel gave an excellent experience of local hospitality the staff were extremelly helpfull and polite. The food, a new menu we were told, was excellent. Nothing was too much trouble for staff. Our stays away which can be fairly frequent are normally to the larger chains but our experience at White Lion has certainly changed our thought process on the future for where we may stay.

Location good for walking to lake and town

Very noisy until 4.30 ! Prob due to Rugby match ??

Was right near bala lake,food was good,room was ok,good breakfast.

Breakfast was good, staff friendly

wasn't 4 star, but comfy. Over priced for what it was.

We had a room over looking the road and expected a lot of noise at night but there was none. We had our evening meal here and really enjoyed it and it wasnt to expensive.

Lovely location, staff very helpful

Our room was on the main high street - the traffic noise was just about bearable but we experienced people shouting down the street for most of the night into the early hours on both Fri & Sat nights - probably younger people going back from the pub - the language wasn't pleasant. This regrettably spoiled our stay through lack of sleep - but this was not the fault of the hotel