The White Rock Hotel  

Great staff & service

The building could do with a lick of paint on the outside.

The bedroom was better than expected,as we're all the facilities.great breakfast,,and respectable dinner,and good wine list.

Entrance to the hotel from the back,and corridors were a bit dark and dingy,but that's being picky.

We had a double on the third floor with magnificent sea-view. Room and ajacent bathroom were very clean, the beds slept perfect. Staff very friendly, excellent pub-food and breakfast. All within walking distance of Hastings old and new town. And free covered parking accross rhe road.

Wifi available, but neither phone nor ipad nor laptop could log on.

hotel right on the beach... rooms were very clean & comfortable beds

the room was clean tidy and bed was so comfortable

being next to the lift which was very noisy and disturbed us all the time it was used

The warm reception on arrival and fab tea and coffee facilities, with nice touches such as cookies provided daily, and toiletries and towels changed daily.Also fab sky channels, plush white linen on beds and pet friendly which was nice to see.computer and printer available 24hours a day exclusively for guest use, and a nice chill out lounge

More milk in fridge and sugar for refreshments, end of bed wood frame kept coming undone,and sockets need checking as one fused and was loose on the wall.other than that perfect and i will be back :)

Fantastic location. Reception very friendly. Dogs and cat at reception! Twin room had double beds in it. Shower great.

The bar staff were quite unfriendly when we tried to get a drink at exactly midnight - although the manager did talk them round

The hotel and rooms are always clean and tidy and staff always very friendly

Think breakfast should be included in room price or not so expensive

the rooms

the dirty carpets throughout n noise from other rooms

Fabulous staff who really make an effort to be helpful. Comfortable room, good size bathroom with nice toiletries too! Love the ground floor bar and bistro, which has a real buzz in the evening with a huge range of people and good value snacks. First breakfast of the year on the outside terrace. Friendly dogs and superior cat to greet you at reception.

We did notice the noise from people/ traffic at night, however we were aware that this may be the case and will bring ear plugs when we return! (to be fair we live in the middle of a national park, so our default setting is silence). Car parking can involve a short walk if you can't get into the hotel park and the theatre has a popular show (but what's not to like about a short stroll through the Falaise gardens on a lovely night).

We had a very nice overnight stay at this hotel. Nice big room, very clean, very quiet, couldn't ask for more. Food in the restaurant was excellent, and service very good. The staff were overall very nice and welcoming, and made our stay very enjoyable. We'll be back.

Comfortable rooms

Animals in reception - Cat on desk Staff not particularly friendly Overpriced

Clean and comfortable room. Very friendly and helpful staff.

As nice as it was to have a sea view, the road in front of the hotel was very noisy, even through closed windows. The breakfast choices of the attached Cafe/Bar were quite limited.

the giant comfy bed!

only stayed one night! breakfast too expensive! :(

Good facilities in the rooms ( tea making plus fridge) and a sea view

The cold weather!!

Very friendly and helpful staff. Great location and hotel has a lot of character. Rooms kept immaculately clean - though bar / breakfast area now looking a little tatty.

Quality of room service basic food was pretty poor - stale bread and grisly ham - breakfast mediocre and seemed to have been cooked a longtime in advance. After trying both once - ate out afterwards.

The very helpful and friendly staff. Clean good sized room Cost of breakfast was very good and worth the money

Dinner menu limited

Very well run hotel with some nice personal touches which you don't get in chain hotels. Lovely staff who make you feel very welcome. Immaculately clean room and tasteful decor. We had a room at the back which was lovely and peaceful.

The bed was a bit soft for me.

Room was excellent, staff went that extra mile to ensure a nice stay

Radiators were a bit noisey

Everything really friendly staff and very clean rooms

Our room 202 was abut chilly due to window vent not being tightly sealed

everything was very good

Room was very spacious, bed comfy & fridge a bonus. Lovely view of the sea

Nothing I didn't like

We were going to the theatre next door so the location was perfect. The staff were friendly and polite. I would stay there again but try to look for a cheaper room as it wasn't really worth the money.

My husband ended up having a cold shower as the hot water ran out very quickly! Couldn't get parked in the very small car park, although we were offered free parking opposite this was after we had already paid the meter so stayed where we were.

Friendly staff and nice rooms and a good bar

No tea making facilities in the room

friendly staff, clean and comfortable room with a good view, food served all day.

nothing