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Seafront, 1-10 White Rock, Hastings, TN34 1JU – Show map
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228 verified reviews
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The White Rock Hotel's staff speaks: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 228 reviews
Value for money
Show reviews from:
With a fine position on the seafront in St. Leonards-on-Sea, this hotel offers traditional hospitality and a friendly atmosphere Built in 1828, Best Western Royal Victoria has seen many guests,...
Score from 510 reviews Good
With 5 stars and a Gold Award, this seaside boutique B&B is feet from the sea and has fantastic views. It combines Victorian character and elegant, modern design.
Score from 247 reviews Wonderful
Opposite the beach at Hastings, Chatsworth Hotel is a 2-minute walk from the historic quarter and the shopping district. It has an award-winning restaurant and rooms with sea views.
Score from 268 reviews Review score
This large house is just a 5-minute walk from the seafront, local shops and St Leonards Beach. It offers bright, modern rooms, and has a free on-site parking lot.
Score from 229 reviews Good
Sea view from room WiFi excellent Staff amazing
Loud road and pier construction noise, windows open due to high temperature. Staff brought portable air cond unit and then okay with windows shut second night.
Had a room at front overlooking the sea but the road outside is too busy/noisy to leave the windows open at night and during the day even more noise from the pier construction site.
The hotel is on the front with lovely sea views and free car parking available. Sat out at the front for breakfast overlooking the beach & pier.
The perfect short break. The staff were excellent and very friendly, rooms comfortable, location perfect. The food in the restaurant was very good, and reasonably priced. It had a very relaxed atmosphere, really can't fault the hotel at all.
In the main everything all of a good standard. Nice to be able to sit on the terrace and enjoy some fresh air and sunshine.
Price should include breakfast.
We really like this hotel stayed a few times now and can't wait to come back
Friendly staff. Restaurant and bar area nice.
Room not as spacious as expected.
Lovely view from my lovely room (although bear in mind sea view rooms = road noise from busy road below). Comfortable bar with sea front terrace, which served good food. Wifi was free and strong signal. Overall, very good.
My room was lovely apart from a very grubby looking carpet!
The hotel was in excellent location. The staff were helpful and friendly from start to finish very good value for money. The food was good and reasonably priced, will definitely be back
There was not anything
Fantastic lovely rooms and even my dog could go. What more can I say apart from going back.
Bar, breakfast, dinner, bathroom,outlook
Lift, narrow & hot hallway, stairs to parking
Sea view amazing, excellent value for money. Hastings has lots to offer.
In the main, good value for money.
Rips in chair in bedroom, which could have done with a lick of paint. Bathroom shower very difficult to turn on, and loose on wall.
Dog was very welcome. Even in bar area and when eating. Staff were excellent we had a bottle of local wine with dinner the next day went to the actual vineyard and bought a selection
Wished we'd stayed longer but we had other commitments
This hotel is in a great location, facilities are good as is the food. Would recommend it to anyone wanting a decent accommodation at reasonable price,
staff very friendly and helpful. beds very comfortable and bathroom facilities very good. having tea / coffee in our room was great, dining staff all very courteous and helpful
small car park at the rear, job to find a space to park, particularly if disabled. a bit of noise from traffic but as it was on the main avenue that was a risk we took
Dogs allowed everywhere. Dog friendly beach nearby
Quite a distance from the old town and amenities, need to drive or get a bus along the sea front
Nothing because the staff were not friendly or professional. The receptionist kept saying the hotel was for special people and that the manager did not like children,
The building was outdated, small corridors, lift not working at times, creaking floorboards, bad smell. Place more like a residential home than a hotel No wi-fi at all Children not welcome at all. My family was staying at the Combe Haven Holiday Park which was excellent. we stayed 2 out of the 3 nighst we were supposed to because the first night was bad and the 2nd night my 12 year old daughter was reduced to tears by the receptionist. It was a nightmare. Poor customer service
If as a customer you read the comments and reviews up-front (which still apply) and if you booked a room with that knowledge, there is no excuse to rate this hotel negatively. As for breakfast meals and breakfast premises, they are above average (quality in no relation to the rest of the hotel, though). The two ladies with asian facial features were especially sprightly, factual and attentive. The professionalism of the rest of the personnel was, at best, 'mixed'.
There is a stunningly high amount of pro's against a equally high amount of con's. A certain balance is still there, though; However the plentiful peculiarities, on an ongoing basis until you leave, do confuse.
Staff were excellent...friendly and helpful. Location was great. Food was the probably the best part...very well cooked and well presented.
The pictures both on the website and even pictures advertised on the dining tables were SO different than reality. I booked this hotel because the pictures of the room and reception areas were modern, clean and immaculate. Unfortunately, this was really not the case at all. Corridor carpets were dark and stained and rooms (apart from bathroom) looked very tired and in need of complete refurbishment. The floor in our room was unbelievably uneven. Furniture was nothing like that advertised. I almost wanted to ask the manager to show us the rooms in the pictures as this was really disappointing for us. Also if you are not a dog lover...I would not stay here. Sometimes, it can be noisy with barking and dogs allowed in the dining area although not actually at the table!
Staff friendly. hotel is right on seafront and close to town. Nice to sit out the front and have a drink !
Very un comfy and noisy bed you would wake up when turning over. Lots of noise out the front traffic and bar and work men on peir first thing in the mornings.
Lovely soft bed linen. Sea view. Lovely happy & helpful staff.
Bathroom was harsh. No blind. Lighting was 'unkind'. Not good for ones confidence! In fact the lighting in the room could be altered also. No mood lighting option. Either they're on or they're off.
food quality, very friendly staff
VERY small lift
Everything about this hotel is top-notch! The location is excellent (directly across from the pier), the parking is adequate and the staff are kind, friendly and helpful. My wife and I have stayed in several different hotels all over the country and we both agree that The White Rock is probably the best so far! Our room was clean, modern and comfortable with a great view, Room service was prompt, moderately priced, and the food was very nice. We would definitely recommend this hotel to our friends that wish to visit Hastings and will absolutely be visiting again!
Nothing really except for maybe better disabled access to the front of the building.
very clean polite staff spacey rooms
constant banging of doors through the night although I asked for a quiet room . Breakfast should be including with your stay?
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