Best Western Willerby Manor Hotel  

It was very comfortable and clean.Staff very friendly and helpful. Room very elequant and the food was delicious.

As we mainly need to stay as close to our son's university halls of residence the position of the hotel is ideal. We like the size of the rooms we have stayed in as we do not feel cramped. We enjoy the food even though it is not a typical restaurant style menu. All the staff are very friendly and helpful.

The only thing we feel the hotel needs is somewhere for guests to sit in comfort to enjoy a drink and chat after a meal. Part of the table areas could easily be converted to a 'lounge' area.

Reasonably quiet. Good staff.

The tap was loose in bathroom sink. Decoration was a bit dour.

When arriving at Willerby Manor, my partner and I received an upgrade to a beautiful deluxe room with four poster bed and excellent en suite. It was also nice to be able to go for a relaxing swim before dinner. The hotel staff were very friendly.

I had booked a smoking room, this was not available and was only informed on arrival (I guess this is why we were upgraded so can't really complain too much about it). I was extremely disappointed with the dining experience as I had booked the Dinner, B & B for my partner's birthday and when we sat down, we were adviseed to write out our own orders with the table number and hand it in at the bar (even Wetherspoons take your order), it felt like a second rate cafe not what I would have expected from Best Western. Definitely very disappointing!

Excellent, well equipped room. Hotel in very quiet location. Plenty of parking spaces.

DOn't choose the Yorkshire Ham and Eggs for breakfast. The Ham is of the wafer-thin -water-laden supermarket variety

The staff at the hotel were all amazingly lovely and nice. Chris the night manager was so accommodating and jolly and really professional - he was just such a nice guy. So was the french waitress in the restraunt and at breakfast and the other female waitress - they were just all so kind and helpful and nice. They were chatty and interested and I was just so impressed with them all. The piano payer in the bar on saturday night was also a really lovely touch.

The beautician wasn't there and we weren't told until we went to book pamper sessions at the gym. We were gutted! This was a pamper weekend for us - but it turned out to be a pamperless weekend and we were very disappointed.

Nice room and facilities

Large room , polite efficient staff , good resonably priced food.

Room excellent - corridors tired and need refurbishment

This hotel is a gem! The rooms were clean and tidy with free wi-fi, really nice cotton sheets and a power shower! The gymnaisum was well equipt and good enough to get a good session out of it. The restaurant was busy every night (sign of a good restaurant!) and the food was devine!I would 100% recommend this hotel to any travelling business person wanting to stay over in Hull!

Seemed to be a lot of wasps in the garden and also found a couple in my room.

Everything that we needed for our comfort was in our room

Not sure whether the idea of writing your own order for dinner on little bits of paper makes for a relaxing nights experience!

The Terrace bar was perfect for a glass of wine in the early evening sunshine. We enjoyed the meal in Figs brasserie and the service was good. The room was very clean and fresh and looked as if it had been recently re-decorated. The gardens were pleasant for a short stroll. Overall we found it a very enjoyable experience and we hope to return.

The location was ideal for our day at the races and our evening meal etc. The hotel was very welcoming and the facilities were excellent.