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Best Western Willowbank Hotel Manchester
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8
Top
Based on
248
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Mature couple
United Kingdom
July 8, 2009
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Suitable position in Fallowfield, Manchester. The hotel was booked for a wedding function - all evening meals unavailable to residents... is that hotel policy? |
6.5 |
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Bernard
Mature couple
lancaster,
United Kingdom
July 8, 2009
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I thought the landing carpets could do with a clean, |
6.5 |
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Jayne
With friends
Dronfield Woodhouse,
United Kingdom
July 8, 2009
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Friendly and helpful staff, very good location, good parking,tasteful decor,plentiful and very good breakfast menu with lots of choice. |
9 |
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John
Mature couple
Chesterfield,
United Kingdom
July 5, 2009
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A good value 3 star hotel close to the city centre comfortable facilities and probably more curry places within walking distance than any other hotel in manchester |
7.5 |
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Linda
With friends
Stoke on Trent,
United Kingdom
July 3, 2009
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The lady at check in was superb - welcoming but brisk and efficient. The room was good, although a bit small. The bathroom was a bit tired - clean but could do with a refurb sometime soon. |
8 |
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Alan
Family with older children
elvange mondorf,
Luxembourg
July 3, 2009
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Friendly service and helpfull staff, cleanliness of the room and bathroom, secure off street parking. |
7.5 |
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Jane
With friends
Hull,
United Kingdom
June 30, 2009
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The staff were excellent - from giving us directions when we were lost on the otherside of Manchester to booking a taxi for us and for the price I paid i wasn't expecting it to be quite as nice as it was. |
10 |
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Steven
Young couple
Huddersfield,
United Kingdom
June 30, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Elaine
Family with older children
Betchworth,
United Kingdom
June 26, 2009
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Friendly, helpful staff. Rooms were beautifully decorated and very comfortable. Excellent value for money, Would definitely go there again if I was in Manchester. |
10 |
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Robert
Mature couple
Grimsby,
United Kingdom
June 24, 2009
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Easy booking, friendly and CLEAN with secure parking. |
10 |
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Anonymous
Solo traveller
United Kingdom
June 23, 2009
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Bed was a bit soft |
7.5 |
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Vincent
With friends
READING,
United Kingdom
June 22, 2009
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As a traveler who visits hotels each week I have experienced the range of standards within Uk but even with the reasonable tariff it is still difficult to find one acceptable feature. The basic requirement is a clean room and pleasant staff and this particular hotel failed dismally on both counts. Having stayed at quite a few of the other hotels in the best western group, this was by far the worst experience. Updating the curtains and duvet covers is not a refit. Room in poor state of repair, and many of the staff seemed to have low morale and therefore not interested in serving guests. |
3 |
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Martin
Mature couple
Loughton,
United Kingdom
June 17, 2009
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Location, with parking and plenty of buses. Breakfast. |
8 |
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Lee
Solo traveller
Oakham,
United Kingdom
June 8, 2009
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This reviewer provided a score but did not have any comments |
7 |
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Carol
Solo traveller
Reading,
United Kingdom
June 7, 2009
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The breakfast was excellent and the hotel had a peaceful atmosphere. . I have trouble walking and found the lift useful. The garden was pretty as is the setting. That the chambermaid walked into the room without knocking or announcing herself. I felt chased out of my room as a second maid knocked within minutes, even though they were in the hallway and must have seen I was still there. |
8 |
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Angus
Family with older children
Gosport,
United Kingdom
May 31, 2009
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It was comfortable with pleasant staff and has easy access to the city centre via the comprehensive, and cheap, bus route The flooring in general tends to be very squeaky and also when the rooms above you are occupied it can be quite annoying |
8.5 |
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Anonymous
Mature couple
United Kingdom
May 21, 2009
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A good hotel with comfortable bed and excellent location on a main bus route into Manchester. As is often the case with hotels, the rooms were far too hot even though the radiator was off. And the barman didn't know how to serve a gin & tonic! |
7 |
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Roland
Young couple
Iver,
United Kingdom
May 20, 2009
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Very clean hotel with friendly staff and bucks fizz for breakfast! Can't fault them myself. Secure parking available out the back at an extra £2.50 per day was well worth booking as well. They even let us leave our car there all day after checking out. Hotel is situated on a very busy (but not noisy) bus route into the city and close to the curry mile. Some reviews I read mentioned that the rooms were small, which they are - about a foot either side of the bed, but this didn't cause us a problem as we only stayed one night. Longer stays may be more problematic if you intend to live out of your suitcase but not if you put all your stuff away in the cupboards and drawers provided. |
9.5 |
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Les
Mature couple
Erskine,
United Kingdom
May 19, 2009
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Our stay was pleasant and covered our basic needs for the business meeting attended. However it would have been good to know a wedding had been booked in. The layout from rooms to the restaurant was not easy to negotiate and even harder if older and disabled. |
6 |
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Alan
Solo traveller
Hackford,
United Kingdom
May 17, 2009
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Room contained a double bed, although really the room was only big enough for a single bed = cramped. |
5.5 |
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Tracy
Solo traveller
DAWLISH,
United Kingdom
May 14, 2009
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close to city centre and christies hospital. |
9.5 |
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Michael
With friends
Benwick,
United Kingdom
May 13, 2009
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Location and Efficient Friendly Staff |
9 |
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Henry
Family with older children
Chelmsford,
United Kingdom
May 6, 2009
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Location and price |
7 |
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Beverley
Solo traveller
Wateringbury,
United Kingdom
May 5, 2009
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The room was very comfortable although quite small to work in |
6.5 |
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Michael
Mature couple
Marbella,
Spain
May 2, 2009
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Very good Three floors but no elevator |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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