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Newest reviews for Willowbank Hotel

  • Susan
      United Kingdom
    August 22, 2014

    Good location about 10minutes walk from town centre. Excellent service, friendly and very helpful staff and excellent food.

    Unfortunately the weather was not good but there is nothing you can do about that.

    9.6

  • Anonymous
      United Kingdom
    August 3, 2014

    We stayed here to be close to Glasgow - only an hour by train. Hotel is dated and in need of updating, particularly in the bathrooms. However, the staff are really helpful and friendly, the rooms were comfortable and clean and the breakfasts were good although a bit limited in choice. We enjoyed our stay despite feeling we had gone back in time!

    7.5

  • Lorraine
      United Kingdom
    August 2, 2014

    Helpful, friendly staff. They were very accommodating of our unusual movements- travelling in to Glasgow for Commonwealth Games so very early starts requiring breakfast trays etc. Comfortable room.

    A small fridge in the room might have been useful

    9.2

  • Anne
      United Kingdom
    July 27, 2014

    The friendly welcome & location of hotel.

    Overpricing due to Commonwealth Games.

    7.9

  • (catherine)
      United Kingdom
    July 25, 2014

    Had an excellent stay at Willowbank hotel. The staff were outstanding and happy to help in every way. The hotel was quiet and nice and clean. our room was cleaned every day when we were there. Breakfast was great and just enough to set you on your day. Paul and Alison and other staff were brilliant and always happy in which makes your day worth while. It was good going to breakfast and seeing there happy faces and great sence of humour. During our stay we never heard any noise whats so ever it was nice and relaxing, We would go back and stay as really enjoyed the hotel and the staff. Edinburgh couple Tracey and roger.

    we liked everything,,so no comments in this dislike box,,

    7.9

  • Alan
      United Kingdom
    July 7, 2014

    staff friendliness

    accommodation poor orange OR cornflakes? Needs total refurb and clearly serves very elderly on coach trips

    3.8

  • Sarah
      United Kingdom
    June 30, 2014

    Friendly staff, comfortable room, good breakfast and dinner and coastal location

    9.6

  • Brian
      United Kingdom
    June 29, 2014

    Staff very welcoming and personable; our room was of good size, clean and of good decoration. Although a little way out of town there are bus stops right outside.

    Walls between rooms are not well sound insulated. We were kept awake by our neighbour who played the TV loudly late and early and snored loudly in between. Would have appreciated more breakfast choice - eg fresh fruit and fish options.

    6.7

  • C
      United Kingdom
    June 22, 2014

    I had a enjoyable 3 days stay, the staff were both professional and friendly.The food, breakfasts, Lunches and dinners were exclent.

    wasn't very happy with the shower in room 12.

    10

  • Catherine
      United Kingdom
    June 19, 2014

    Away from the bustle of Largs, still close enough to walk in.

    Only there one night and all was well, decor does need to be updated to enjoy a long stay.

    8.8

  • Anonymous
      United Kingdom
    June 17, 2014

    clean rooms, great staff, comfortable bed, not too far out from largs but not central which was great. can't wait to return.

    had to ask for soap, no iron/trouser press facilities.

    10

  • Julie
      United Kingdom
    May 25, 2014

    The staff could not have been more friendly or helpful. The hotel was perfectly located for our needs and was very clean and tidy.

    Only thing I would like to see is the old style avocado green bathroom suits changed to fresh white.

    10

  • Maria
      United Kingdom
    May 24, 2014

    comfortable beds and good food

    no grab rail/s in bathroom

    10

  • Jonathan
      United Kingdom
    May 11, 2014

    Staff were very nice and helpful i will be going back when i have the money

    9

  • David
      United Kingdom
    May 6, 2014

    Great place to stay friendly waitress, comfy beds nothing to dislike

    10

  • Meghan
      Belgium
    May 5, 2014

    The staff here are amazing. They were so kind and hospitable; you can tell that they truly enjoy their work in the industry and care about your experience. I saw many of the same faces throughout my visit and that added to the comfort and experience. No one was ever too busy to have a quick chat or help me out. I was traveling alone, and it was so nice having friendly faces around. The hotel is a bit older in decor, but it is so well kept and clean that everything is in "like new" condition--super well maintained. The location is a bit out of central Largs, but is nice and quiet and only a minute's walk or so to the shore. Breakfast was good and hearty. Would stay here again in a heart beat.

    The only issue that I had was no wifi in the rooms and I needed this for my calling plan to the states to avoid international rates. Wifi is available in lobby/resto areas, and was told that they will be adding this to the rooms soon.

    8.8

  • Ron
      United Kingdom
    February 19, 2014

    was there on business and found staff most helpful and location ideal for my work, would go there again

    8.3

  • Jackie
      United Kingdom
    December 31, 2013

    Loved this hotel, big comfortable rooms, staff were all friendly and helpful. Looks like it has been kept with the same décor style since the 50's or 60's but nothing worn or tatty about it. Looks great! Like being in an episode of Mad Men ;-)

    9.2

  • Anonymous
      Ireland
    December 19, 2013

    friendly welcome and good service

    a bit expensive for old fashioned hotel but no complaints.

    7.5

  • Ken
      United Kingdom
    November 27, 2013

    Situated at the quiet northern end of Largs, the Willowbank Hotel provides an excellent touring base for the Ayrshire Coast. The charming and very helpful Staff made our break a treat. Meals were excellent and the Dinner Dance on Saturday evening rounded off a superb stay !

    9.6

  • Anonymous
      United Kingdom
    November 5, 2013

    The friendliness and efficiency of the staff, especially the manager who went out of his way to make everyone feel very welcome

    8.3

  • Michael
      United Kingdom
    October 27, 2013

    Lovely restaurant. Nice bar, friendly staff, ample parking.

    8.3

  • Desmond
      United Kingdom
    September 21, 2013

    hotel was first class friendly staff made our stay very welcome

    8.8

  • Anne
      United Kingdom
    September 16, 2013

    The catering staff in the dining room are excellent.

    8.3

  • Bernadette
      United Kingdom
    September 11, 2013

    Very relaxed atmosphere with ultra friendly and helpful staff. Very clean and comfortable with excellent facilities and good choice of meals, snacks and drinks

    Nothing to complain about at all.

    9.6

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