Windermere Manor Hotel  

Staff were superb, breakfast delicious, rooms very comfortable - perfect

Very dog friendly, great location, friendly staff.

Mattress was very old and made it uncomfortable to sleep.

Nice hotel with large well-equipped rooms. Excellent breakfast and evening meal. Staff very friendly and efficient. Ideal location for exploring the lakes.

Staircase carpet very dirty compared to the rest of the hotel – previously raised in comments 10th June 13 but no action taken which is surprising, as this is a good hotel.

Peaceful.Good service.Friendly Staff.Easy booking. Good food choice

Weather.

very relaxing my older sister and I just wanted a nice break

Could not fault this hotel. The care and friendliness of the staff shone through during the whole of our visit. We will definitely return

Nothing

it was a very nice hotel. Food was very nice and reasonabley priced.

Very friendly & comfortable with wonderful views, excellent location.

Location. Comfort.

The heating was extremely hot. Breakfast was insufficient with small variety. Restaurant burnt the food. Not enough shampoo and gel in the bathroom for two people. No wi-fi in the room.

Everything.

Nothing.

Simple menu, but well prepared and cooked food. Friendly and helpful staff, although lacking in finesse...

Cleanliness - the main staircase was covered in dog hair, and clearly hadn't seen a vacuum cleaner for a long time - our bedroom had un- removed bits on the carpet for our entire stay, etc

Family room is comfortable and clean for us.

A little far away from Bowness and Windarmere.

Very friendly. Nice to see dogs are allowed.

I enjoyed my stay the receptionist on arrival wasca bit rude but generally staff were very good and appear dedicated to their job and do wonderful work with the blind and visually impaired which the hotel cater for .

Liked the friendly atmosphere,comfortable room,relaxed surroundings and close proximity to other areas in the lake district.

Really good location. Very friendly staff and the breakfast was great! I also liked the fact that the hotel catered for a mixture of abilities - full sighted and partially sighted. The staff were very flexible - we asked for the swimming pool to be opened earlier than was on the timetable (also advertised that they would do this too) and they agreed. Just a great bunch of staff!

Really liked the Duty Manager Ben he was wonderful. Even though I answered staff poor at the top, Ben was an exception. The room was spacious, very clean and comfortable.

Service in the restaurant was appalling. Had to wait 25 mins for steak after it was cooked wrong, also not offered tea or coffee, both evening and morning service was terrible.

everything was wonderful about this hotel. The staff was very friendly and helpful.The food was very good and the room was comfortable. i enjoyed the use of the pool and steam room.

Generally a nice hotel. Good food.

I was told that I may not be able to use the pool as the life guard had phoned in sick and there had to be two adults per child. I was on my own. As another family went into the pool I then could go in.

The hotel was nice, comfortable, and not too far from windermere, staff were friendly

We didn't realize it was a hotel for the visually impaired when booking. Although we didnt mind too much about that, we felt we were a bit in the way. We felt that staff had to look after their visually impaired guests first maybe for reasons of health and safety and rightly so. But we felt the able bodied people had to wait for service. The hotel must not forget about 'any' of its residents as everyone is a paying customer and should be able to get an equal service. No information for local attractions for people who are not visually impaired. Staff seemed overwhelmed at times, due to responsiblilities and especially as they had a great number of visually impaired people to look after.

every thing.

no wi fi in room. only in restaurant.

The refurbished cottage room was very well appointed and re-furbished to a high order. The restaurant prices were very reasonable. Until arrival unaware it was a Vision Hotel but were pleased to see how the facilities and staff catered for that group.

The location was ideal as we were attending a wedding. Our room was great and overlooked the lake. Very comfortable indeed. Would like to return for another stay and this time for longer.

The fact that we were unable to get a snack or something to eat halfway through the afternoon. The chef said we had to wait until dinner at 6pm. We were attending a wedding at 7pm so did not require a full meal.

The annexe rooms and grounds. The attitude of some of the staff. The grounds and trees.

Food The attitude of some of the staff. The incompetence of their room charging system.

The location was good, the grounds were nice and plenty of parking. The breakfast was excellent and the staff were friendly

The shower in Room 4 was not working correctly. Even after reporting it to Reception, it still didn't get sorted. There was no bath, so we were reliant on the shower, all that was required was a replacement shower head. Not happy about that.