Windermere Hotel  

Sylvia and her Nick could not possibly be better hosts. There were friendly, kind, and very helpful. There was not one staff member that was not very helpful as well as being incredibly efficient. The room was very recently renovated and far exceeded our expectations. It was a beautiful room with everything we could want. The shower was exceptionally good and everything was incredibly clean. The breakfast even included the choice of smoked salmon - unheard of!!! We were even accommodated with very early breakfasts when we had to leave on tours as early as 4:45 A.M. The location is in easy walking distance to Victoria Station and tons of other things. A staff member even called us when he realized our tube plans would not work because of a closure on the tube. We would not have been aware and our plans would have been spoiled. We hope to go back soon - what a wonderful place with wonderful people!!!

There was nothing negative about this hotel. The room was small but there was so many wonderful things the room size did not bother us and did not bother us in the least - for the price - you could not go wrong.

The room was lovely and very comfortable. Excellent breakfast choices and the staff were very friendly with all the guests. Helpful and informative staff on reception, at all times of the day/night. Within easy walking distance of Victoria station.

Room was amazing, Restaurant service was perfect!!! Chef himself was serving the food to our table, everything was fresh.

The staff were excellent and the rooms were very clean, a good breakfast and the chef was very polite, friendly and hospitable which all made for a very nice stay. There was some work being done but this caused no disruption or disturbance to our stay at all. I would not hesitate to recommend this hotel, many thanks to all the helpful staff

Friendy staff, good location, very clean rooms.

The chap on reception was really helpful. He even showed me to my room which no-one has done for years!

To describe the room as compact would be doing a disservice to all compact rooms. It was tiny, and on the Lower Ground floor so not too much light. I guess the price I paid is reflected in the room, and this was central London, so I never expect a big room, but this was probably the smallest room I have ever stayed in. This didn't matter much to me as I was only in it to sleep, but its worth pointing out.

Good service.

Not much private, a little noisy.

Location and breakfast excellent. Hotel very quiet and peaceful. No noise at night time. Reception staff very helpful.

Our room was not like the photos on the website. We were in a corner room at the top of the building. The room was triangular in shape, the floor was slanted, had dips in it and the bathroom resembled a narrow closet, you wouldn't want to be too big. That said it was very clean.

Great staff , very helpful. The location is perfect for all the major sights. The breakfasts are very good and the food in the restaurant is fine. Very safe area with small shops and restaurants up the street. Easy access to the west End to see a show. Would stay there again.

Triple/family room a bit small for three people. Bathroom - paintwork , etc could do with a bit of work. Would say its a good three star but not a four star.

We were greeted warmly by the owner, who took us up personally to our room and made sure we had everything we wanted. The room was modern in style and decoration, but still in keeping with the beautiful old building. The reception staff were very helpful and friendly as were the staff in the breakfast room. The breakfast was first class, we had a lovely bowl of fresh fruit followed by scrambled eggs and smoked salmon. We would certainly return and thoroughly recommend this privately run hotel.

There was nothing we didn't like about this hotel.

Pleasant helpful reception staff (evening and mornng). Good staff at breakfast and a very enjoyable beakfast.

This is the second time I have stayed at the Windermere. I returned because I had a good stay last time and I will stay again in future as long as the price remains competitive. The owners, who were on reception when I arrived, are extremely friendly and welcoming. Although I arrived before checkin time, they were happy to look after my luggage until I could get back later. My single room was effectively upgraded to a double bed at no extra cost. The room was clean, warm, tidy, comfortable and the bathroom is nicely appointed with a simple, stylish design. There is a friendly 24 hour reception, which meant that getting back late from an event in Covent Garden was no problem. Breakfast, which is included in the price, is extremely good value. Travelling to London monthly as I do, it's nice to know there's a good hotel at a reasonable price. (I have paid more and fared far worse in the past.) Many thanks to the Windermere.

New bathroom, very good position nera Victoria station

Very tiny room.too expensive for what it gives