Windermere Hotel  

The location was ideal for me as it is only a five minute walk from the victoria train/ coach station and I was attending a two day conference at a location nearby. I arrived quite early on the first day of my stay so was able to drop my luggage there and on my day of departure the hotel also kindly held my case until I returned at approx 17:00. The staff were quite friendly and helpful and my room was spotless.

The one major drawback re: my stay at the windermere is the room size itself. I stayed in room lg1 and the only recommendation I can make is that if booking a stay there that you specify you do not want this room - I cannot stress this enough. I can honestly say I have never stayed in such a small room in my life. London room sizes are known for being on the smaller size in general but this definitely took the biscuit. It was a basement room and looked out onto a shed and the room is next to the restaurant so it can be noisy etc but these points pale in significance to the room size issue...

The staff is very supportive and very friendly , provides helpful tips to enjoy better London.. More interesting to deal directly with the owner Nick and his wife and see how much he is developing the Hotel day by day hands on.

Small Rooms as most of london hotels Lack of facilities (gym, swimming pool, open loopy)

6 minutes walk from Victoria Coach Station. Quiet place. Pleasant staff. My room was cleaned every day. VERY DELICIOUS food in the restaurant! Bravo to their cook!

Location and helpful staff

We enjoyed our stay very much and would certainly come again. The room was very comfortable but set up for one guest with only one of some of the items in the room such a dressing gown, hot chocolate, water cup in bathroom. The breakfast was delicious!

A comfortable room in a good location

Expensive

Very friendly and efficient staff. Comfortable room and bed. Good quality toiletries in bathroom and bathrobe in wardrobe. Excellent breakfast, decent 'decaf' coffee and hot fresh toast. Also only five minutes walk from Victoria Station but on a well lit road, definitely not a 'backstreet', but at the same time quiet. We will stay again.

Pillows not quite up to the standard of the rest of the hotel, but it didn't stop us sleeping.

Very cozy rooms with kind staff, and the English breaskfast served at the clean room was delicious. This hotel is worth staying, worth paying the money, I think.

Nothing.

This is the second time I have stayed at the Windermere. I returned because I had a good stay last time and I will stay again in future as long as the price remains competitive. The owners, who were on reception when I arrived, are extremely friendly and welcoming. Although I arrived before checkin time, they were happy to look after my luggage until I could get back later. My single room was effectively upgraded to a double bed at no extra cost. The room was clean, warm, tidy, comfortable and the bathroom is nicely appointed with a simple, stylish design. There is a friendly 24 hour reception, which meant that getting back late from an event in Covent Garden was no problem. Breakfast, which is included in the price, is extremely good value. Travelling to London monthly as I do, it's nice to know there's a good hotel at a reasonable price. (I have paid more and fared far worse in the past.) Many thanks to the Windermere.

New bathroom, very good position nera Victoria station

Very tiny room.too expensive for what it gives

Our hosts could not be any more gracious and informative. Would stay there again if we had the chance. The breakfast was absolutely great. And our rooms were just perfect. Need we say more!!!!!

The staff were excellent - very helpful and accommodating. Breakfast was very good.

Excellent service. Reception friendly and effecient, prompt service for extra requirements in bedroom. Quick service at breakfast with good choice of food. Excellent family run hotel. Will certainly stay there again.