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Windsor Lodge Hotel
Mount Pleasant, West Glamorgan, Swansea, SA1 6EG – Show map
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6 reasons to choose Windsor Lodge Hotel
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28 properties in Swansea
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216 verified reviews
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Windsor Lodge Hotel's staff speak: Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Airport shuttle (surcharge), 24-hour front desk, Tour desk, Concierge service, Shared lounge/TV area, Laundry, Fax/photocopying
Non-smoking rooms, Family rooms, Heating, Designated smoking area
14:00 - 21:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Windsor Lodge Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 216 reviews
Show reviews from:
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Size of room Decor damaged Bathroom tired looking Window rotten
Location is good, breakfast was great except they ran out of sausage. Parking on site was good, staff really friendly & helpful. Room clean and comfortable, we will come back
Mould on seal in bathroom, but a minor issue
All as above.
staff most helpful. Good breakfast
bare wood window frames, dirty curtains, shabby furniture. knackered bed! bathroom grotty.
Friendly staff, decent breakfast
Decoration needs renovation. Bathroom a bit basic
Pillow smelt of cigarette smoke
Staff were young, pleasant, amenable. They were accommodating when I expressed displeasure at the room we had been allocated for 6 nights (twin)for £90 per night. It was sub-standard but clean. ( I was offered a better alternative which I accepted.)The staff were trying their best to make up for the deficiencies of which they were aware.
The fact that I had not been made aware that this originally beautiful Georgian town house was only being renovated piecemeal, so that guests had to put up with a sub-standard building and facilities. Last-minute deals were obviously cheaper and were more acceptably priced than the terms I had accepted a few weeks previously. The outside of the hotel was screened off because of renovation so that it was impossible to see it from the direction I arrived following my sat nav.
Small room, like a warderobe! Bad smell in the room- no air and trafficsound if yuo open the windows. Not like the pictures of the room on the website.
Good Value Very helpful and friendly staff. Parking on-site. Convenient location very near to city centre but not noisy. Character...i.e. not typical chain hotel! Good breakfast.
Only minor things. How long would it take to replace the broken curtain hooks, patch the damaged plaster and do something about the sash window held open by a toilet roll? (Room 1). As I said, only silly things letting it down.
The reception staff and Sabrina in particular were exceptional and went out of their way to be of assistance. We had a newly renovated large room which was very comfortable.
Good clean room and bed linen. More than 2 tea bags in a room
Nothing the lodge is obviously undergoing refurb but can see areas they have done see lots of potential and very obliging staff
Quaint building in quiet area
Smallness and age of room facilities
The reason I first chose Windsor Lodge was because it was a proper hotel and not a boring chain. We knew it was the right choice when as a family we played Monopoly in the the living room while eating fish and chips we had bought. It was very welcoming. The second time we came they were all very friendly and helpful with arrangements we were making to fit in with our son's graduation.
Very nice and friendly staff. Very good breakfast. Good Wifi connection. Good location.
Excellent staff, very friendly.
Rooms very dated, although renovations being done at present.
I liked the customer service and breakfasts.
No particular complaints. Ideal for a short stay.
Friendly staff member and quiet environment
Fairly clean bath tub
The staff were very helpful and eager to please,the room was adequate with good furnishings. Although I only had a light breakfast the English breakfast looked good.
Service and breakfast were excellent. It was a pleasant stay.
The room was small and quite warm, with limited options for ventilation. The building definitely needs some refurbishment: it is an old building and it looks like it is falling apart.
Location of the hotel and the breakfast was very good. Staff friendly and helpful.
The room we were allocated was small and drab especially has we were there for 5 nights. We thought we would have been given a better room.
Location was perfect for us.Breakfast was good and staff were very friendly and obliging.
Creaky floorboards in bathroom!!
The bloke on reception 28 and 29 of June amazing!!! Very helpful very polite
At first sight the room looked well presented. I thought that it was quie a spaceous room. The bed was comfortable with a clean look to it.
The hotel was very noisy and the room itself would creek. There was no heating, certain parts of the room were unfinished and old. The shower would take a while to turn on and the windows would not close properly. Breakfast was alright with a range of food but the taste wasn't the best.
Room was tidy and nice with large confortable bed.
No hair dryer Very low stream of shower. Good stream only with cold water. Wifi signal droped often.
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