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Mount Pleasant, West Glamorgan, Swansea, SA1 6EG, United Kingdom – Show map
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29 properties in Swansea
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450 verified reviews
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Windsor Lodge Hotel's staff speaks: French, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Family Rooms, Heating
French, Spanish, English
Brecon Beacons (12.4 miles)
Tawe (1 miles)
2:00 PM - 9:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 450 reviews
Value for money
Show reviews from:
Located in Swansea, Dolphin SA1 offers rooms with free WiFi access throughout. The hotel features an on-site bar and a 24-hour front desk.
Score from 62 reviews Good
In the heart of Swansea, just half a mile from the train station, this modern hotel is affordable, and features an on-site restaurant and spacious, comfortable and modern rooms with private bathrooms....
Score from 544 reviews Very good
Following extensive refurbishment, this landmark hotel boasts excellent facilities and a central location.
Score from 621 reviews Good
Tudor Court Hotel is located on the seafront in Swansea. There is limited free parking (parking spaces cannot be reserved) and free WiFi access is available in public areas.
Score from 245 reviews Review score
Good comfy bed, good breakfast
Toilet was really noisy when flushed.
Quiet room slept well. Staff very friendly.
Shower basin could not handle rate of flow and flooded room. Toilet did not flush properly, peeling paintwork and rotting window frames, bathroom was a cupboard with a bath inside. Missing rail on stair banister highly dangerous for small children, loose mains light fitting above sink, cracked mirrors. With significant investment this could be a good hotel, however the words tired and run down really are an understatement. Looking at some reviews I suspect (?) we has one of the worst rooms, however if you book this one consider yourselves warned.
Good location, friendly staff, good breakfast, pet friendly.
Hated every minute I was in hotel. Glad we were only staying one night. Aware other guests not happy. Booked out as soon as we could.
Nothing. Hated everything about hotel. Son's room had hole in ceiling, our room had a disgusting smell. Hotel not fit for purpose and images on website are certainly not accurate.
Strangely, no shower curtain. Toilet was easily blocked.
Looked and felt comfortable. Lovely breakfast and the staff bery friendly and helpful.
Nothing. Overall accomodation was good with the hotel being a two star rating.
The staff were polite and helpful and the food at breakfast was great as well.
We liked the room offered for our second night stay, but the one given to us for the first was poorly heated( the heater was on only for one or two hours). Had to ask for extra blankets!
Location near the railway station and the choices offered for breakfast.
They need more parking. I'm a night worker I came back to the hotel once I had finished working and the only place let for me to park was out on the road in a less than ideal place where it could of been hit so got less sleep as was worried about the car. Also on the inside the hotel desperately needs a refit as is very out of date, because come on who has carpet in the bathroom anymore??? also double glazing needed big time.
comfy bed and free wi fi
central to `what is in Swansea ! ` pleasant and helpful reception.. decent breakfast
Absolutely filthy, mouldy and holes in the walls. Window ledges were cracked, blinds and radiators were filthy. My colleagues slept in chairs as beds were so uncomfortable.
Fabric of the building!! In desperate need of a good handyman to carry out repairs to room and the outside of building!
location, comfort, helpful staff and a good breakfast.
Bathroom wasn't clean hair all over the plug, sink also didn't drain well and wasn't that clean.
Hotel needs a significant amount of money spending on it.
The staff were excellent, genuinely caring about their clientele and conscientious about their hotel and job. Very good breakfast.
Our room was in terrible condition. Poor lighting, stains, mismatched furniture, sloping floors (the beds were placed so that our heads were lower than our feet!) chipped and peeling paint, old and worn, and a toilet that barely flushed were some of the issues.
Our room was warm and dry.
Bathroom was very small and bed a bit uncomfortable
Good location and breakfast
City centre location. The breakfast is value for money.
good position, staff is very kind and available to satisfy requests
Only gripe would be that the arms of the sofa stuck out too far into the space left to walk from my side of the double bed to the bathroom! Maybe consider repositioning the sofa in the big window of room 4?
Friendliness of staff as they get to recognise us now. They've improved on some of my gripes from my last visit so naturally I was pleased to see they'd responded. LOVE the cooked breakfast & runny eggs.
The facilities were very dated and well worn. Nothing felt clean
Lighting in room n bathroom too dim, bathroom a little narrow n claustrophobic, dripping shower.
Friendly hotel nice breakfast room and breakfast
Lack of parking
Dog friendly although just got a puppy. Comfy bed, excellent staff and overall a nice place. Breakfast is good
Nobody at the reception. Very old building. Everything was very uncomfortable. Dirty bathroom. Poor breakfast. Bad ratio value/price
A Spanish girl working there was nice and made all the possible to fix problems. Fast Wifi.
The next morning we got up and had breakfast which was fine service was good food was lovely no complaints about this but then there was the staff on reception who were very rude! I was disgusted with there attitude and felt very uncomfortable, so did all my friends think the same. We were under the impression that the time to leave the room was 11 but at about 10:40 I asked the lady on reception (not the same lady from before) to confirm the time we were supposed to leave and she just glared at me with no expression and here arms crossed and bluntly said 10:30! So I apoligised and said I would get everyone to hurry up of which she replied 'yeah' whilst nodding her head at me sarcasticly her expressions,body language and answers to me where appalling I have never been spoken to like this on any hotel stay I have ever been to before. I even stayed with you at Windsor lodge last year which is why I came back but Never again !! Also there was a boy who was with her in the morning who ran the later half of the shift the night before too who was again rude and unhelpful like he didn't really care. We asked if he could help us to rearrange the taxi time the night before and his answer was ' you'll have to do it yourself it wasn't me' and just turned back to his computer. It wasn't the fact he could t help us that annoyed me as I understand he didn't know who she had booked with that's fine it was the way he bluntly replied and his body language he really didn't care. In the morning when I had the conversation as explained before with the lady about room times he was also there making us feel more uncomfortable with his posture and glaring at us. I understand they were a bit annoyed we werent out the room but there are certainly better ways to put this across to your customer and I truly am very unsatisfied.
Upon arrival we were greeted by a lovely lady with dark hair who was happy, polite, very helpful and just gave a brilliant service all round I was very impressed she made us feel welcome. She took us to our room got us extra items we needed and even offered to book us a taxi which was great couldn't praise her enough.
My Guests complained of poor dirty rooms confined rooms, you should show all the rooms available not just refurbished ones. No proper bar only bottles and cans, and bar shut to early. Rooms were cold on arrival Lack of parking when full
Staff are friendly Breakfast is Good My Room was spacious but a little cluttered
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