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Victoria Terrace, Lowestoft, NR33 0QJ, United Kingdom – Show map
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Food & Drink
Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout
Based on 180 reviews
Value for money
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With views across the sea, Hotel Hatfield offers free parking, a restaurant and a terrace bar. It is opposite Lowestoft Beach and within 10 minutes' walk from the town centre and nightlife.
Score from 358 reviews Good
Opposite Lowestoft’s South Beach, Harbour Lights Guest House offers well-appointed rooms and a wide choice of breakfast.
Score from 65 reviews Fabulous
I liked the quality of cleanliness of room and hotel. Also breakfast was tasty and served promptly.
I did not like the powercut I experienced on my first night. However an emergency call was made and staff responded immediately and recitified the problem without delay.
Nothing just the warmth of the room After we had been their about 3 hours Breakfast was good
Small bathroom Small shower Loses toilet Small sink Dirty toilet brush Mould in shower Slow drainage due to dirty plug hole drainage Nightclub below very noisy slippery fire escape which my partner slipped on and hurt her back No way to contact any staff if needed Anyone could just walk in to the building mattress was badly stained and 2 different divan base with sprung open And a inch and half of dust everywere no curtains Electric plugs behind headboard no wardrobe and hooks falling off after hanging on coat up Couldn't get kettle under tap in bathroom because of the smallness of taps and basin Rant over we feel like we have payed a lot of money out over Christmas And been let down badly and we feel like a good will gesture is in order in a different hotel of yours Happy New year hope to hear from you soon
Location (near beach, easy walk to town), friendly staff, free on-road parking (though we may have been lucky to get a space), tea, coffee, kettle and biscuits in room, comfortable bed, good breakfast included in price.
Minor points that didn't affect us but others may not like: basin surface was crazed, temperature control cover on shower was hanging loose and should have been fixed between bookings.
Great breaky and curteous staff
Room quite small and air conditioning unit just outside bedroom window was quite loud
Nice location and downstairs the bar etc is nice.
Shower screen dirty and broken, fell off when I touched it! Nobody around for much of the time, especially in the mornings. No information about breakfast and nobody about in mornings to ask. Food was mediocre but well priced for what you get. The whole room was tired and uncared for which is a shame as it had the potential to be a great room if looked after :(
Room was perfect Staff were excellent
Mixed grill was a poor standard compared to the steak my wife had'
The design of the sign on the front of the building and thats it.
Theres nothing like cleaning the pubic hair from the previous people of the toilet before we could use the toilet,then we had to take it apart and fiddle with it to get it to flush,the carpet was stained and disgusting the rest of the bathroom was filthy,the springs were coming through the bed the room was terrible,if we hadn't arrived really late and absolutely exhausted we would have asked to move or even checked out and refuse to pay,we weren't even asked in the morning weather our stay was ok,we couldn't get out of there fast enough,would not recommend to anyone and as for breakfast not wasting my breath on it.
meal two for 7.95
not allowed to have juice and cereals with main cooked breakfast,plenty but very greasy.
the novel style of the hotel
close proximity to night club. no car park.
Staff were all very helpful, as we where there for a funeral. Room was clean and comfortable. Breakfast was excellent.
Having no net at the window as the room faced the road and another hotel.
Good price Good location Good warmth Good hot shower Good breakfast Good break Good atmosphere in bar
A bit grubby in the room e.g. windows, curtains
Lady on the Saturday reception was top notch. She served us at both breakfasts and was very helpful. She gets A +++++++++++++. From us
Dirty room Wi Fi didn't work Limited Breakfast Old water in the kettle LED Lamps. We're good for the Hotel Electricity Bill but not good for the guest.
It's location! The bar. Shower was very good. Breakfast included. Good price.
Cleanliness was very poor, hadn't been hoovered or dusted ! Found 3 empty Stella cans on top of the wardrobe. Their was damp, fag burns on the floor. The bed was old, repaired with with a massive sheet of MDF!! All the units where all chipped around the edges. And their was drinking glasses on the top of toilet sistern, when their was a shelf just above it to put them on.
friendly staff excellent breakfast and good location good size room
room wasn't as described on booking no seating area room dusty needed a good clean drain in shower blocked was described as luxury room we didn't complain as we had the room for a good rate
Staff were generally friendly and the room was a good size. Good shower, too.
There's a nightclub right across the street that pounds music late into the night. I stayed on a Friday and it was LOUD. Luckily I had remembered to take earplugs. And if you want a good meal, head into town instead. The food is Wetherspoons quality at best.
Good breakfast. Nice room.
No private car parking spaces. Toilet did not flush on the first night,other arrangements were made until the problem was fixed.
Price and Location
Nothink to realy like
Room very small with only 2 bedside lamps no centre light so dark couldn't even see to shave in bathroom not good at all
The executive room had everything you could need, 2 tv's, lovely bed,and lots of room. The evening meal was nice food and a very good price.
The Breakfast & Staff
The room was very tired and has seen better days, the beds in all 4 rooms we booked were completely worn out, all 4 rooms were filthy with cob webs everywhere and lime scale corrosion on all the taps in the dirty bathroom, I'm not sure why they need 3 hours between guests arriving and leaving because I would say the cleaners spend more like 3 minutes to change towels and bed linen. I will never book it again and neither will any of the rest of my party, totally disappointed. I think they should start investing some of the profits back into refurbishing and change there beds more often, this hotel has never been touched since it opened, typical of a lot of these so called hotels.
Noisy Saniflo toilet, breakfast NOT served till 8am so missed out on both days due to work commitments, 11pm curfew to return to hotel.
The room was clean
As a woman on her own I hated the lack of a chain on the interior door of my room and the horrible sensor lights in the corridor making the corridor foreboding and me feel my safety was at risk . There was no internal phone in the room and no way of contacting anyone on duty of there had been an emergency (not sure anyone was on duty at all). I had virtually no sleep as every noise made me wake. The light bulbs in the overhead sockets were mostly missing and so it was impossible to complete any work in the room as it was too dark.
The alarm from the night club over the road sounding all night
Got a couple of hours work done between 5:30 and breakfast starting.
Ground floor room 1 has large plain window that pedestrians can look in as they pass. Lights are useless so closing the blind made it impossible to work. Room is about 15 feet from road and traffic noise woke me at 5:30.
Nice and clean,friendly staff, lovely breakfast and plenty of choice.Good value for money.
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