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Most recent booking for this hotel was today at 00:56

Score from 1182 reviews Very good 8.3/10

Newest reviews for Winnock Hotel

  • Edna
      United Kingdom
    27 August 2014

    The warm welcome from all staff. The quality of food was excellent The location being a short distance from Loch Lomond and within easy reach of Glasgow and Stirling

    The only criticism was the bed was not comfortable.

    8.8

  • Bill
      United Kingdom
    27 August 2014

    Marvellous breakfast. 5 minutes to Loch Lomond 10 minutes to Glengoyne distillery 30 minutes to Glasgow city centre

    Public areas a little dull. Uninspired menu.

    7.9

  • Anonymous
      United Kingdom
    26 August 2014

    Location

    Room obviously refurbished however it had been rushed and attention to detail failed greatly. Down to simple thing like pump for hand wash didn't work whilst the one in the shower constantly dripped.

    6.3

  • Lynne
      United Kingdom
    20 August 2014

    Staff were delightful, everywhere and had our room ready early by prior arrangement as we required to change before a wedding.

    The fire alarm going off at four in the morning! Hardly the hotel's fault

    8.3

  • Carmelita
      United Kingdom
    20 August 2014

    Excellent staff. Location is central.

    10

  • Jacci
      United Kingdom
    15 August 2014

    Size of bedroom. Comfortable bed. Had a lovely evening meal in the bar.

    Breakfast. Bacon too thick,fried eggs had solid yokes.

    9.2

  • Desiree
      Luxembourg
    12 August 2014

    Very friendly and kind staff in all domains! Charming and warm Hotel wirh excellent meals!!

    7.9

  • Bertrand
      France
    11 August 2014

    Good welcoming staff. Cosy room. Nice pub and great food. Attending a cèilidh in the hotel was a great unexpected bonus!

    9.6

  • Richard
      United Kingdom
    9 August 2014

    Every Member of staff smiled and was kind and helpful.and the room and food were great. We had five visitors including 3 children with whom we shared a bar meal, no hassle and great service.

    The accomodation was charged in full as soon as our booking was made. A widespread modern approach which still feels a bit sharp.

    8.3

  • Anne
      United Kingdom
    8 August 2014

    It was a nice location- although the village had poor connections. There was a carpark attached.

    Receptionist dire- kept ignoring guests and not in the least bit helpful. Family room very cramped Décor very dated/slightly grubby Slight smell of damp. Hotel held two functions while we were there, which meant it was impossible to get to bar/common areas heaving. Under staffed.

    4.2

  • Sylvia
      U.S.A.
    8 August 2014

    Everything. All the fantastic people that work at the Winnock. Tracy, Adam, Alex. The lady who works the night shift. You are all fantastic loving folks. I wish I would have asked all your names. You are all wonderful!

    Would be a great idea to have ceiling fans. Just enough to move the air. I loved every minute, your welcome and friendliness made me Proud to be Scottish

    9.2

  • Christopher
      United Kingdom
    6 August 2014

    The small intimate rooms very cosy, to relax in.

    Nothing really

    9.6

  • Barbara
      U.S.A.
    5 August 2014

    Lots go good eating staff could not have been more helpful

    9.6

  • Adrian
      United Kingdom
    5 August 2014

    Friendly staff Nice building Great location for exploring Loch Lomond Drymen is a nice village Good breakfast menu but........

    Quality of food not up to the expectation Dowdy decor with lots of worn furnishings Dark room with dreary outlook Uncomfortable bed with thin, sloping mattress Overpriced for the quality

    5.8

  • Catherine
      United Kingdom
    4 August 2014

    Some lovely staff but poor staff on reception when we checked in. No eye contact or welcome. Staff not aware of local activities .

    Expensive for such a shabby room. No. 21

    4.6

  • Anonymous
      United Kingdom
    3 August 2014

    Room comfort, cleanliness and size Majority staff friendly and efficient

    Food options and quality Inadequate WiFi Awful floorboards for a new building (new wing)

    7.5

  • William
      United Kingdom
    3 August 2014

    Public rooms hot and dark, and did not make us want to spend any time in, or eat in, so we brought in sandwiches and ate in our room. Corridors and stairways very grubby and needed to be vacuumed. Wifi not available in bedrooms and only sporadically in public rooms, despite literature stating it was everywhere in the hotel. Breakfast a shambles, staff did not bother to notice what order people arrived in, so some were served immediately, some not at all till complaining. Tired old uncared for property.

    2.9

  • Sue
      United Kingdom
    3 August 2014

    We were all pleased with the clean, comfortable and pleasantly furnished bedrooms. The almost invariable response we had from staff to any request was "no problem" & this summed up the hotel's approach. We thoroughly enjoyed the breakfasts and found evening meals well cooked, presented and very good value. The location is rural and close to Loch Lomond but a 20 minute drive to a Bearsden station gave us easy access into Glasgow so we felt it was a great choice of location for the Commonwealth Games.

    8.3

  • Paul
      United Kingdom
    3 August 2014

    Staff tried hard, responded well to a complaint over the mattress.

    shower facilities poor, bath panel rotting, run-down, badly need to sort wi-fi out, breakfast patchy (unless you like carbonised tomatoes). No info in room re: facilities (e.g. wi-fi, breakfast, local facilities, phone service)

    4.6

  • Deborah
      United Kingdom
    3 August 2014

    Drymen is an ideal location for exploring Loch Lomond and the trossachs. It is also conveniently placed for visiting Glasgow.

    I paid a fairly high price for a superior room during the Commonwealth Games. The staff seemed to busy to care if guests were comfortable. I was working at the Games and had to leave for Glasgow very early in the morning and staff were unable to provide a breakfast for me. We had to access our room via a function room being used by a wedding. I was not very happy about being challenged by drunken guests. The hotel is charming but for the price I paid I expected better service.

    6.7

  • Anonymous
      United Kingdom
    2 August 2014

    Dinner& lunch excellent & very well presented dining /bar staff friendly Bedroom adequate Plenty hot water Linen & towels clean..

    Breakfast average, Public areas- tired showing ripped upholstery and damaged furniture all need cleaning & redecoration., Room facilities -lack of attention to detail ( No tissues in room, toilet roll not replaced, TV in bathroom as advertised did not work, washbasin had hair crack, dusty areas in corners, dirty ashtray on balcony. No ventilation in bedroom Bed old & mattress lumpy Consumable and tumblers not replaced. Deluxe room actually very basic. NOT value for money

    5.4

  • Robert
      United Kingdom
    31 July 2014

    Nothing

    2.9

  • Anonymous
      United Kingdom
    30 July 2014

    The staff were helpful and polite and the location was handy for the commonwealth games. Breakfast was good and the choice on offer was fine, as was parking and the room was clean.

    The accommodation was far too expensive for what was on offer. Maybe the price was raised because of the games, either way it was overpriced. The bedroom was ok but needed facelift and redecorating, even more so in the bathroom.

    6.3

  • Rachael
      United Kingdom
    29 July 2014

    Nice location Big room for family Reasonable breakfast

    No AC in hot stuffy room Poor bed linen..no mattress protector just badly fitting sheet Minimal housekeeping through 3 night stay No fan in bathroom

    6.7

  • Charles
      United Kingdom
    28 July 2014

    the food was very good,staff helpful,the room was very comfortable and a good size with a very good shower.the hotel had some traditional entertainment and brings a good flavour of Scotland to visitors.we will stay there again.

    we would probably want a room looking out to the front as it would be quieter we had the window open for the air and the noise of the early kitchen staff and deliveries was noisy.

    8.3

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