Oxford Witney Four Pillars Hotel  

Location; efficient; good food; comfortable room

Cold bathroom; noise from other rooms until early morning

Good Value Hotel when booked through Booking.com, All the facilities expected from a good 4 star Hotel, Friendly staff and comfortable rooms.

I liked that it was clean and the staff made a mistake with the reservation, the room maids bent over backwards for us to have a room how we wanted. The maids were lovely to unlike the rest of the staff.

The mistake with the reservation, there was no hot water in the shower, we weren't shown how to work the heater we all had a sleepless night with the heater on full. Also my 3 year old son was woken up at 2am as a member of staff was clashing tea cups etc outside our room. At breakfast we were quizzed by staff as it was on the paper work I only had 2people in my room which was highly embarrassing as we were loudly quizzed infront of the rest of your guests. I had to explain about the mistake they made and that there was more of us than was first thought. I was there to stay for one night as I was picking my husband from brize norton as he was on rnr from Afghanistan. It didn't help we left the hotel grumpy and tired. When I explained to the staff our nights stay was awful they were not helpful or apologetic in anyway.

We liked that the hotel is located very near family and that it is a friendly place with helpful staff. We very much liked the room and the fact that you have a spa, including a swimming pool. We did not know about the spa beforehand so we did not use it but we were made welcome to look around.

We were not over happy about the beds as they were a bit uncomfortable - maybe a little too hard and the pillows were both too hard.

Lovely hotel, easy parking, grand restaurant. Nice bed and plasma tv.

When I checked in, settled in my room - the lights in my room went off/cut out. Whilst they immediately tended to my problem they left me in my dark room whilst trying to sort the problem out - after 30 mins I asked if they could move me to another room, they did this without any problems. What I felt was that if there was a problem with my room, they should have offered me a c complimentary drink in the hotel bar whilst they were sorting the problem out. This would have been more pleasant than waiting in a pitch black room!

We have been staying with Four Pillars now for the best part of 20 years and have always been satisfied with the excellent food service and the Hotel itself

It was reasonably easy to find. It was within walking distance to both the town centre and the Witchwood Brewery. On a previous visit we had enjoyed delicious food. It had a spa facility.

The bar area.

Location

Went to bed on the fri night at ten as we had had a busy week just whent he disco started it was directly below us sounded like it was in the bedroom we asked to speak to the manager and we were moved to another room so when booking ask for a quiet room unless you are with the party the staff on reception were ok but not over friendly and did not always have the right attitude

The hotel was comfortable with very helpful staff

Friendly staff good food good size bedrooms good parking easy access to oxford and cotswolds

Some other guests staying shouting screaming knocking on bedroom door at 3am in morning night porter didn't seem to know

Witney is a far better hotel than your abingdon hotel, which we stayed at on the friday night.

Later breakfast on sundays

Ease of access from main road.

Very small double beds - too small to share comfortably.