Woodcroft Hotel  

The rooms were light and airey. Breakfast was good

Tea and coffee at breakfast could have been brought to tables

There nothing to dislike about this Gem of a hotel

On arrival through to departure the staff were courteous and friendly, they made my stay comfortable and welcome. The receptionist, night staff and dining room staff are exceptional members of a team that are willing to go that extra mile to make your stay a wonderful and happy experience. My room a double even though I booked a single was clean and had all the amenities I needed. Well done woodcroft !!!

Best hotel I've ever stayed in. Luxurious, large, clean rooms, superb buffet breakfast. It was a heavily discounted room.

This is a lovely hotel with a very warm and very friendly staff. Previous negative reviews did not reflect my stay. Yes, they did not have a card machine but I was able to pay at the hotel across the road when I went for breakfast. Yes, breakfast was across the road but this was because they were decorating and thought it might be less pleasant eating in a new paint environment. The bed was comfortable and the room was clean - I could just see the sea! It is lovely to see hotels trying to make an effort with decor where so many have just let it go. I will definitely consider staying again and would like to thank them for such a lovely couple of days.

No complaints. If you rely on tv for company then this was the only thing I found that didn't work well. However, Bournemouth has notoriously bad reception and even boosters don't work particularly well. I am happy with a book so this wasn't a problem for me.

Location was excellent just a short walk from the coach station and to the beach, breakfast was very nice buffet type cereals, tea, coffe, toast, juices, fruits followed by full english breakfast, the waiter was very polite; the bed was very comfortable,the room was nice and clean; price.

You could hear when sombody was walking in the room above which was a bit annoying; the room was too hot; there was a reception kept at the bar and the music was loud which was ok with us but could have bothered someone else.

So close to the centre of Bournemouth and the sea front. Didn't have to move the car.

The decor in our room was very strange and the colours didn't match. At breakfast there was only one waitress trying to do everything. The was a shortage of plates and tea bags when we were there. No sure if they had been let down by somebody or not, the poor girl did her best.

Nice an polite staff. Clean rooms and good bar service.

Wi-Fi connection is weak in some rooms.

Central location. Hotel was easy to find, good sized free car park. The room was a good size and was clean.

Upon check in the credit card machine wasn't working. The lady at the desk was very helpful and I couldn't fault the service from her. She explained that she had had problems earlier in the day taking payments from other guests. She called the manager who when he arrived seemed very busy almost like he didn't have time to sort the problem out. He didn't seem to understand that it wasn't my card and that the staff were having trouble with the machine. At one point there was a suggestion that I should go to the garage and get cash. I provided my card details to booking.com so my card could have been debited in this way.

Great breakfast. Budget hotel, good value for the money we paid.

The cleanliness of the room.

The location was excellent for the beach and the town.Breakfast was very good

Arrived and tried to pay by Amex but they do not take it despite booking.com advising they do. Records need to be updated

Charming

Too much dust in the corridors

The hotel is situated in a quiet area, just 5 minutes from the downtown and just 5 minutes from the beach. You can relax on the beach during the day and enjoy the nightlife without using the car or buses. There is no time limit to return in hotel because the reception is open 24 hours a day. The breakfast is varied, you can choose the traditional English breakfast or tea, milk, coffee, cereals, jam, juice etc.