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Dunmow Road,, Bishops Stortford, CM23 5HP , The United Kingdom – Show map
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77 verified reviews
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Woodlands Lodge Inn's staff speak: English
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Luggage storage, Fax/photocopying
Heating, Non-smoking throughout
14:00 - 00:00 hours
Until 10:00 hours
Cards accepted at this property
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Based on 77 reviews
Value for money
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Beds were not Made. There was no linnen over pillows or duvet. Man at front desk was clearly in distress about an incident that had happened a previous night which made me very uncomfortable. I Heard someone walking around the house during the night making some strange noises.
near stansted airport
maybe shared bathroom
There were a few teething problems when we arrived, but these were sorted quickly. We found out the following morning that the owners had only taken the hotel over 24hrs prior to our arrival!! Hence the few issues we had. We will be using them again. Thanks
As you walked in, the place was very clean and friendly. It had a just polished smell and was very nice. The room was nicely decorated and an had wardrobe space.
There were no cups in the room to make the tea and coffee. The bathroom had an earbud on the floor, and the shower tiles needed some attention with cracks and mouldy surround. The breakfast was included in the price, but there was not enough room for my husband and I to have it. The dining area did not seem big enough for all the guests.
The fact that is was fully booked when we arrived there and did not have a room for us despite having booked with Booking.com
The landlord was excellent, Really helpfull
Sheets a little bit grubby
The hotel is in what could be a lovely location opposite the Golf Club, The hotel was unclean and the beds were not properly made, despite being shown all the rooms, none of the beds were made up as they should be when expecting guests. Looking around the rest of the hotel, the dishes from the breakfast that morning (assuming these were from the morning) were still filthy in the dining area. As I arrived at about 3pm, this was unacceptable. Disgusted with what I had seen I returned to reception to find the member of staff on duty who could not be seen at the desk. Numerous times of ringing the bell did not attract their attention until some 15 mins later. I will say it is most unlikely that I will be booking this as a place to stay at any point in the future, which is a real shame as the hotel could be so much nicer, even the entrance drive was unkempt.
Not that far from the airport (taxi costs about 15, bus 3), 20 minutes walk to the center or railway station. Receptionist was a nice guy who tried to help me (when he was there).
I called the reception many times before my arrival to confirm late check-in. Tried email too, both with no reply. Breakfast is a joke, do not spend your money on this, buy a sandwich in a shop instead. Rooms are old, equipment too. I heard neibourghs to complain about their bed, their bedding hasnt been changed after the last guest. My room was oriented to the road and very noisy even at night the traffic is quite heavy. A bit chaotic stuff.
Reasonable price. Unusual operation catering to the airport passenger clientele . Last breakfast at 09:30, room vacate by 10:00.
Could not get WiFi to operate. There was a computer link problem.
Close to Golf Club Loads of Parking
Room a bit small Noisy main road nearby
It appeared that the owner was absent and left the running of the lodge in the hands of one person. Gardens poorly maintained, rooms tired and in need of decoration, breakfast poorly presented, all a bit tatty. Late night guests noisy outside bedrooms all night. Would not re-visit or recommend. The person left in charge was excellent yet fighting a losing battle.
Nothing - shocking experience. Do not book to stay here!!!
This is the worst hotel experience we have ever had. We arrived at the hotel at 11.15pm only to find other guests outside warning us that there was no access to the rooms, the owner was drunk and other guests with nowhere else to go were sleeping on tables in reception with no bedding. The owner did not answer his phone (it went straight to voicemail) and there was nobody to help us. We then wasted £30 in a taxi trying every other nearby airport hotel, everywhere was full and we ended up having to 'sleep' on the floor at the airport, ruining the first few days of our holiday. Shocking. This place should be shut down and should not be offered as an option on booking.com
When I arrived at 21hrs there were no staff members on hand to deal with. The other guest were saying that the Reception Manager was completely drunk and left at 19hrs and since then the place was completely left abandoned/insecure/unsafe. I tried call several times a mobile number displayed at the reception area but couldn't get through it as the mobile was probably switched off. Called the police after 2hrs and unfortunately I was forced to spend the whole night on the floor in the Terminal as all hotels around STN were booked out. I hope that the police will send my report to the relevant authorities and this place will be closed down. The Booking.com team should consider to remove this B&B from their list of hotels available around STN airport. BK
Owner drunk and walking into my room at 2.30in the morning
Hotel was ok
They told airport shuttle is included but at the time of arrival they didn't provided.
This lodge had the potential to be very good. Good location and simply decorated rooms. However there is much need for basic cleanliness and hygiene.
Bathroom was not clean. Bedlinen was poor. Some of the beds we used were very old and poor quality. Web sites varied: one said ensuite another said shared bathroom. The rooms were not ensuite and bathroom too dirty to shower in. We will not recommend this place and would rather sleep in a chair at the airport than waste that kind of money again.
The bed shook as heavy traffic passed the room, the bathroom window was broken and could not be closed to help reduce the noise. The smell of drains was overpowering in the bathroom. The bed was lumpy and very uncomfortable, breakfast was extremely poor with craft cheese slices and dairylea triangles with cheap sliced ham offered as "continental". This is the worst room I have stayed in and I travel extensively for work, my normal B&B was full but would rather sleep in the car next time, truly awful.
location was good for the two areas we needed to travel to.
Only the beds were clean really. Even the rubbish bin in the room was half full when we got there. t.v. had no sound on. .Not the cleanest room ive stopped in
Only a short drive to Stanstead airport.
Country side environment
The friendliness and helpfulness of the staff, the room and the fact it was clean, the fish pond outback, and plenty of room to park.
The only thing I can think of was the light over the bathroom mirror didn't work but that wasn't a dislike or inconvenience for me. Just something I noticed.
staff responded most competently when there was a problem with my booking.
Bed extremely comfortable. Quiet at night & not disturbed by traffic, aircraft, children.
Breakfast not very good. Ditch the processed cheese & dodgy ham.
Very clean, excelent room, very beautiful house, quiet place to sleep.
It would be better with a tipical english breakfast.
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