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Wookey Hole, Wells, BA5 1BA, United Kingdom – Show map
|Executive Double Room|
|Luxury Family Room (2 Adults + 2 Children)||
|Superior Family Room (2 Adults + 2 Children)||
|Family Room (2 Adults + 2 Children)||
|Double or Twin Room|
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885 verified reviews
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Wookey Hole Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, ATM/cash machine on site, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Designated smoking area
15:00 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 25 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 884 reviews
Value for money
Show reviews from:
With free Wi-Fi and a 24-hour reception, Days Inn Hotel Sedgemoor offers easy access to Weston-Super-Mare and the South West. There is free parking on site.
Score from 241 reviews Very good
Crossways is nestled in the heart of Somerset, at the foot of the Mendip Hills, 4 miles from the city of Wells.
Score from 390 reviews Very good
Located between Cheddar Gorge and Wookey Hole Caves, Westbury Cross offers bed and breakfast accommodation in a rural location.
Score from 28 reviews Exceptional
This restored 15th century coaching inn is situated in the heart of the small medieval city of Wells, by the cathedral green, just metres away from the ancient marketplace.
Score from 193 reviews Good
Wrong orders from kitchen Kettle full of mould Hairdryer gave wife electric shock Staff indifferent Heating poor Bottle of wine came opened so who knows what was in bottle
Staff were friendly and helpful. The bedroom and bathroom were spotlessly clean.
The shower rail fell on my head! Food was okay but not very hot-typical mass catering.
I loved the atmosphere at the hotel, was clean and staff friendly and decorated great for halloween.
Wi fi was hit and miss.
Quirky layout of VIP Suite + excellent value for money and friendly staff
Restaurant more like a Canteen and not any atmosphere
Staff friendly and helpful. Clean room.
i loved everything
I was extremely disappointed that breakfast was not included! staff seemed friendly and helpful but this put a serious dampner on our one night there as the hotel is only officially a three star so the stay was not particularly good value (or particularly bad either) I feel inclusion of breakfast would have made all the difference, especially as it was stpidly priced at 8.50
What's not to like?
Poor dinner menu
The comfort and location,as a base for visiting surrounding places of interest.The staff very helpful.The service very efficient.
The food,not very good when served partially cooked.Dare i say,much needed attention needed in the kitchen.
I do not generally review hotels, but feel impelled to give an 8 out 10 for Wookey Woods Hotel, based on room quality, staff and service.
Nothing stands out worth mentioning.
Excellent clean hotel with friendly staff comfortable bed
Unfortunately a coach was parked outside our bedroom window all night and we were unable to open the curtains in the morning due to passengers getting into the coach and having a full view of our bedroom!
Hotel room was comfortable and a nice size
The majority of staff were foreign, didn't like the school dinner canteen setup
Loved the room, service was wonderful and food excellent
We managed to get a last minute deal called friday night 14th nov for one night stay on 15th for glastonbury carnival Got two family rooms staff were very helpful rooms very clean overall couldnt fault anything we will be back next year sametime
Would like a deal for people staying at hotel for eating in restaurant Breakfast should be included in your stay
Staff couldn't do enough for us. As usual a brilliant stay. Food was excellent and the room extremely comfortable. Will definitely be staying again
We only stayed one night as a weekend getaway with retail therapy in Clarks village. Impressed by size and cleanliness of rooms. Beds very comfortable. Nice quiet location. Staff foreign but were polite.
To be honest the food was a disappointment. When we arrived we were asked if we wanted to dine, we could see the restaurant from reception and as it looked nice we said yes. They only serve food until 8pm so we booked for 7:30, On arrival there were only about two other tables with people. When food arrived the steak was tough, my fish batter was soggy- consequently we went over the road for dessert to the Wookey Hole Inn (which was excellent).
The cave tour was awesome the room was comfortable everything was great including the option of using the computers for nothing to print a document
The Hotel is always very clean which is very important ,the staff are very helpful and it is close to Wells which we love. Stayed many times and love our stay at Wookey.
Not a criticism but the if the breakfast was more reasonably priced you would get more people use the breakfast facilities. we just think it is a little high at £8.00 per person, but as said we don't wish to criticise.
Rude staff from start to finish - particularly reception and bistro. Poor accommodation having to make own sofa bed. Never again!
The hotel was clean and welcoming. Me and the kids had a lovely time and would strongly recommend
The village is very quaint but only if you have a car Hotel is clean and well presented Cheap and cheerful and well worth the money
The staff seemed lovely on arrival however were a little standoffish when we didn't want breakfast. Also couldn't connect to the wifi from our room but that wasn't a big deal for us.
We stayed here 3 nights during Halloween. Lot of kids, but wasn't a problem for us. The caves next to the hotel are beautiful. Wookey Hole is a good starting point for day trips to Glastonbury and Wells (we had a car with us though). Overall had a nice stay.
Not many choices food wise for dinner. Also not very clear on the procedure. Turned out starters and desserts would be brought, but main was self serve.
Very comfortable bed. Very good family venue. Good level of cleanliness. Good,basic accommodation. Friendly, helpful staff.
Duvet and cover hardly covered width of bed. Kettle faulty.Did not switch off automatically and switch and handle got very hot. (We did report this) Remote for TV did not work despite getting new batteries. No food available in hotel only offered Captain Jack's. Bistro advertised on website but not available at this visit. Breakfast only available in Captain Jack's. 150 yards away from hotel.
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