It is important to make it clear that when asked this question 'What didn't you like" that some of these points are no failing from the hotel exactly, but are just that the experience didn't match up to what we expected or hoped for. Maybe some of these things are what others love about it. I respect this.
For energy saving reasons, the hotel says it installed automatic light sensors in pretty much every corridor, the spa etc. The result of this is that the whole hotel comes across as instantly spooky. We decided to go have a look at the spa very soon after checking in, and rather than exploring the hotel being warm and welcoming, it actually felt like we were snooping where we shouldn't. Coupled with the old mansion decor it felt more like a ghost hunt, going on and on into pitch black rooms that lit slowly as we entered them. This was the same as we explored other areas of the hotel. I understand why they did it, but it creeped us out. "Have we missed a 'closed' sign by mistake?"
The room itself was nice enough, comfy bed, good shower, but the decor was er… again just a bit strange. The furniture was mostly cheap dark wood, some of the wallpaper was rich maroons that fit the theme, then there was some Japanese looking shiny geisha portraits on the wall facing the bed. These just don't fit the country manor appeal and showed little thought put into the decor - nothing wrong with any of it again, but just a feel that was not quite loved. The furniture looked very much like charity shop seconds rather than anything old and regal.
The hotel had placed us in the courts area rather than main building. No problem, but a shame that they put us in an area where on the next morning there was an event in the function hall at the courts. So I was woken up around 10am on my birthday by loud chatter and cars dropping people next to my room for at least an hour.
We decided to book Wroxhall Abbey based on it having the best reviews for our price point of £99 per night. It had a comfy bed, was easy to find and located nicely in a countrified area but not far from motorways and local towns etc.
The hotel is a beautiful old mansion house with estate of houses with very grand grounds, driveway, and of course classic large rooms, ornate decoration, high ceilings etc.
The food quality is FANTASTIC.