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Newest reviews for Hotel Xenia

  • Bruce
      United Kingdom
    9 September 2014

    VG sound proofing, very comfortable bed, relaxing style & décor, plus hotel environment meant a really good nights sleep [this despite being right on very busy Cromwell Road]. Quality robes, towels, teas & toiletries in room. Staff very welcoming and happy to chat as well as answer questions. Good service in the bar. Interesting furnishings and atmosphere in reception, bar & lounge.

    Room quite small. Shower had low power

    8.3

  • Ahmed
      Oman
    9 September 2014

    Staff were very helpful Sprinkler bidet Tea making facility Complimentary apples at reception

    Room 511 was tiny Cupboard space Water pressure in toilet

    8.8

  • Ian
      Netherlands
    4 September 2014

    Good location, friendly staff and very clean

    Room was rather small

    7.5

  • Anonymous
      United Kingdom
    31 August 2014

    good location for my purpose. I had a room at the back of the building which was nice and quiet. I was impressed to find that there was air conditioning in the room. good choice of TV channels.

    Too little space on the bedside table where the only spare electric socket was. I didn't find any instructions to the radio-alarm (?) beside the bed. I couldn't make the washbasin plug work.

    9.2

  • Majid
      Saudi Arabia
    28 August 2014

    Every thinh They exced my expectation

    Nothing

    9.6

  • Sarah
      Australia
    26 August 2014

    The hotel is very glamorous, great facilities staff were very helpful and friendly and the location was great. Wifi worked great in the rooms and was free. Had everything you needed.

    I did find that for 2 people with luggage the room was quite small. Not much room to move but otherwise it was fine.

    9.6

  • Mary
      Australia
    24 August 2014

    staff location convenience

    8.3

  • James
      United Kingdom
    23 August 2014

    Very well located and parking next door in Sainsbury's is idea.

    On check-in, they upgraded my room however it was located down in the basement which had a strong sewage smell when walking to the lift. I could also not sleep as the room backed a wall with all the plumbing behind. Noisy pipework though out the night isn't good.

    6.3

  • Anonymous
      United Kingdom
    22 August 2014

    Staff Location Cleanliness Cocktail bar

    10

  • Brian
      United Kingdom
    17 August 2014

    Professional and clean

    9.6

  • Anonymous
      U.S.A.
    16 August 2014

    The staff is always present, friendly, and attentive. There is a nice bar, and the man tending very professional. If there had been good weather, there would have been a nice outside garden area to sit in. The hotel is solid, quiet and clean. The details are done well, like good cookies for ech evening delivered with a room turn-down.What is especially nice is that the beds are very solid, and as well the shower is clean and with two different shower heads.

    The classic double room is small, of course this is London, but still. There is the usual hotel problem of the electric outlets for any bathroom device (like hairdryer) being somewhere else in the room than in the bathroom. There is an electric hot water pot and some coffees, but no mini-fridge/bar, no water bottles. Breakfast is far too expensive for what it is.

    8.8

  • Rachel
      United Arab Emirates
    16 August 2014

    Not much apart from the fact I could make a cup of tea in the room. And that I could park the car in Sainsburys next door for a reasonable inner city London fee.

    Wishy washy reception on arrival - poor response to complaint about cleanliness of the room and poor level of bed linen making. No room to swing a cat in room or the bathroom. Water temp not hot enough - AC not effective during the day . No follow up to initial complaint . Dreary reception staff and dreary pokey surroundings - not impressed at all. Worst hotel I have stayed in for a long time. Stayed in premier inn the nights before and was more impressed with their rooms , service and customer care than Xenia . Will not stay there and waste my money again or recommend to friends who I live with in Dubai . Very disappointed!

    5

  • Tim
      United Kingdom
    15 August 2014

    Modern with spacious reception rooms and some nice individual edges. Lovely looking restaurant. Impressive continental breakfast. Not too far from much-connected Gloucester Road tube station, within Zone 1.

    Not a single beer of any interest. If you are going to do eggs Benedict for breakfast, know what they should look like.

    7.9

  • Catharine
      United Kingdom
    14 August 2014

    Reception staff Price Quiet Large bottle water complimentary

    Very small rooms and bathrooms Wouldn't give me a cafetiere in a standard room Bed hard

    6.7

  • Ann
      United Kingdom
    14 August 2014

    Friendly and welcoming staff. Eager to help with directions and advice. I was travelling with teenage granddaughter so categories supplied don't quite fit

    Food a bit pricey! However plenty of places near to hotel

    9.6

  • Kamran
      United Arab Emirates
    14 August 2014

    Good location, close to Knightsbridge and Sainsbury is right opposite. Comfortable and clean rooms and bathrooms and a nice friendly staff. The restaurant Evoluzione is amazing, definitely one of the best in the city

    Rooms were a tad small

    7.5

  • Vladimir
      United Kingdom
    14 August 2014

    Perfect location, great staff, absolutely enjoyed our stay there.

    Late night room service is not very good.

    9.2

  • Anonymous
      United Kingdom
    12 August 2014

    Lovely hotel. Staff are friendly and efficient. Our room was perfect and pristine - the balcony, a surprise bonus. Wifi and use of tablet in the room - excellent.

    Beds and pillows a bit hard but comfortable enough.

    8.8

  • Anonymous
      U.S.A.
    11 August 2014

    The staff were so helpful, kind and beautifully mannered....The mattress was so comfortable,

    FOR THE PRICE EVERYTHING WAS PERFECT.

    10

  • Gerbrecht
      South Africa
    11 August 2014

    Very friendly staff!!! I love the homely feeling of the hotel! Will definitely stay here again.

    10

  • Laura
      United Kingdom
    11 August 2014

    Location, Friendly staff, excellent service, boutique style hotel, Facilities

    Very small rooms, expensive restaurant

    10

  • Diane
      U.S.A.
    10 August 2014

    A beautiful place nicely located between Earl's Court and Gloucter Tubes.

    Small rooms but is the norm for small places I guess.

    9.2

  • Terecita
      Germany
    8 August 2014

    The hotel is really lovely.

    A double room is more suited for a single person. The bed and room itself is small.

    7.1

  • Ashish
      India
    8 August 2014

    Everything was great. The staff was very friendly and helpful, especially Zsolt (bartender).

    8.8

  • Gordon
      Switzerland
    6 August 2014

    Hotel staff Location Decor Occitane toiletries Large shower

    Bedroom rather small for a double room

    8.8

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