Y Branwen  

The staff were excellent, very welcoming and obliging. The beds were comfortable and the the sheets were nice and soft being Egyptian cotton. The food, we ate dinner and breakfast, was exceptionally good and staff went out of their way to meet our individual needs.

We were in one of the rooms at the top of the hotel so carrying luggage was difficult due to the narrow stairs and items left on the landings, which gave the appearance of a back stairs rather than the main way to rooms. Although staff did offer to carry our bag up when we arrived. The room was small for a twin room and the electric sockets were not placed near the dressing table to enable the use of the hair dryer provided or our own electrical appliances. We found the room a bit too hot but could not make the regulator work to turn it off. Lastly the lovely big bathroom and fluffy towels did not make up for the stained/mouldy grouting on the bath/shower which put us off having a shower. The plastic trolley in there did not enhance the room at all, unlike the rest of the bedroom furniture which was more tasteful. Saying all that these are all things that can be easily addressed to make the room more like the photo on your website. I have ticked below to recommend but would advise people to request a bigger first floor bedroom.

Fantastic bed, the room was very comfortable and clean, and the bathroom was immaculate.The food was reasonably priced but of gourmet standard. Well worth staying here

Pleasant staff and very clean rooms

Very welcoming hosts. Nothing too much problem.

The people who run the hotel were wonderful to us.

Comfortable and friendly . Good Food

Very friendly staff, comfortable room with good view, nice restaurant with good food, ideal location for the castle and this part of Wales.

the freindliness ease to talk to we had a lovely stay just what we needed for our sightseeing and having the castle overlooking you was brilliant,I really enjoyed the breakfasts something to look forward to for the comming day really set us up for the travel ahead I wish to thank all the staff for a wonderful stay

We were very impressed with the size of the room and ensuite, also the cleanliness and comfort. The staff were so friendly and helpful, and the food was wonderful. Great location too - minutes away from Harlech Castle. I would definitely recommend to anyone :)

Probably the only issue to anyone would have been the noise of people talking outside the pub, but this was to be expected and was quite enough by midnight.

Rooms finished to a high standard,staff exellent, nothing was too much trouble. Food in the restaurant exellent.

Great stay. Lovely food and good room

Only 90 minutes from home. Scenic journey to/from Ideal for overnight stay

Lack of comfortable lounge if more than overnight stay Lack of warning about 1st floor access if one is impaired

Helpful staff. Good atmosphere in bar.

Out side nis very poor - dying plants in boxes, walls need fixing and re-painting. Generally untidy. Rooms need renovation.