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Newest reviews for Yelf's Hotel

  • Lesley
      United Kingdom
    September 2, 2014

    Reception staff were friendly and helpful. Room was clean and comfortable. Plenty of cupboard space, shower room was very big. Lots of towels, shampoo, tea and coffee. Very good for the price.

    Breakfast waitresses were very slow and not very informative. Buffet style breakfast, but there were other options if you saw the very very small sign on the cereal table.

    7.5

  • Richard
      United Kingdom
    August 22, 2014

    Excellent location. Close to the ferry and bus terminal in Ryde 5min walk. Also close to the shops bars and restaurants. Lovely little hotel would stay again. Highly recommend.

    9.6

  • Colin
      United Kingdom
    August 18, 2014

    A nice hotel in the traditional style, ideally situated with spacious rooms. Room was clean and comfortable with good en-suite toilet and washing facilities. Public areas were warm and friendly. Staff were courteous and friendly.

    Chairs in bedroom could have been more comfortable. Room ventilation could be better - windows hardly opened. Would image that in hot weather rooms could get warm.

    8.8

  • Vivien
      United Kingdom
    August 17, 2014

    Smoking facility politeness & helpfulness of staff comfortable bed and very pleasant room

    waiting an average of 40 minutes for my food order

    7.9

  • Jonathan
      United Kingdom
    August 14, 2014

    A very clean hotel

    a bit noisy in the mornings, this was from outside the hotel, vehicles ect

    7.5

  • John
      United Kingdom
    August 14, 2014

    Our room was like a suite with a bedroom and lounge area.the bed was very comfy.We had a meal in the hotel restaurant which was excellent.

    The hotel was ok but is looking a bit ready for a refurb.I know that upstairs the paintwork has been done but not to a very good standard.

    8.3

  • Graeme
      United Kingdom
    August 14, 2014

    Location Free wi fi Staff

    Cheap furnishings No toiletries provided General air of delapidation

    6.7

  • Michael
      United Kingdom
    August 10, 2014

    Friendly service Comfortable room Good breakfast Excellent quality throughout

    7.9

  • Sajid
      United Kingdom
    August 8, 2014

    Nice big room with facility of tea coffee , hair dryer . Nice view of sea from hotel window . Good breakfast .

    Staff not friendly . I had to wait 2 hour for check in though request made for early checkin . Asked for parking place and one staff suggested to park on a pay and display bay though the hotel has private parking . Had to ask 3staff to find out hotels private parking . Toilet blocked and not very clean .

    7.5

  • Angela
      United Kingdom
    August 7, 2014

    Yelfs is right in the middle of the Ryde High street and a walk from the seafront which is great. The rooms have tea and coffee and clean sheets and towels daily if required, lovely, polite cleaning staff.There is a large breakfast selection and the cooked breakfast is the best we have had and you can have as much or little as you want.

    The hotel can be abit noisy as the high street is narrow and built up with pubs nearby. The only negative thing we can say on our recent stay was the noise made by a rowdy table whilst having breakfast and the waitresses who were very noisy banging the plates and cutlery whe resetting the tables, this was very irritating and they should of been more considerate.

    6.7

  • Caroline
      United Kingdom
    August 5, 2014

    Hotel Staff and Food were all good and the location was brilliant

    8.3

  • Jane
      United Kingdom
    August 4, 2014

    I liked my my good-sized single room and bathroom which was nice and clean.The reception staff were courteous, helpful and welcoming. I would be very happy to stay at Yelf's again.

    The only thing that let down my stay at Yelf's was the service - or lack of it - that I received in the dining room at breakfast on Friday 31st July 2014. I had never stayed at Yelf's before and was therefore unfamiliar with the procedure. When I entered the dining room I stood there for a while feeling like a spare part wondering whether to sit down or wait to be given a table. The girl clearing the tables nearby saw me but did not say good morning or tell me that I can sit anywhere I like and to please help myself to the buffet. I had to ask her about everything - everything. The only thing she asked me (when I was seated) was my room number. When I sat down I wasn't sure if she would bring a menu - or what exactly the procedure was. She was more interested in clearing and setting up her tables. I could have been invisible. She was pleasant enough when I eventually asked her for coffee and toast - but her mind seemed elsewhere and she forgot to bring the glass of water I asked for. This problem could be easily remedied by training the breakfast service staff to greet residents - especially new ones - with a cheery "Good morning. Please sit down anywhere you like. It is a buffet service but I will bring you tea or coffee and toast, if you'd like it" - not just ignore guests. I rated the staff as being "Good" for the receptionists, not for this young lady, I'm afraid. This was the only problem with my otherwise perfect stay. Next time I will know what to do, but first-time guests, especially, should be given some guidance. And saying "Good morning" with a smile would not hurt!

    7.5

  • Martin
      United Kingdom
    August 3, 2014

    Ideal location of the hotel. Room was excellent & larger than expected.

    Although the room itself was excellent the noise from outside was annoying.

    8.8

  • Yvonne
      United Kingdom
    July 31, 2014

    Location Breakfast View from room Some where to park the car

    Tired looking Not so clean but was in places that didn't really matter . Had read reviews before booking, so was as I expected.

    6.3

  • Andrew
      United Kingdom
    July 30, 2014

    Close to shops and esplande staff all helpful very good breakfast

    Lots of stairs small ensuite

    7.1

  • Andrew
      United Kingdom
    July 29, 2014

    Large Room Friendly Staff Excellent Breakfast

    Noisy Location Have learnt since Union Street has a bit of a bad reputation for loud parties and late night revellers. I must say our second night was much better maybe we were just unlucky.

    7.5

  • Pauline
      United Kingdom
    July 29, 2014

    Friendly staff , Excellant food and although the location was central it was easy to walk to other places.

    The fact that it was very noisy due to the fact we had to have the windows open due to the heat and it was near to pubs that closed late.

    7.9

  • Matthew
      United Kingdom
    July 29, 2014

    Good location. Slightly dated but nice feel. Great self service breakfast.

    Very uncomfortable beds. Springs pushing up through mattress. Wall paper peeling in bedroom. Carpet stained in bedroom.

    5.4

  • Peter
      United Kingdom
    July 29, 2014

    A good sized room, comfy bed(very important),helpful staff, good breakfast and other meals were excellent, nice outside area, good location in the centre of town so convenient for the shops etc.A very good atmosphere.

    On arrival our room had not been serviced properly, but were quickly shown another which was fine. The weather being so hot, our room was almost unbearable at times, so a fan or air conditioning would have been great!

    7.9

  • Peter
      United Kingdom
    July 26, 2014

    Staff at reception helpful on booking in and departure. No other staff encountered. Breakfast staff generally lacking in any "bon-ami"

    Peeling wall paper, missing lampshades, poor room layout; wardrobe jammed against light switch. Mattress seen better days, no air conditioning ( night temp over 21 Celsius) Heavyweight duvets in summer? No offer of help with luggage, no lift, security locks entailing coded entry between floors. Hotel outdoor bar busy until midnight. No information about parking on web site and little help with parking on arrival. Generally a lot less attractive that a Premier Inn. Hotel stuck in 1950/60's Would not stay again when visiting the Island.

    4.6

  • David
      United Kingdom
    July 25, 2014

    location

    room very very hot, windows barely opened.

    6.3

  • Anonymous
      United Kingdom
    July 24, 2014

    The friendly, helpful staff. Good food. Large comfortable room, which had a small kitchen. Location near sea front and public transport.

    Very noisy location, particularly on Saturday evening. In spite of wearing ear plugs I was kept awake until after 2.00am. Not the fault of the hotel, I know.

    7.9

  • Tina
      United Kingdom
    July 21, 2014

    Location and breakfast

    Bathrooms could do with a revamp

    5.8

  • Michael
      United Kingdom
    July 20, 2014

    All staff members were absolutely fantastic a great team! A special mention to Sarah on reception who helped me on a personal level. Would defenitaly stay there again. The rooms are large and all facillities available. Lovely stay.

    Nothing - great hotel.

    8.8

  • Sylvia
      United Kingdom
    July 9, 2014

    location, value for money

    nothing

    7.9

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