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Most recent booking for this hotel was today at 14:57

Score from 293 reviews Fabulous 8.7/10

Newest reviews for Best Western Premier East Midlands Airport

  • Ian
      United Kingdom
    30 August 2014

    Food expensive and very average.

    6

  • Laura
      United Kingdom
    27 August 2014

    Staff. Food and service.

    Having to leave the next day.

    8.8

  • Neil
      United Kingdom
    12 August 2014

    Hotel was excellent in almost every way. All of the staff seemed to be happy and the level of service was superb

    Only one very minor issue. Not sure if it was coincidental, but whilst in the restaurant order a bottle of wine or a purchased drink from the bar and it appeared most of the time. However i asked for water on several occasions and after two or three reminders it would appear. That aside, I would thoroughly recommend this hotel and would return

    10

  • Liza
      United Kingdom
    10 August 2014

    Excellent leisure facilities.

    Hour wait for an over priced sandwich.

    6.7

  • Judith
      United Kingdom
    6 August 2014

    Location was perfect for the airport, staff and facilities were excellent.

    9.2

  • Christopher
      United Kingdom
    5 August 2014

    Comfortable, clean hotel with good spa area and pool.

    Hot breakfast could be hotter. Meals a bit pricey.

    7.5

  • John
      Isle of Man
    29 July 2014

    maître de agreeing to discount meal and provide two complimentary bottles of wine plus cheese and biscuits to compensate for the below standard meal.

    wine waiter failing to deliver correct wine ordered and then being told that the wine ordered was no longer available! two of the goats cheese starters were sent back because there was no goats cheese in them and the quality of the chips with the mains course was also unacceptable. finally, one of the steaks was ordered with a sauce, but the sauce was overlooked. we had to wait 45 minutes before being served and then a further 50 minutes for the first courses to be delivered.

    7.1

  • Brian
      United Kingdom
    28 July 2014

    Liked the atmosphere in the lounge/bar, free Wi-Fi, Spa and Gym.

    No leg exercises in the otherwise OK gym, food expensive and drinks very very expensive £3 for a large Coke and £4.10 for a single shot of Malabo!

    7.1

  • John
      United Kingdom
    27 July 2014

    Great staff, clean room(if a little hot) good food but had to (sadly) miss the breakfast due to early flight. Transfers to airport very efficient. Will use again.

    Early morning call didnt happen! Need to sack the computer!

    9.2

  • Alan
      United Kingdom
    20 July 2014

    Evening meal was very disappointing. Over priced. A main meal described as fillet steak with rocket salad & Parmesan. Steak was excellant BUT 6 rocket Leaves &2 shavings of cheese dose NOT costitue a salad. The salmon at £13 came with a garnish & nothing else!! Not good value. However having complained the staff could not do enough for us. Staff get 5 stars. Chief needs to learn some economics and values.

    9.2

  • Roger
      United Kingdom
    18 July 2014

    Bar food and drink prices were astronomical, I think from listening to others and my own experience, if they were more reasonably priced, you would have sold a lot more, rather than be greedy.

    6.7

  • Gavin
      United Kingdom
    18 July 2014

    Helpful and friendly staff. Good food.

    Bedrooms very hot and stuffy - no aircon and poor ventilation.

    6.7

  • Anonymous
      United Kingdom
    15 July 2014

    friendly staff clean facilities plenty of parking not disturbed air traffic !

    10

  • Alastair
      United Kingdom
    15 July 2014

    Staff friendly

    Overcharged in bar

    6.7

  • Anonymous
      United Kingdom
    12 July 2014

    Pleasantly decorated rooms, very clean. Good choice of breakfast

    Staff at reception trying to deal with too many things at once, even though there were 2 of them on. Croissant and pain au chocolat both crispy on top but very soggy (not cooked) underneath.

    8.3

  • Anonymous
      United Kingdom
    2 July 2014

    Leisure facilities.

    9.2

  • Sue
      United Kingdom
    24 June 2014

    The hotel was well run, the staff and area made our journey special and fun

    Lack of information, example advising swimming times for children on a sunday morning, breakfast menu and prices not advertised

    10

  • John
      United Kingdom
    23 June 2014

    Location was perfect for us. Rooms were roomy,clean and comfortable. A very good breakfast.

    Drinks were rather expensive at the bar.

    9.6

  • Tony
      United Kingdom
    22 June 2014

    Location away from main roads, easy parking. Good breakfast.

    I was there the one day when we needed air conditioning. The Hotel seemed a little dated to me. No real ales in the bar even during a World Cup!

    6.7

  • Julian
      United Kingdom
    19 June 2014

    Excellent staff

    Very slow noisy lift

    8.8

  • Darren
      United Kingdom
    2 June 2014

    Parking included in price, WiFi included in price, Breakfast for family included in price. Dog friendly hotel (we had two dogs with us). Amazing value for money. Fantastic.

    10

  • Sara
      United Kingdom
    1 June 2014

    Loved the spa, rooms comfy and food great

    10

  • Jane
      United Kingdom
    29 May 2014

    very close if your looking to go to the airport or the race track. Clean and tidy, staff helpful and friendly. Its a shame I've had to put a didn't like comment.

    Its a shame to say that my two nights here I didn't get much sleep. I have stayed at airport hotels that have been virtually on the runway and not heard them land or take-off, but here I felt that if I'd have left my bedside lamps on the planes would have landed in my room. Too much plane noise for me even with the window closed. Then the following night there was a wedding, I might as well been jumping up and down on my bed doing the YMCA along with the rest on them. I feel like it needs better sound proofing in that area on the hotel (3rd floor at the back over looking the car park)

    7.9

  • Carole
      United Kingdom
    18 May 2014

    good clean room - average breakfast

    10

  • Anonymous
      United Kingdom
    13 May 2014

    The staff were all excellent, very friendly and a few characters you could have a joke with. The food in the restaurant was also very good.

    Our room 218 (I think) overlooked a flat roof that has chiller units on, and these cut in every 8 mins which during the night made for a very unrestfull night. Unfortunately the hotel was full by the 2nd night so we couldn't change rooms.

    8.8

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