Best Western Premier Yew Lodge Hotel  

Convenient location for a one night pre holiday stay and airport transfer and parking. East Midlands.

The hotel is comfortable and clean and ideal for a pre vacation stay when flying from East Midlands. The only criticism is that bigger vehicles are required to accommodate all passengers with luggage. I understand that plans are in hand to resolve this problem.

Attended a party which was held at the hotel so that was why we picked it. Staff and service and facilities all better than expected. Looked a little tired sitting area at entrance. As staff spa etc so good didnt matter. Room was very clean and comfortable. If someone was going to Loughborough would have no hesitation in recommending it. Suits people attending business meeting or a party at the hotel.

Entrance sitting area could be brightened up/modernised

Good service, great pool, provided excellent value for money

Friendly hotel. Excellent breakfast.

Quite a bit of regular airport noise. Food was very expensive in the restaurant, but other places to eat locally. Bed wasn't very comfortable and pillows a bit old and flat. Leisure suite good and enjoyed the pool.

Spa, pool and gym facilities were fantastic and free to use as a guest. Staff very friendly and helpful. Rooms were tidy, not huge but very comfortable. Free wifi is a nice touch also, but be aware you have a download limit. Breakfast was excellent. Hotel allowed us to bring our dog with us at no additional cost. Would defo go back to this hotel.

We checked in on a sunday after the hotel had an extremely busy Sat night with a wedding and 2 Xmas functions going on. Our room was not ready for occupation at 1400hrs (earliest check in time) and bathroom was not clean (hairs on bath). Looks like the cleaners only gave our room a quick going over. These points are minor and do not detract to how impressed we were with this stay.

Location & public rooms are good. Room was ok, fairly modern but 'well used'. Breakfast, included, was Good.

The 'first line' Reception staff were on the young and surly side, seemed to be very admin, rather than customer, orientated. They would do as you asked but no inbuilt friendliness = opportunities lost to enhance the Hotel and our stay. The Executive room we wouldn't hardly describe as Executive compared to most UK & Global standards. Care, the hotel can be Very noisy this time of year with Xmas parties, Discos etc, poor soundproofing.

Good location. Good breakfast

Room 427 bathroom was too small for both of us.

Convenient for the function I was attending. Unfortunately I had to curtail my visit to one night only on the day of my arrival. This was accepted without query or complaint by the hotel.

The quality and comfort. The fact that the spa and swimming area was so nearby and accessible through the hotel. The lovely tranquil atmosphere in that area, the reason we came to the hotel. We were able to walk into Kegworth at nightime within minutes which was a bonus. The quietness od the whole area. In fact another couple came the following weekend and stayed overnight and had a nice meal with you on our recommendation.

Yew Lodge serve "Remy xo Cognac" which is a premium cognac however it is very disappointing that a hotel such as this doesn't even have proper Brandy Glasses to serve this premium drink

I liked the attention from the staff and feel at home in the surroundings warm and comfy

Loved it all

Lovely clean room, well furnished..Fantastic breakfast.

Disappointed with shower. Not attached to wall properly. Bar meals too expensive and too "fancy"

The room was well-appointed and clean. 24-Hour reception was very helpful. Breakfast was of good quality, varied and plentiful.

Our room (No.118) was adjacent to the flat roof where the fridge and freezer fans are located. Consequently, it was difficult to sleep because of the noise from these units, even with the window closed.