Best Western York House Hotel  

Excellent service from helpful and freindly staff especially at breakfast. Nice pool and beachfront location.

The whole package

Bathroom fittings a bit dated, TV well out of date needs to be changed

Friendly helpful staff, nothing was too much trouble for them. The room was stunning with an amazing view. Highly Recommended.

The view from the room was stunning. The dining room staff, in particular were very obliging.

Nothing.

As usual the cleanliness of the room was superb

The bath was the smallest bath I had ever seen. Room was noisy in the morning.

Staff on duty on on the night of the 2nd / morning of the 3rd March were very accommodating and made the experience a great one for us. It's one of the first things you see when you walk into a hotel so always nice to have a good first impression and great service throughout the visit!

Showers temperature was really bad (boiling hot or freezing cold and no in between). Room was but bit dated too (TV, cupboards,etc).

Very friendly staff

Comfy big room; good shower; generous breakfast; friendly and helpful staff

bit cold and a bit noisy

immediate friendliness of all the staff, very knowledgeable of any points raised for the area. rooms very clean and surprising in their size, we even had a king-sizw bed. we only had breakfast, but was very pleased with the variety of items on offer, the "hotness" of the cooked items and the service at our breakfast tablesxaw

my stay at the best western was very enjoyable

everything

Very professional and polite staff. Great location with the benefit of a well maintained, heated indoor pool.

Lovely place. would definitely go back! Staff very friendly. Food lovely.

Nice pool, (if heated a bit on the warm side) Located right on the beach front.

Very friendly staff, clean, very good food, good rooms.

Could not get wifi in my room, also the shower was not powerful enough and the water did not stay at a constant temperature

Great location. Lovely room with very comfortable kingsize bed with sea view . Great food in the restuarant. Plus the swimming pool .

Expensive bar food although good quality.

Clean, quiet, polite staff, swimming pool. Road out side was very quiet during the night. Quiet enough to hear the sea when the windows where open.

options for breakfast seemed very expensive on the website, so we self catered.

The hotel was in an ideal location right on top of everything. A 5 minute walk from the Pier.

Upon arrival we was told that the hotel pool was not working, it was out of action for refurbishments, which I dont think is really ideal to plan refurbishments throughout the summer over a weekend. The air conditioning in the room did not work, did not even turn on for a fact. On a baking hot summers night this is not really acceptable. For £80 I am sure you could find much better along the front. The pictures on the website are very misleading as the room was just poky and dated, and did not look anything like the pictures. Did not feel clean and was not worth the money.

Fantastic hotel we really loved it, shame about the swimming pool ( freezing cold) but we was told upon arrival which was really good! Would stay here agian in the future for sure.

Staff is really welcome.

Non comforted rooms ; very old

Very nice clean hotel,very close to beach.

Air condition not work in our room :(

nathing

we paid for a sea view room and were given one facing the back looking at roof tops

Reliable comfort and good srevices including an excellent small indoor pool - our fourth stay at this hotel.

Restaurant staff very polite, friendly and accommodating. Newly refurbished room although a bit small was very comfortable and quiet.

Parking a little dificult

Die Temperatur im Pool war super, endlich mal warm und ohne bibbern wie in anderen Hotels.

Leider keine extra Handtücher am Pool.

All good

Nothing