Park Inn by Radisson York  

We had a very pleasant stay on the whole.Breakfast very good Bar staff very pleasant and helpful Bar meals fairly good.Room size and cleanliness very good apart from a very stained throw which was quite off putting but on the whole a minor issue Good sized T.V.Location absolutely ideal for our trip.

The temperature in the bedroom very cold and was almost treated as a joke by the male person on reception, female more pro active and finally fixed by a very helpful male thank you We should have mentioned it sooner as it was fixed very quickly once the right person was on board.

Find the reception staff, the least responsive and the least helpful of all hotels I have stayed in, during this 15 days trip around UK. They will barely answer you and will not go an extra step to be helpful. Often there are no smile on the face of the reception staff member when you talk to them.

That we had only booked in for one night, had planned 2, but thankfully we didn'T.

We didn't like anything about the hotel, I have already sent a e-mail to that effect.Rooms need up-dating, bathrooms where disgusting there was mold around the shower head and on the tiles. The lock on the bathroom door was broken and had not been replaced, carpets were dirty and there was only 4 sachets of milk. The kettle was very old and the general standard of the rooms was poor. The breakfast was stone cold, the eggs were congealed and coffee was terrible. We are frequent visitors to York, but needless to say we will not be staying at the Radisson Park ever again, nor will we be recommending it to our it to our friends.

First time at the park inn ,cant fault anything on our visit ,friendly staff and very helpfull ,great spot for city centre shopping and all the watering holes ,would stop again

Could of done with another pillow but thats just it, not really acomplaint

The staff on reception when we arrived were lovely, friendly and helpfull. The 2 young lads who worked in the bar on the saturday night were fantastic! Funny, friendly, Well manored and like an old married couple! They work well together and they had us laughing which is what I want when I stay somewere! And again the gentleman on reception is great! We, the girls, had a lovely stay as for our partners we didnt see them till monday! And took our friend on receptions advice and hammered there bank cards! So again gave us help support and great advice! And we are looking at coming back and bringing our friends with us so will be needing about 8 rooms.

The only problem or one thing we were not happy about was I was in room 709 and my friend was in 431 and we had asked for the rooms to be together. But that didnt bother us we still had a good shopping trip and catch up with friends.

Good location, allowed to book for only one night- many other hotels had 2 night min stay, car park on site, good choice at breakfast but need more staff on the ones who where there were rushed off their feet!

All minor points and did not affect our stay greatly -there was a cigarette stub down the toilet, so had cleaner left it there or not cleaned toilet after previous people? Also no biscuits in our room, not enough teapots at breakfast

Within walking distance of city centre and sights. Near different restaurants and pubs. Good choices for breakfast.

Its proximity to the town museums, shops and railway. We had a good room with small balcony and lounge area which was very nice as we were staying with other friends in the hotel. Own parking was a definite bonus - if you can get into it!

Took a long time to get into York by road early evening. No warning of that. Would have been nice for southern strangers! Directions to hotel on web - hmm. Not brilliant. Carpets and lounge furniture fine but looking 'tired'.

The breakfast had good choice of food and was replenished frequently. The bed was comfortable. The gym was reasonably equipped.

Drinks a bit pricy at the bar. No alternatives in room if you don't drink tea or coffee E.g herbal drinks or hot chocolate. Could have done with more attention to detail- maked corridors (needed painting) curtains hanging off rails Confusing lift system, as rooms appear to be in 2 separate blocks- ok once you got use to it. Not up to the standard of Raddison in New York- very disappointed.

It still had rooms available within walking distance of the City. The bar over looking the river is awesome. All staff were friendly and helpful.

The rooms were tiny for the price. The bathrooms are old and out-dated. The breakfast wasn't good - sausages weren't cooked properly.

I liked the 24 hour room service which meant I got some dinner even though I asked for this at 23:00. It was quick and good value for money Breakfast at £7 was good value for money too with a lot of variety

When I got to the hotel with my printed booking reference in hand, from booking.com, the guy at the desk couldn't find my booking on their computer or so he said. First I was asked if I had booked in my real name, then I showed them the electronic e-mail on my phone as well. Seeing as I had had a 5 hour car drive, this was an inconvenience I could have done without. They eventually gave an upgraded double room which I am grateful for, however could have done without the glitch

I was not happy with the room allocated to me at check in, and asked for something better/bigger. I was immediately given a much better room, despite the fact that it was only just after 11 am. I really like the design of the new rooms, especially the bathrooms - super showers! Excellent service at breakfast - very good food.

The beds are very good, but if a double is super king size, then there has to be a big enough duvet. The duvet was about the same width as the bed, which is not big enough if there are two people in the bed. Also, the duvet was very lumpy and uneven. No choice of bread at breakfast - only brown and white sliced bread, no rolls or anything.

Lovely breakfast - staff at breakfast very helpful.

We were given room 223. Key cards didn't open door. Went back down & explained, given another card, opened door to find it already occupied! Went back down - should have been room 233. Security an issue. Also walkway between river and hotel full of noisy drunks until early hours.