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MERIDIAN PLACE, London, E14 9FE, United Kingdom – Show map
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They speak your language!
Zen Apartments - Meridan Place's staff speak: Russian, Polish, Latvian, Lithuanian, English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is needed) and costs GBP 15 per day.
Express check-in/check-out, ATM/cash machine on site, Laundry, Ironing service, Trouser press, Daily maid service
Mini-market on site, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
Russian, Polish, Latvian, Lithuanian, English
14:00 - 20:00 hours
08:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Zen Apartments - Meridan Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Based on 243 reviews
Value for money
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Change of arrangements not notified to us. No customer service appreciation. Unreasonable staff. Charged to credit card without agreement to changes or terms and agreement breached. In legal hands. Not recommending very stressful experience.
Spacious Apt, well located near by a DLR station in a quiet environment, staff is very nice.
No reception on the site
The free upgrade to Ability House was great, the location and ease of access to the DLR and tube was fab, the views from the balcony were incredible and the place itself was just lovely.
Great location for touring London and doing all the sites with children and facilities were excellent.
Apartment is very close to the DLR, only a five minute walk. From South Qauy you can be in the city center within 20 minutes. Apartment is very spacious and enough facilities.
No storage facilities for your luggage and checking in later than 20:00 will cause a late checkin fee..
Location was excellent, welcome from staff was also excellent. Apartment was spacious and well equipt
There was a number of small issues i.e. broken/missing window blinds, broken heating controls. Also we were hassled out of the apartment, check out was at 10.00 and the staff were knocking on the door at 5 to!
Lots of space, great location
Shower holder was broken, base of other shower was rotting away.
Really beautiful view; Spacious, with a kitchen and sitting room. It is hard to get a place that big for this price in London.
Place was very dirty - stains on the soft furnitures, dust, hairs in bedrooms and bathrooms, mold. Keep in mind that there's no way you can leave your luggage if you arrive early or leave late - we asked, and we were told that to leave our luggage we need to pay for early checkout, and it is pricey. It was kind of bad surprise, given that it never happened to us before. Also, you will be asked to take your trash yourselves - another thing I find really ridiculous. Especially since a guy comes to check the apartment and he sits and looks at you while you throw it but doesn't move a finger to help.
I was working in Canary Wharf. It was a 5 minute walk away over the footbridge. The apartment was well equipped and much larger than I had expected. Very close to the South Quay DLR, so not too far to carry luggage.
The balcony door wouldn't properly close, so there was a bit of a draught.
The only think that was good in this stay was the sympathy of Rashid (the guy that came to meet us at the house).
First we booked our stay to be at the Meridian Palace apartment, because we thought they had the conditions we need for the stay (location, stores around, the open space in the apartment, etc...) but when we get to London we receive a message around 2pm, when the check in was at 12am with a different address. So we called and they told us that they will give us instead of an apartment a house that was 5 minutes from where we were supposed to be. When we ask for directions they said that they couldn't explain because the path was very tricky. So we had to use our internet rooming and ask people in the street if they knew that road. When we got there after a 40min walk with a pregnant friend with us, the house was nothing like we saw in the pictures. Was a house with 3 floors and none of the things we paid extra such as rooftop, a view to the river, "luxury" we didn't get. So we were very disappointed and we called to change and the lady was very rude and told us they didn’t have any apartment available at the moment. So we had to stay there‼! And on top of it, we find out that the location was so bad that for us to go to a store we had to took the DLR‼! The second thing is if you pay the 200£ deposit by cash or card, they will returned only by card a few days later. So if you pay by PayPal or Mbnet like us, be aware, because they will return it to a card that doesn't exist!!!
The canary wharf area is beautiful at night, the neighbors were very friendly
Staff were inconsistent and didn't inform us what they had fixed (the shower) and expected us to be aware of it. Hot water took time to work after an individual's shower. Asked for more in terms of deposit than stated on booking.com but later was sorted.
Quiet location,spacious apartment,clean,discounted rate.
In need of some renovation especially bathrooms-damp, no plugs for bath/kitchen sink despite staff assurance would provide so improvised.Delay in refund of deposit .
Location is quite good.
A single key for 5 adults very unreasonable and restricts flexibility of movement. Staff were insensitive, quarrelsome and nonchalant. Refused to give second set of keys even after Booking.com intervention. Hidden charges of 500 pds caution fees. No ironing board, direction for use of washing machine and refuse disposal. Will not stay there again.
Location The place is spacious
Pillows provided were as flat as the pan cake Hot water does works even after 2 days of repair Management was very inflexible about parking. We booked the apartment for 11 days after touring other parts of uk and need parking for just a day before we return the rental car. Management insisted parking @ 15 pound per day if require has to be for entire duration and refused to let us have it for a single day. We parked the car elsewhere of course. Tumble dryer that does not work
The apartments were okay in themselves. But broken heaters and oven, missing plugs (no baths, can't wash up in the kitchen).
Greedy company, rude and unhelpful staff. Did not provide me what I booked for and did not refund. Ignored all email communication. Extra stress on my wedding day. Hateful.
Internet connection was really bad. First day we had no internet and only after contacting the contact person several times we were able to have wifi connection only in the livingroom. Furthermore we were told to pay a different amount then what we had booked for on the booking.com site. We however showed the booking confirmation and we we paid the original costs.
Not very easy to access staff on arrival.
The location is very good with a nice view over O2 and the South Dock. The apartment is large and describtion of the flat is correct. Fast service when something was missing.
They are charging extra for late arrival, £6 extra if you do not pay deposit by cash. Small amounts but it is disturbing. A plumber and and electrician need to do a service of the apartment. Flushing of toilets, owen function and ligthing at toilets are not 100%. Sheet and pillow cover were missing for the 5th person, and we could not get that for first night.
Great position, Nice condition
Advertised as 8 people only really suitable for 6 A number of maintenance issues that were not fully resolved
view and price
not enough bed linen or towels had 2 call them as we wanted to go out cups were dirty on arrival a few cobwebs not happy I had to pay £200 on my card incase of damages and a £6 fee for paying by card who carries an extra £200 cash around London? £6 fee is disgusting and I am still waiting a week later for the £200 back should have been upto 72 hours its been 1 week not happy at all ,didn't have time to look for faults she was there for me to sign the form within 5 mins and I had no copy .
Initial Welcome excellent
All 3 of us working at South Quay Plaza. 3 night stay. All 3 of us sustained several 'bites'. Told Zen Apptmnts and an apology was quickly received and reassurance that our room (No 74) would be sorted out. Wont be staying again (ever) as expected a full refund but although requested this was not received. Also my Apprentices electric toothbrush was not returned to the address we requested it be returned to. Also essential things like a plug for the bath and kitchen sink were not present.
1. Location 2. Spaceous Apartment
1. Bed side lamps not working.
As a mum travelling with young kids (2 and 4) the real positives were: - It was quiet - There was a bath - Layout and size allowed is to spend time there safely and comfortably. - Very close to the tube - Underground secure parking £15 day
Minor snags which weren't a problem: - in places a little worn e.g. loose tiles but given the reasonable price and the positives this wasn't an issue. - there was no bath plug (we improvised) - kids were sharing a double bed (not that they minded)
Everything was perfect
- Spacious appartment
- Bed sheets were dirty when we arrived - Sofa in the living room was extremely dirty and nasty - The oven in the kitchen didn't work - Water damage and nasty rotten smell in the one bath-room
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