Queen's Hotel  

Quality hotel. Large room. Friendly staff.

location, price,bed was comfortable

its a bit run down needs total refurbishment.

Friendly atmosphere . Information at hand and staff able to help with knowledge of currency and attractions. Good value for money.

Very noisey at night and hotel alittle dated .

Air con did not work. The bathroom was a joke, to sit on the toilet you had to hang onto the sink,your legs had to fit under the sink. Hot warer would run in the shower then stop after 2 mins, then run cold for 2 mins till it got hot again. The lift broke down and we stayed on the 3rd floor. 74 steps up. B/fast asked we have bacon eggs tommatoes toast what do you want. No other choice, no cerials,no fruit. Fry up or nothing. I would never go there agaib.

Like staying in hotel from 60s terrible

Its old world look and feel, faded british empire feel

The lift was very rickety and small, hotel could do with a bit of a facelift.

Friendly staff and very central location at a reasonable price

Very old-fashioned decor in need of some refreshing and updating

Location, in Gibraltar, very close to the cable car to the top of the rock, also close to the active part of downtown. A throw back to an English hotel from the '50 s, no renovations, no new furniture, no new plumbing. Adequate, and a little odd. Fabulous view from our room.

Very small elevator, with unreliable door closing, no English newspaper, front desk staff not very interested.

Location and friendly staff

The old and worn out appearance of the hotel (inside and out). And, by the way, the same goes for Gibraltar!

The view fantastic and free parking

The room did not smell very good It needs new bed covers new carpet and new curtains It needs renovating The dineing room needs renovating.

It was good to stay in yours hotel very friendly!Will recomendet it to my friends

Close to the Rock and cable car.

Noisy location on busy road. Shower wet the entire bathroom. Very old.

It's a budget hotel you get what you pay for. All the staff are very welcoming and helpful

It's quite noisy

Warm. friendly & very helpful staff.

Lack of drawers for clothes. Tired furniture.

Very good location,

The hotel is dated, needs renovation. Furniture and interior needs upgrade.

We had room 69 which looked out down Main Street and out over the Straits which was good. The bed was clean and comfortable, and the room was spacious. The greeting on arrival was good and the service in the bar good.

The hotel is a little dated and some things need refurbishing. The windows in our room need fixing, and behind the wardrobe next to it needs cleaning. The bathroom is a little cramped. The breakfast staff, particularly the man who seemedt to be in charge, were a little officious, and that spoiled the experience.

Central location, friendly staff, good parking, good breakfast.

Hotel needs some tlc.

The lady receptionist was very helpful

Tea/coffee was not provided in the room. We had to ask for it each day.

The hotel was a crumbling dirty disgrace, stains on bedclothes, white stains on blue chairs.I sat on the table and slept in my coat. Very poor show

I loved the views of the harbour from my balcony. I loved being able to just gaze in awe at the magnificent birdlife soaring past my balcony, up to the heights, morning and evening, even watched them during the night. The room was much larger than I expected for the price--thank you. I just loved being able to watch the life of the harbour from my balcony - everything from private yachts to container ships to oilrigs going by --talk about the world coming to me. Wow, such a busy harbour. I loved its proximity to bus routes and good restaurants. Its only metres from the cable car to the top. the staff response to emergency lighting when the town was blacked out during the big storm--made sure guests had some form of room lighting. well done.

The very narrow steps- a problem for me with dickie knees. the lift is very individual, isn't it? the placement of the WC in my bathroom was 'interesting', what was the plumber thinking?? the staff were very 'short' - while assisting with my enquiries i certainly felt that the responses were abrupt and that i was taking up their valuable time. i am not sure if this was not a misperception of their actions due to language differences on my behalf, but i found myself only approaching staff as a last resort.

Cleanliness, friendly staff and great location with stunning views.

No coffee and tea making facilities

The Hotel had a great location, The staff were extremely friendly and helpful. The family room was ideal for us, with two great balconies with great views.

There was nothing to dislike.

great hotel very freindly nothings to much trouble very good value great location second time of staying here and will stay here again

the only thing i didnt like was the constant traffic noise windows could do with double or secondry glazeing

Locality

Noise

damp smell in bedroom onsuit poor hotel needs a facelift