Albatros Spa & Resort Hotel    

We are really disappointed from the hotel is really not a five star maybe three stars The entrance to the hotel is the pool area through the many steps. Noisy hotel, disappointing team, the bags we carried ourselves, not offered help. We got a kettle for a room with a deposit of 10 euros. Despite the high floor, the view was of the ugly houses and pool full of bathers. There is no view of the sea at all. Hotel not recommended

very good hotel, excellent service, excellent stuff - very friendly, ready to assist + recommend small escapes to other places and beaches, very clean rooms, extended dinner buffet, 2 very good night shows per week, very good wine choices

small lunch buffet, should have hi fi stereo in deluxe rooms (at least), free WiFi (3 euros per hour?). Tomatoes in the salad were not good (you are in Crete guys!). Does not offer beach access, thus you have to pay other beach bars to relax in front of the sea

Good breakfasts, good staff, good location.

Rooms with sea view has the same (common) balcony, so your privacy is disturbed. I reserved sea view, but initialy they put us to "pool" view room. After my complain they change our room as reserved.

It was clean, nice location friendly staff. Have a three year old who loved the pool, it has a small Playground area next to the poll and the lounges so we did not had to run after him. Great Cocktails at reasonable prices compared to other places.

Near the sea the hotel staff helpful rooms facing the sea were good

Very very good staff! Especially on reception. Wonderful view on sea. Nice dancing day from timt to time. I recomended, but superios room more time better than standard.

Water aerobics

reception staff restaurant staff

The rooms are cleaned

Nice location, easy to find, clean rooms, good services

Hotel policies are not applied for all the customers - we had issues with the sun beds at the hotel pool (some off the customers were reserving the sun beds which was against hotels policy ) and no measures were taken.

It was nice and clean, love the furniture in the lobby area. Staff was nice.

Loved the location as it was close to the beach & also the port. We chose the superior room as these rooms had recently been built & were therefore spacious, clean, modern & had views over the pool & sea. But apart from all that, the best thing about the hotel was definately the staff. Always pleasant, friendly and helpful. Excellent customer service.

Large rooms, pleasant garden and pools and above all very friendly staff and servants. Close to beach (100 m) Reasonable price Pleasant city Good season/period to go

Very poor variety/choice of meals No intimity at all in the rooms because majority of rooms are in "vis à vis" Batiment in u form. Pools not heated (sun is free in Creta... A cheap mean of heating) Not the best place to stay in Creta, too touristic in my opinion

The hotel is very nice, and the location is just perfect : slightly out of the center of town to get rid of the noise of the street and the bars, but still close enough, and very close to the beach. The rooms are very nice and cleaned every day. I suggest taking a superior room as the standard rooms are in the old building and look a little less nice. The facilities are very nice : swimming pool (with a lot of chairs), fitness center, massage center, bar, spa, ... And most are included in the price (massage excluded). If you have the meals included, the buffet is really nice, and changes a little everyday. I would still suggest to take only the breakfast as the restaurant in the vicinity are very nice. The staff is very friendly and always ready to help and fulfill any of your needs.

The first impression is not very good as the reception is in the old building, but don't let yourself worry as this is quickly dissipated when you see the new buildings. The neighborhood when coming late at night does not seem so nice either, but this is only an impression, and once you are on the opposite side of the entrance and close to the beach it is very nice. The cleaning ladies will come at anytime to do the room, so you should put the "do not disturb" sign if you want to have your room when you come back from the breakfast. More a surprise than something we did not like was our test of the Daphné restaurant. Be aware that it is a single menu (no choice), and that it is rather big quantities. But it is very good and very nicely served. Only opened Tuesday and Friday. The only thing that bothered us a little was the shower spray which was too strong, but not enough to make the staff change it (though they were ready to do it).

η ευγενική και πολύ επαγγελματική συμπεριφορά του προσωπικού, η άψογη εξυπηρέτηση, η πολύ λειτουργική αρχιτεκτονική του ξενοδοχείου, και το servise

η κράτηση για το χώρο στάθμευσης που έτσι κι αλλιώς αποτελεί προβλημα στη χερσόνησο.

Hele rustige periode nog in mei, hotel was net weer opgestart, dus alles schoon en ontzettend aardig personeel!

2 בריכות (אחת קטנה).

ספא בתשלום -25 יורו לשעה(לא כדאי). ארוחת ערב-בתוספת 10 יורו לא כולל שתייה -קרה/חמה. ארוחת בוקר-לא טעימה(אין מגוון של גבינות וסלטים). בקיצור זה לא מלון ברמה של 5 כוכבים. אינטרנט אלחוטי בתוספת של 5 יורו לשעת גלישה

Sehr modernes und sauberes Hotel mit einem tollen Spabereich.

Das Essen war nicht abwechslungsreich.

Отдыхали две недели. Отель поравился.Очень удобное расположение и по отношению к центру города (отель не в центре, а значит не шумно, но и не далеко, гулять удобно) и к пляжу-пляж в минуте ходьбы.Очень приветливый персонал, комфортные номера.

В отеле проблема с интернетом (кому он необходим для работы).Интернет платный, да и платный работает слабо...

Новый корпус хорошо отремонтирован, номера чистые, уютные.

Маленькая территория отеля, отсутствие своего пляжа, большая плотность посетителей в целом, у бассейна и в ресторане.

מלון ברמה גבוהה, מאוד יפה. תמיד נקי ומסודר הצוות מאוד נחמד מיקום מעולה אני דיי בטוח שמדובר במיקום הטוב ביותר בכרתים. ממש הליכה של פחות מדקה ואתה בחוף הים ) חוף נגיש עם חול ולא סלעים וגם כל הברים מסעדות וכו גם מאוד קרובים בקיצור אני ממליץ חד משמעית

הדבר השלילי היחיד הוא שאינטרנט עולה 5 € לשעה שזה מוגזם

שירות מצויין ואווירה נפלאה. מתקנים וחדרים חדשים ואסתטיים. ספא נעים נקי ומרגיע. מיקום מעולה מטרים ספורים מהים ומהטיילת. צוות אדיב בסך הכל. מלון שקט ומהנה במחיר נוח יחסית המשדר יוקרה במינון הנכון.

התיירים האירופאים (בעיקר הרוסים והגרמנים) מגיעים בשעות הבוקר המוקדמות ותופסים בעלות על כסאות שיזוף סביב הבריכה ע"י הנחת המגבות האישיות ולא נמצאים כלל באיזור הבריכה שעות רבות, אף אחד לא אוכף זאת וזה מרגיז מאוד!

Мы жили в улучшенном номере с видом на море, милая, чистая, уютная, светлая новая комната, балкон с видом на море и двумя лежаками, до моря рукой подать. Вкусные завтраки, хоть и не слишком разнообразные. Прекрасный персонал. Проблем никаких. Как же хочется вернуться!

Il personale era sempre molto disponibile e gentile. L'ubicazione della struttura era perfetta.

Nulla. Tutto bellissimo.

la posizione

La piscina, el desayuno, habitaciones espaciosas.

Semplicemente ottimo! Nulla di piu'; camere pulitissime, vista mozzafiato e posizione ottima sia per una serata romantica in coppia che per una serata di divertimento in locali di ogni genere.