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Newest reviews for Amerisa Suites

  • Anonymous
      Australia
    August 30, 2014

    We liked the rooms, they were clean and tidy with aircon. The location was reasonable too, an ocean view and only a 5-10 stroll into city centre. One of the staff members was really helpful too.

    There was one very rude and unfriendly staff member, which kind of spoilt it all which was a shame.

    6.3

  • Laura
      Ireland
    August 26, 2014

    Staff slightly unfriendly Swimming pool area small very quiet

    8.3

  • Φωτησ
      Greece
    August 23, 2014

    The towels were smelling very bad, the room was very dirty.

    2.9

  • Anonymous
      Austria
    August 18, 2014

    Good Location and very nice staff. Room was clean

    Room was outdated and problem with smell from ventilation. However, staff were helpful and tried to fix the problem so that was nice but this really ruined the experience here for me. I was expecting something a bit more comfortable over all.

    8.3

  • Marios
      Australia
    August 13, 2014

    Very short distance from city centre. Free breakfast , good quality food. Shower facilities above average

    Continous traffic around the hotel, however the rooms were well insulated and could not hear any noise.

    7.1

  • Anonymous
      Australia
    August 12, 2014

    Staff very helpful and efficient Location is ok, close to Fira centre Ocean view fantastic Hotel is not on a cliff so not many stairs to climb up or down

    Wifi did not function in the room The hotel is too close to road intersection, very noisy.

    7.5

  • Andi
      United Kingdom
    August 6, 2014

    Everything! The staff could not have been more friendly or helpful. The little pool was very welcome at the end of a hot day. It was only a 7 minute walk through the back streets to the centre of town. Breakfast was great, and the views were fantastic. We had a lovely big room and what a great shower! Thanks for a lovely stay!

    Nothing, except the bed was pretty creaky, but we could put up with it for a short stay.

    9.2

  • Anna
      Australia
    July 17, 2014

    It was overpriced no hot water the same stale breakfast everyday and very poor service but I will pursue the matter

    2.9

  • Timo
      Finland
    July 15, 2014

    The stuff was very helpful (special thanks to Demetra for her kindness). Good point was the chance to take a shower after checkout and before the flight in late evening.

    8.8

  • Laura
      United Kingdom
    July 13, 2014

    Staff was super helpful. All recommendations were spot on and reservations were made for us- effortless dining at great places. The price was outrageous for how nice it was. Great view from breakfast area and easy walk into town center.

    Showers and bathrooms weren't ideal, but for the money- totally a great spot. It felt like we were stealing when we checked out, great find!!

    8.3

  • Evangelos
      United Kingdom
    June 9, 2014

    Location close to centre and caldera ( west side) . Staff very helpful. Very good breakfast choice . Parking underground and staff offering to park the car. Shower and change facility on day of departure when later than check out.

    Size of pool

    8.3

  • Kristen
      Spain
    June 2, 2014

    I had a great stay at Amerisa Suites. While the location is a little busy, I was close to everything I needed like restaurants, tours, shopping, etc... The staff was very accommodating -- I had to work from my room a few days and when the internet was a little slow they bought a special modem for my room which made it super fast. They also allowed me to check-in really early (7am) on my arrival and check-out very late (9:30pm) on my departure. Finally, I met some new friends there who were also traveling alone from different countries so it was really special.

    10

  • Jean
      Greece
    April 27, 2014

    everything

    10

  • Miltiadis
      Greece
    April 11, 2014

    Great hospitality, neat and organised accomodation, carefully prepared breakfast in a breathtaking view. I would gladly visit again and would surely recommend to anybody!

    10

  • Amanda
      New Zealand
    March 30, 2014

    The room was very big, beautiful & tidy & clean, great views from the balcony. The staff were helpful with renting scooters & places to eat at & sites to see. Breakfast was good too. Close to food places, shops, supermarket is about 10 min walk.

    This hotel said hot pool on the booking but when we arrived it was full of bugs & not useable, we told the staff member that the reason we booked the hotel was for the hot pool (spa) so we could relax, the staff member said he would clean it for us & it would be ready next day, it wasn't ready next day, it didn't heat up enough until our 3rd day, so we got a spa on last night. So a positive in the end. The beds are not comfy at all, a thin mattress on top of concrete, very hard to sleep. The wifi is really bad, took ages to load 1 page, we told the reception & they basically proved to us that we were wrong & our devices were at fault, we had 3 different devices so this wasn't the case, considering we went down to a cafe close by & used there wifi & it worked perfect. We had no hot water one night but they reset it & it worked again, but was a pain when your half way through a shower. You have to walk up a tiny set of stairs which feel like they are going to break to get to your bed, I didn't mind doing it but you just have to be careful. You can hear people talking in other rooms.

    6.3

  • Mun
      Hong Kong
    September 22, 2013

    The view from the breakfast place is good.

    The way to the hotel is a little bit complicated if go on foot. The bathroom is small.

    4.6

  • Eduardo
      Brazil
    September 16, 2013

    The room was wide besides the swimming pool where there is a great view to the sea (the other side of volcano crater). Hotel staff were friendly and provide us a car rental rapidly.

    The pool is little. Our bathroom was wide and new, but there was a drainage problem which was fixed quickly.

    8.3

  • Natasha
      Australia
    August 12, 2013

    Location to town centre was excellent and the staff were very friendly and helpful.

    9.2

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