No have hair, too much sun, im burned :( at the end
The help you in every way, if you need something they help you, if need information or cheap advices they share it, they have many experience to help any traveler in santorini and off as well.
About the facilities, bus shuttle very cheap, every important place is easy to get to, the bus station is just 5 minute walking, fira too, then they have secrets street as give to us beautiful sightseeing for good pictures; the appartaments are very comfortable, bathroom, kitchen, fridge, balcony, air conditionate, what also? Ah they clean the room just after they know U re not in the hotel, so no need to wait the day after if you get up late; and then they re a family for their guest, I write all this bcuz they deverse it, hope for them the best buisness and many good guests.
Bye hope my feedback help guest and hotel.