-There was no bell services or anyone to assist us with our luggage, neither during checkin nor checkout!
-WiFi was very weak and poor in the room, complained to get a room change but nobody bothered!
-Air conditioning is set to heater for all floors and can't be changed just based on one guest complaining, hence we were forced to leave the balcony door open at night and enjoy the early morning noise!
-Breakfast does not have much options and doesn't change much on different days, dirty cups at breakfast, elevators are so small, no parking space etc
-I travel all the time and don't usually complain but I was not a satisfied guest at Aquila Atlantis. Does NOT deserve 5 stars rating!
The deluxe room, the balcony and view, location, Rita at the concierge was helpful, our experience was not so bad but does not deserve 5 stars.