Best Western Ilisia Hotel  

My friends were staying at the Hilton which was only a block away. The cost there was out of sight for me so I chose the Ilisia and was still very close to them. My room was very quiet and comfortable. My friends at the Hilton complained of the noise from the 13th floor nightclub and also from the club across the street. I heard none of that. My breakfast was just right and included in the room. They had to pay 29 euro each to have breakfast at the Hilton. They were wishing they had chosen the Ilisia as well. The front desk staff was superb. I turned in my key each time I left the hotel and they recognized me, giving me the right key upon my return without my having to tell them a name or room number. I was impressed. I felt very safe, a woman alone. I would definitely recommend this hotel to other travels ... great value.

Good location.

There is no proper parking.

The staff was nice and friendly... The hotel has private parking places which are not on the street so the car is safe during the stay... The neighbourhood seemed good and felt safe...

No wi-fi in the rooms... It is not within a walking distance from the centre (unless you dont mind walking 20 min to syntagma square, or 30 min to acropolis), but I have to note we had a car so it didnt pose a problem for us, and also I dont know wheather the metro is close because we didnt use it...

Very friendly and helpful staff who spoke excellent English, good breakfast and clean rooms.

Although the value for money was fair, I think this hotel can do with a renovation. The rooms were clean but the tiles were old which detract from the true cleanliness. Room smelt of smoke although I asked for a non-smoking room. Next to a strip club which isn’t necessarily the hotel’s fault but it made it somewhat awkward.

The location only

The breakfast is very poor, the rooms look too old need renovation, I asked for a double room and was given twin room, reception charged my credit card before asking me if I want to pay cash or by the card. I can not give this hotel a 4 star

Location is reasonably good: close to metro and bus that go to the airport. In walking distance to the Sintagma square (20 minutes). Orientation is easy since the hotel is located across the street of the giant building of Hilton hotel. Self service breakfast was all-right, besides continental it included also eggs, bacon and sausages. Bathroom seemed new (renovated).

Air condition worked but was old-fashioned and noisy. Wi-fi only in the lobby. The instructions in the room tell that you could plug your computer in the "ADSL" plug in the room wall (there actually was such plug) to connect to the internet. But having no cable I did not test it.

Everything was very old, not clean. Breakfast was very poor.

Custumer service and breakfast

Location

Hotel was convenient to access bus routes and trains. We had stayed overnight intending to visit places the next day, unfortunately there was a taxi strike and we were more concerned in getting a bus to the airport to continue our journey.

Small room, poor breakfast

The hotel is in a good location close to the center with 5 min walking by the nearest metro station. The staff in general wasn't that bad, with some exceptions of indifference behavior

The room had cocoraches. They were visible not only in our bathroom, but in the corridor of the room, where there is a carpet.

Friendlyness of staff