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Capsis Astoria Hotel
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When would you like to stay at the Capsis Astoria Hotel?| Room type | Max | Rate |
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| Standard Single Room |
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| Standard Double Room |
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| Triple Room Standard |
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| Single Room Executive |
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| Double room executive |
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| Junior Suite |
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General
Restaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage.
Activities
Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Fax/Photocopying.
Internet
Wireless Internet Hotspot is available in the entire hotel and is free of charge.
Guest Parking
Public parking is possible on site and costs EUR 8.00 per day.
Hotel Policies
Check-in
12:00 - 23:30 hours
Check-out
12:00 - 13:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 3 years stay free of charge for cots.
All children under 6 years stay free of charge for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Other
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Up to 600 people can be accomodated on the rooftop (Zefyros) overlooking the city of Heraklion.
Our hotel's outdoor swimming pool operates as from May up to October.
Cafe Capsis is open all day for lunch or dinner, and room service is available 24 hours a day.
At the Zefyros Pool and Snack Bar, light snacks and cold refreshments can be enjoyed in cool and pleasant surroundings by the pool, overlooking the city of Heraklion and the Old Venetian Port.
Right outside the hotel entrance, a frequent bus service is available to beaches and places of various interests.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Capsis Astoria Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
63
reviews
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Show scores of: |
Individual guest reviews for Capsis Astoria Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sue
Solo traveller
Redlands,
United States of America
October 21, 2009
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Professional, friendly and responsive staff |
8.5 |
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Krzysztof
Family with young children
Luxembourg,
Luxembourg
October 5, 2009
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The location of the hotel is great, the room was quite big and very comfortable, the staff was very helpflul. I would recommend this hotel. |
9 |
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Tom
Mature couple
Tralee Co Kerry,
Ireland
September 22, 2009
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The Hotel is nice however we requested a room with a balcony what we got was a real narrow one so we upgraded to the honeymoon suite which seemed to be the only room with a decent balcony.The food was a disaster meaning everything was cold whether breakfast or dinner worst part was staff did not seem to care about that fact Cold Food and not enough variety |
6.5 |
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Ruth
Mature couple
Nottingham,
United Kingdom
September 21, 2009
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Our room was large, overlooking a main square, ideal for centre of town, buses, museums, airport. It was clean and comfortable. Buffet breakfast was good. All staff except at Reception were efficient and friendly. Reception staff seemed unhelpful, unwelcoming, preoccupied and often surly. We felt there was little respect for guests. Their attitude was not a good start to our stay, which was ok after that. |
7.5 |
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Tomasz
Solo traveller
Pulawy,
Poland
September 19, 2009
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I wanted to stay at the centre of the city and the Capsis Astoria Hotel is really a very good option. Additional good point is nice breakfast not only with international food but also with Greek food. |
8.5 |
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Gisela
Mature couple
Albufeira,
Portugal
September 19, 2009
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Location near all the sights and shopping/dining area; dogs accepted; breakfast Swimming-pool area could be more attractive |
7 |
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Anonymous
Young couple
United Kingdom
September 13, 2009
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Room service was quick and accurate and the roof swimming pool obviously offers some great views over the city The wifi was slow to non-existent in the room, small balcony filled up with "leaking" aircon units and the shower/bath combo where the shower was only handheld. |
5 |
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Tom
Young couple
Welland,
Canada
September 12, 2009
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Helpfull staff nice clean hotel and a true 4 star rating |
9 |
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Paul
Mature couple
dianella,
Australia
September 12, 2009
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Friendly comfortable with a good knowledge of the area and surrounds. The hotel itself was a 8 out of 10. its location was a bit out of the way |
8.5 |
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Matthias
Young couple
Amsterdam,
Netherlands
September 10, 2009
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The hotel is situated on the main square and very close to some museums and shopping streets. It's a nice hotel but very noisy. Nice view from the terrace with a tiny swimming pool. Nevertheless we recommend it! The room was not very clean. |
5 |
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Dimitrios
Young couple
Elliniko - Athens,
Greece
August 31, 2009
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Very good location. Walking distance to all central sights. Rooms were not very clean (urine on the toilet). Bathroom fittings worn out. Hotel staff went through all my car's accessories (electric seats, navigation, mirrors etc.) while parking it. Would suggest other options instead. |
5 |
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Kevin
Family with older children
sligo,
Ireland
August 23, 2009
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location , location , location , staff very good & helpfull , pool area on the roof is relaxing . |
7.5 |
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Darko
Young couple
Skopje,
Macedonia
August 18, 2009
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The staff was friendly, the breakfast was really nice. The guests could feel freely during they stay at this hotel. Since it was in the centre of the town, the hotel was a little bit noisy at hight. |
9 |
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Oscar
Mature couple
Abu Dhabi,
United Arab Emirates
July 13, 2009
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Staff were friendly and helpful, facilities were good, location is convenient to the museum and old city centre, access is good from the airport and port. |
8.5 |
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Maria
Family with older children
Miami,
United States of America
July 9, 2009
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Location, cleaninless, friendliness Breakfast was too greasy |
10 |
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Anonymous
Solo traveller
Cyprus
June 20, 2009
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quiet room |
7.5 |
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Filipa
Young couple
Lisbon,
Portugal
June 16, 2009
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the location is great to visit the city the pool was closed for restauration and no info was given while booking. |
6.5 |
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Jesus
Young couple
Emeryville,
United States of America
June 9, 2009
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Good location |
8.5 |
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Carla
Young couple
zeewolde,
Netherlands
December 3, 2009
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zoals boven al gewaardeerd ,als prettig fijn ,goede lokatie . internet verbinding . |
10 |
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Evangelos
Young couple
ATHENS,
Greece
November 9, 2009
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Οτι είναι μέσα στην πόλη |
6.5 |
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Héctor
Solo traveller
Ramos Mejía - Prov.Buenos Aires,
Argentina
October 10, 2009
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Excelente ubicación, frente a la plaza central, al lado del Museo Arqueológico y parada bus. Cerca del puerto. Buen nivel de confort, Internet gratuito. |
9 |
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Rodrigo
Young couple
Tarragona,
Spain
October 5, 2009
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La ubicacion en Heraklion es excelente y el personal es amable. El parking no esta en el mismo hotel y hay que avisar con antelacion |
7.5 |
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Friedrich
Mature couple
Wien,
Austria
September 23, 2009
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Personal unfreundlich ! Lärmbelästigung durch Starssenverkehr |
6.5 |
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Luis
Mature couple
Bruxelles,
Belgium
September 19, 2009
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La situation, surtout, est excellente. Notre chambre était correctement adaptée aux besoins des personnes handicappées, sauf pour l'absence auprés du lavabo de suport pour les essuies. Même si l'hôtel a une chambre, au moins, bien adaptée aus besoins des personnes handicappées en fauteil roulant, ce qui est mon cas, les dimensions des ascenseurs, même si elles n'empêchent pas leur utilisation, sont trops réduites et difficultent cette utilisation. Une personne en fauteil roulant voyageant seule aurait de grosses difficultés et devrait demander de l'aide pour monter aux étages. |
7.5 |
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Anonymous
Mature couple
Switzerland
September 18, 2009
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un petit déjeûner très varié et bien présenté, une terrasse piscine avec grande vue sur la vile, le port et la mer et un snack délicieux le manque d'explicatif en français |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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