The staff. The girl at the reception, Emilia, super friendly and helpful, straightforward and with great sense of humour.
The cleaning ladies, the ladies serving breakfast, all very nice and helpful.
The location is ok if you don't want to go around the island that much. The bus that stops in front of the hotel takes you to the town center and the buses are not too reliable. They don't come very often, sometimes they don't stop if they're full. In other words, it's best to rent a bike for very low price and move back and forward from the town on the bicycle lanes, like many other tourists! It's only 2km away anyway.
The hotel is beyond old. The 3bed room was pretty tight for space. The cupboard nice, big and spacious, BUT not one single shelf or drawer, only a hanging rail but without any hangers, thus useless.
The beds are very old, some of the mattresses too cheap and uncomfortable and very noisy. No shades nor mosquito nets on the windows, so we had brought our own mosquito net that we mounted on the window with tape!
The hot water comes and goes and the A/C's don't always work. There was an electricity failure in the town one night and the A/C's and the elevator didn't work for 2 days after that. The hotel doesn't have its own generator.
Ah! No plugs in the room. Used the TV plug for everything.
The breakfast is ok, basic, not great quality, but enough for everyone. A bit too early though: 7.30-9.30!
Overall, the owner says he'll renovate next year, but I can't imagine how and what. There's so much to do, so much to change....