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Newest reviews for Cretan Dream Royal

  • Δημητριοσ
    August 26, 2014

    1) polite and experienced personnel, 2) nice coffee area and surroundings , 3) sea view, 4) private parking - but I think it is obligatory for a five star hotel...

    1)We've booked a so-called "suite" but it turned out that it was not a suite but a studio (a large bedroom and a small bathroom - facilities provided for preparing meals). Nothing luxurious about it. As we've been told every room is called a "suite". 2) No "mountain-view". The studio was blind. You could see a building site right in front of you. I wonder if it is quiet from Monday to Friday (we've only stayed during the weekend). 3) No warnings of the building site when we've booked the "suite" so I strongly recommend that you ask before you book, 4) tiny bathroom with a shower (no bathtub) - very claustrophobic 5) Overall, very expensive for what is was (bad value for money). I think that a fair price would be around 70euros per night and not 140 euros... I mean it was a simple studio - room with a tiny bathroom, no bathtub and right in front of a building site!! I would be perfectly satisfied if I've booked this studio in an anonymous not star-rated "rent apartments" and paid 50 euros a night. I've stayed in other five star hotels and I have some standards in my mind that I require from a five star hotel for the room I pay for 140 euros per night. Also I have never experienced the absence of the bathtub or seen such a tiny bathroom in any hotel I've stayed (five star - four star - three star - rent apartments) ! It is a shame because the surroundings are great. Maybe they could let people know the truth about those "bargain suites" and provide a fair price reduction.


  • Constantinos
    August 19, 2014



  • Γεωργιοσ
    August 17, 2014

    Very kind staff Very good services Clean rooms

    Bad wi-fi


  • Anonymous
    August 1, 2014

    The pool

    Pre-reservation of credit card


  • Maureen
    June 1, 2014

    We could not fault anything at this hotel. The whole hotel was very clean the food was excellent and the staff extremely friendly and professional. Our room was very comfortable and well appointed. We will certainly be visiting again and will stay longer next visit.


  • Peter
      United Kingdom
    April 27, 2014

    Excellent hotel with very attentive staff. Place is very clean and gave the impression of it being new (despite being 9 years old). The pools are excellent for all ages and the poolside areas facilities (bar, restaurant, sunbathing areas) were very well set out. Chania is a town with a definite 'buzz' to it both in the day and at night and the archaeological museum (despite being a lot smaller than Heraklions), the old port area (lots of bars and restaurants) and the covered market are all worth visits. By the way - HIRE A CAR - the surrounding countryside is amazing !!!

    Didn't find anything to dislike - however, please be aware that the hotel is situated some 5 km from central Chania. However In the 'opposite' along the coast is Platanias and other tourist resorts. These also give good tourist facilities


  • Antonios
    April 26, 2014

    Fabulous breakfast with local products of high quality,spacious and very clean room and bathroom,nice view to the pool and the sea,parking.

    No greek channels in tv


  • Anonymous
      Czech Republic
    April 23, 2014


    Generally it was not a 5* hotel. Three days no hot water. No apology or compensation proposal. No wifi in rooms, only in lobby. Sea wiew on the west side only in the third floor rooms, in lower floors is sea wiew hidden by the ongoing construction of a new hotel. Safe only with additional fee.


  • Rise
      United States of America
    August 22, 2013

    We have stayed at Cretan Dream for 5 years in a row and are always welcomed warmly and treated like royalty. Pool is wonderful, rooms are clean and comfortable, breakfast is divine. Most pleasing is the staff. We love Cretan Dream.

    Wish we had more time to stay more days.


  • Anonymous
      United Kingdom
    August 15, 2013

    Very friendly staff that took the time to remember the small details

    Not a down side, but renting a car meant we had access to loads of extra things like balos lagoon. Had a great holiday!


  • Anonymous
    August 14, 2013

    Staff is friendly and professional. All facilities are nice and well maintained.

    We stayed in a room with a sea view . There's a busy road between the hotel and the beach. Meaning that the view is far from perfect and it was noisy even during the night.


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