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Kíssamos, Kíssamos, 73400, Greece – Show map
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117 verified reviews
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Crystal Bay Hotel's staff speaks: Greek
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Outdoor Pool, Grounds, Sun Deck
Food & Drink
Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not possible).
Elevator, Heating, Air Conditioning
2:00 PM - 12:00 AM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 117 reviews
Value for money
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Very nice hotel.very beautiful beach.
beautiful hotel new hotel
very good location
New hotel very clean
-there was no phone in the rooms. We were told that it is because the hotel was new and the phones would come -there was no access to a public computer in the hotel
-the friendliness of the staff -the closeness of the hotel to the beach -the fact that the beach was public -the night receptionist even gave us a ride to the travel agency where we were taking our bus to the port. He even refused to be paid!
They charged (without my permision) my credit card 16 days before I got there, despite booking regulations. I didn't make any canceling or any change on my reservation.
clean and new
breakfast is poor
very nice big room, new hotel, good equipment quality. i recommend
The bathroom filled with water everytime you had a shower so floor was always wet and slipy. You wouldn't want to use the kitchenette, not clean. My son had a nose bleed in the night and got some blood on the pillow and bed sheet. House keeping didn't bother changing them just made up the bed. Overall cleanliness disappointing.
Good location for seeing this side of crete. Good size rooms. Staff were helpful.
No spotlight for night reading
Pretty much everything
kissamos, the town! (but it's the only choice for visit Balos, Falasarna and Elafonissi) my advice, don't pay for breakfast cause it's very very simple!!
room nice and comfortable, very new structure, good position
Although the booking page for this hotel (and in the confirmation letter that we received) was stated -"Prepayment - no deposit will be charged" & You will pay the property in their local currency at the exchange rate on the day of payment" two weeks before our arrival, half of the amount was charged from the account that we left. After our arrival in this hotel, the hotel stuff gave us a room that we didn't reserve (the room was so small, the bad was less then one meter from the toilette, and also without kitchenette as we reserved).When we complained about it, the hotel stuff told us that they don't have such room at the moment, the room was already taken by another guests and they will manage to find another room for us. We waited for two days for other guest to leave the hotel, to take their room. If we haven't complained we would have stuck in the same room The internet was very bad and poor in the room and was dropping all the time. We could not enjoy on the balcony because it was to hot, we were exposed to the sun all day and no umbrella was provided.
Location of the hotel is bad. Kissamos is not a very good place to visit, almost nothing to do. AC on a wrong place in the room, very hot so you must turn on the AC, but you can't sleep with AC on. Not much to do in the Hotel area, few Tavernes are within fife minutes. Very bad Breakfest
hotel is new, friendly staff. Kissamos is not a perfect place to visit, but famous Beaches like Fallasarna, Balos, Elafionisi are near
Hotel design,Location,room amenities,pool,room price
moskitos in the room
hotel is new near all famous beaches like Balos or Fallassarna or Elafonisi pool balcony
Everything is new ...opened two years ago... clean & design ...you cannot find something better in this category of prices. I'll be back for sure !!
The beach near the hotel is not nice but if you walk 10 min on the left side there is a blue flag beautiful sandy beach!
Large room, beautiful design, clean! A great view of the swimming pool.
we didnt have clean towels for the 4 days we stayed. The floors hadnt been moped , no information about fire exits etc no telephone to ring reception
the rooms good size the pool nice
The bed and especially the pillows were too hard for us. The first morning there was absolutely NO hot water in the shower
The accommodation was of a high standard, both the room and furnishings. We enjoyed the view from our balcony, and had a delicious meal at the Tavern near by.
A perfect hotel for everybody! Nice apartment, clean, very nice pool and poolbar. The location couldn´t be better. Just between restaurants and beach. Close to both center and beach and to bus station.
We loved everything. The hotel is family ran and they make you feel like home. The location to the beach is great. Plus if you want to visit Elafonisi and Balos Lagon its in a prime location
Loved brand new Hotel. Close distance to the beach within 2 minutes! Lovely and kind staff. Big apartments comfortable beds kitchen units. Sea view rooms.
Staff were very friendly and helpful! Location was perfect, and the hotel was very clean.
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