El Greco Resort  

The hotel staff was extremely unfriendly. They viewed all guests as just rooms that were booked and was treated like a revolving door. They were unhelpful and rude. No matter what was asked of them, there was always an issue.

The best thing about El Greco Resort is it's size. Probably the largest resort in Santorini, we were impressed with how well it was positioned just outside of Fira town. All the staff were extremely helpful with all our requests. Being a family with a young child, this resort was perfect for our little one. He was able to use the smaller swimming pools whilst we enjoyed a drink or a coffee watching him swim. Being at such a large resort, we found that a lot of families book at the same resort for the same reasons as us and we met several other families with young children that our boy could play with. Fira town is only a stroll up the road (even with a stroller it only takes 5 minutes). The room was quite large with plenty of front yard for the little one to play in the afternoon. We did not have a room facing the Caldera; however we had the best views of the sunrise in the morning. Being on the other end of the resort also made our location perfect for minimal noise from the traffic in the street at nights.

The only thing that we can suggest for improvement is the breakfast in the morning. With so many seasonal fruits available, there was very minimal fresh fruits in the morning for breakfast. There was however quite a large selection of greek deserts, breads as well as eggs, hams and sausages/bacons.

The worst hotel I have ever stayed in,did not have hot water,the air condition did not work properly in couple of words:very poor hotel ,if I was booking do not even conclude it on santorini hotels!

The location was unbeliavable - ocen views at the top of a cliff; view of the Caldera and volcano; 5 min walk to Fira. The resort was beautiful and spacious; the staff courteous and friendly. Our short holday there will be long remembered.

We stayed for 4 nights and had a lovely room with a fantastic view over the Caldera. The staff were very efficient, friendly, accommodating and very helpful. The included buffet breakfast was plentiful, full of variety and continually replenished. There was three different pool areas and many shady areas in which to relax. It was only a short, five minute, walk into Fira town, which is abundant with shops and restaurants. Fira itself is full of more expensive resorts, right on the cliff face and away from any traffic.

For those with views over the Caldera, traffic noise during the night from the busy road was a little loud but the view from the balcony is well worth it. The mattress was very firm, though that seems to be normal for Greece in general.

Swimming pools, friendly staff, good location

Location very good, rooms are very spacious , staff very friendly and always try to assist , food and bar service very good

The location and the staff were both excellent

The lack of useable wireless internet - it may seem like a gripe but when you pay for an access card which is then unusable due to the speed - its an annoyance.

There was a choice of about 4 pools. The room was comfortable and breakfast was yum!

I didn't like that wifi was only available in reception or how far the hotel was from the centre of town not the outskirts.

Location was very good with 10 minute walk to the centre of Fira town. The pool areas are very large but the pools were not heated so quite cold to go in. Rooms were big enough and clean. Good value for money.

The hotel is very understaffed. Reception takes a long time and seem very stressed. Buffet breakfast and dinner are quite average. Hotel double booked our room and needed to be transferred for one night to another hotel 20 minutes away.

i liked everything, the hotel location, style, the breakfast

The hotel was conveniently located within walking distance to Fira, restaurants, shops and transport. Our room was quite spacious, overlooked the pool and had a bar fridge. We got a good rate as it was low season.

The room had a damp smell all the time and we struggled to keep the windows open as the weather was quite cold during our stay. The bathroom had a shower above th bath with a curtain and no shower screen, so every time I used the shower, the bathroom was literally flooded. The housekeeping was not of a high standard, sheets seemed too small for the bed and were never tucked. We also ran out of toilet paper daily and it couldn't understand why they couldn't leave a few spare rolls given that we were there for 5 nights. During our first 2 nights there was a group of teenagers who partied by the pool till the early hours of the morning which meant we hardly got any sleep. Whilst the breakfast buffet was huge, variety seemed limited and the ingredients didn't seem to be of high quality. E.g. tinned fruit instead of fruit salad, greek yoghurt only, orange juice was diluted and barely tasted anything like orange juice. I know this seems like quite a lot of negative feedback but the weather wasn't very good when we were in Santorini so it meant that we spent a lot of time in and out of the room rather than lazing by the pool.

O Hotel é lindo e bem localizado (5 minutos do centro de Firá). Os quartos são amplos, claros, arejados e muito limpos. O colchão e travesseiros são confortáveis. Os funcionários são extramente atenciosos. O café da manhã é razoável.