Electra Palace Hotel Athens  

Topp plassering, topp personale

Our stay was perfect - wish we had more time. Everything we asked for was quickly provided for us. Dinner at the restaurant gazing at the Acropolis was the icing on the cake - dinner was amazing! We are looking forward to staying there again.

The location was perfect for the Acropolis and shopping.

I was disappointed that the hotel could not find us accommodation for an extra night when requested. They preferred to give priority to incoming guests, rather than looking after their current guests. They also offered us a room in an inferior hotel which also disappointed me and then insisted on charging us for this inferior hotel. Not impressed.

The service was outstanding for a city centre hotel, where one normally meets a degree of detachment if not cynicism. The roof top restaurant has a fantastic view of the Acropolis, floodlit at night and service was truly memorable. I ate there three times and the food is award winning. Eva, who I think is in charge, gets my thanks for her attentive service and for introducing me to two of the best Greek wines to enjoy with my last meal without charge.

The location is excellent. Being in the popular Plaka district( old Athens) with close proximity to food tavernas, coffee houses, restaurants, pubs, Asian eateries and beautiful narrow streets of quaint shops selling everything and anything a tourist would look for, one can't ask for more. Plaka is a must see in Athens. Absolutely interesting! I am glad I made the right choice. I particularly like that Electra Palace from the 5th floor on gives a good view of the Acropolis (back) and the night view is amazing. The design of the hotel is warm and cosy. Room service was quick.Thank you!

I would appreciate that the rooms are provided with beverages like coffee, tea, bottled water and a water boiler that most hotels do. We could not have hot water to drink even in the cold winter. Taxis from the hotel charges a high premium :( Thank you!

The ventilation system was shut down for the entire stay because the weather was so "mild". As a result, our room was over 80 degrees f and we were forced to sleep with the window open. We were subjected to all the noise and light from a busy city street and could not sleep. The hotel deliberately shut down an advertised service without compensation.

I have left my iPad at the lobby unknowingly and to my complete surprise, i managed to pick it up from the front desk several hours later. I am really impressed by the honesty and professionalism of the hotel staff as I was not expecting to find it when I made that enquiry at the front desk.

Attractive building, helpful staff, excellent food in restaurant and great location

no adverse coment

We chose Electra Palace having previously being delighted & highly satisfied when we stayed there 3 years ago. It still lived up to our expectations, albeit the roof top pool & the hotel itself was busier this time than previously and not quite as tranquil. However this is not a critiscm or fault of the hotel but due to the time of year, we had previously stayed in June. It still leaves a memorable experience swimming on the roof looking directly across to the Acropolis and whilst we have stayed in other hotels in Athens that have fantastic facilities, for this reason alone Electra really does take some beating. Excellent location bang in the centre of Plaka & Monastiraki districts with their wonderful tavernas. Highly recommendable.

Staff was friendly, location verry good as was the vieuw at the Acropolis! Lovely gourmet restaurant on top of the roof. Also nice swimmingpool on top of the roof. Nice small garden. Although in the middle of the centre verry quiet. Possibility of a late checkout.

Indoor swimmingpool area was not verry clean, sauna ligths were broken as was the wood around the sauna heather. Steambad out of order and some tiles on the floor were missing. On top of the roof the wihrlpool was also out of order. These are the plusses of a 5 star hotel and they failed!!!!

Can not be beaten for its location for quick and easy access to the major Athens' sites. Breakfast was certainly value for money. Roof top restaurant, although with a limited menu, provided an incredible view that was worth the price of the meal.

Compared to other European hotels the room size for price was relatively small. The fittings of our room were a little worn and tired, giving the impression of not being clean; however the bathroom was spotless.

- Extensive breakfast buffet which is regularly filled up. - Very nice garden to have your breakfast or drink in the afternoon.

Not all superior rooms have a balcony as mentionned on the hotel website.