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Galaxy Iraklio Hotel
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When would you like to stay at the Galaxy Iraklio Hotel?
Top
Based on
179
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
Greece
November 8, 2009
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breakfast, location, service, personnel, internet, bathroom |
9 |
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Cécile
Mature couple
Fredericton,NB,
Canada
October 26, 2009
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The rooms were very comfortable and the staff was excellent. |
10 |
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Anonymous
Mature couple
United States of America
October 26, 2009
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Clean modern appointment with good internet connection and wonderful breakfast buffet. Parking not particularly easy. |
9.5 |
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Anonymous
Young couple
Canada
October 26, 2009
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Very friendly and helpful staff. The rooms were kind of small. |
8 |
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Jing
Young couple
Beijing,
China
October 24, 2009
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The bed is really comfortable. The reception desk should have told us that where to buy the bus tickets as there is no signage at the bus stop and we were embarrassed when we got on the bus. |
8.5 |
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Adam
Young couple
Shoreline,
United States of America
October 5, 2009
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It was a short stay and had no hiccups. Very friendly staff and the rooms were nice. My wife is not fond of tight spaces and being in the tiny elevator made her uncomfortable. |
10 |
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Andrew
Young couple
Ottawa,
Canada
October 2, 2009
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Very impressive hotel and very clean. The location is 20 minute walk from the city center and the port, were you can find great tavernas, shops and cafes. The staff was extremely helpful and nice. Wish we would have stayed longer than one night. |
10 |
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Anonymous
Family with older children
Greece
October 2, 2009
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The hotel was clean and well-decorated. A male front desk man was atrocious. He was ingratiatingly polite but then put my mother and me in a room with only a queen bed when I had just explained to him we wanted a double w/ two twins. Furthermore, both times for each new room, he made it sound like it was some kind of special "club suite" when it was clearly not a very good room. It stank of stale cigarette smoke and was located right next to traffic. My mother got about 1 hour of sleep. Oh yes and the bright flashes of light from the smoke detector right above our heads kept us both up as well. In consequence, we were exhausted from a sleepless night. The hotel looked nice but turned out to be terrible in almost every crucial aspect of an enjoyable hotel stay. |
5 |
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James
Mature couple
Washington, DC,
United States of America
September 29, 2009
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Desk staff v nice , , . cheerful . . . helpful. Gym good. Breakfast v good. Bit far from downtown. |
9.5 |
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Paul
Mature couple
Taunton,
United Kingdom
September 29, 2009
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Comfortable, quiet, easy parking, good pool, good position for sightseeing, excellaent breakfast. |
9.5 |
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Zhicheng
Young couple
richmond hill,
Canada
September 27, 2009
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New, clean, and very slick, classy. This hotel is definitely a 5 star at a very afforadable price. Close to the bus stop to Knossos. |
10 |
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Anonymous
Solo traveller
Netherlands
September 27, 2009
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Friendly, knowledgable and very helpful staff. Breakfast. |
9.5 |
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Barry
Mature couple
Lincoln,
United Kingdom
September 26, 2009
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The close proximity of all major historical locations, the ease of travelling to the best parts of Crete make this an ideal base to operate from. The hotel itself with its genuinely friendly and very helpful staff made this a superb holiday |
10 |
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Anonymous
Young couple
Greece
September 23, 2009
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Nicely designed and clean room (recently renovated), nice bathroom, polite and helpful staff, good room facilities and service, relatively convenient location in the city. In general, the hotel is an excellent value for money. The general impression after we left was very positive. (We were also lucky to get a free upgrading to a suite-type room.) Minor issues: (1) The balcony of our room looked over the pool and the interior of the building, which was somewhat boring. (Other rooms possibly have a better view over the city.) (2) When we arrived in the room there was a subtle smell of humidity, which vanished in a minute or two after we opened the window, and never appeared again (possibly it was due to some temporary malfunctioning of the airco) |
10 |
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Royston
Mature couple
WATERLOOVILLE,
United Kingdom
September 18, 2009
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convieniant for airport and a good base for seeing knossos and other sites of interest location, very hard to find unless you have satnav |
10 |
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Zvi
Mature couple
Tel Aviv,
Israel
September 16, 2009
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Good value for money, good location, nice pool |
9 |
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Peter
Mature couple
Luxembourg,
Luxembourg
September 12, 2009
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Helpfullness of the staff; large range of good food choice in the different restaurants on site; Small details : An electric plug in the bathroom would have been nice to use electric shaver.As well a clock in the Gym Club would be usefull. |
7.5 |
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Southida
Solo traveller
lognes,
France
September 12, 2009
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Nice hotel with a 5-stars level in terms of comfort and services.Very professional staff. |
10 |
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Olga
Family with young children
Brantford,
Canada
September 10, 2009
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The staff were very helpful, accomodating and friendly. The rooms were a good size even though we had a toddler with us. |
10 |
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Susan
Family with young children
Bradford on Avon,
United Kingdom
September 2, 2009
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Everything about this hotel was superb. Excellent breakfast buffet, welcoming and well-informed staff who appeared to truly enjoy thier jobs, luxurious little extras that made it all rather special for our 'challenging' group of 5 (kids + couple + senior) It was an excellent way to relax at the beginning of our holiday to Crete. If you need or want to stay in Heraklion, stay here. |
10 |
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Nancy
Mature couple
Georgetown,
Canada
August 27, 2009
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This hotel was unbelievable..one of the best I've stayed in...the hotel was new, clean, the staff was extremely courteous. We advised we were on our honeymoon and couldn't believe when we arrived to a suite, champagne, rose petals on our bed...the best! |
10 |
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Anonymous
Solo traveller
Belgium
August 21, 2009
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Very well managed and nicely designed hotel. Nice pool and good breakfast. No connection to the sea. |
10 |
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Anonymous
Family with young children
Germany
August 21, 2009
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Amazing service, very competent and friendly staff. I felt immediately like home! I look forward to staying there again. |
10 |
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Roberto
Solo traveller
Lsa Rozas, Madrid,
Spain
August 20, 2009
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The staff is great. The hotel is completely new. The breakfast is very good. It´s perfect for bussines or for those who don´t need to be near the beach in Holidays. Very nice pool. The beach is not near, but that´s something we knew when we booked... |
9.5 |
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Lizl
Family with young children
Cape Town,
South Africa
August 18, 2009
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Everything. The staff are great - friendly and very helpful. The hotel is located in a reasonable area. Walk distance from/to everything. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
Kastro Hotel  Within walking distance of Heraklion's Lions Square, this quirky hotel is well-situated for exploring the ancient sites of Heraklion and offers spacious rooms with breakfast included in the rate. |
Amazones Village Suites  These luxurious suites are situated at the hillside of the traditional village of Piskopiano, just one kilometre from the famous resort of Hersonissos. |
Atrion Hotel Along with free internet access and a tasteful and modern décor, Atrion Hotel offers a central location in Heraklion, just a short walk from the promenade and Venetian port. |
Lato Boutique Hotel Overlooking Heraklion's historic Venetian Fortress, Lato Boutique Hotel impresses with its stylish interior, stunning views and top facilities, including a rooftop restaurant. |
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